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Contact a Hero and Bug Fixes – February 12, 2009
Notable Changes:
- We added a contact form on help pages, so our Support Heroes will be armed with more information (such as your browser version) when you email in a question.
- We are excited to announce a new SmugMug Artist-in-Residence team: Celebrity photographer Robert Evans and award-winning videographer Curt Apanovich.
- We took advantage of Facebook Connect so you can now login to your Facebook account when leaving a comment at SmugMug. No more captcha!
- We now filter out some profane words from comments.
- We added a timeline feed, accessible from the bottom of the /date page.
- We added the news of our new pro lab, Bay Photo, to our homepage. The soft launch is going beautifully, so we’re ramping things up.
- We updated to YUI 2.6
- By popular demand, we added a few options to the “Apply This Pricing” list in the pro pricing tool. You can now quickly apply prices “from other galleries” to a certain image. Also, you can quickly fill in your portfolio prices at the gallery or image level.
- We tweaked some things on the backend of the stats pages, so they should be faster.
- The custom hostname field in the Control Panel (for Power and Pros) is smarter, and it now tries to clean up improperly entered URLs.
- The catalog links are now cleaner:
Unpriced EZ Prints catalog – http://smugmug.com/prints/catalog
Priced EZ Prints catalog – http://smugmug.com/prints/catalog/P
Unpriced Bay Photo catalog – http://smugmug.com/prints/catalog/B
Priced Bay Photo catalog – http://smugmug.com/prints/catalog/BP
Priced two lab catalog – http://smugmug.com/prints/catalog/ABP
Bug Fixes
- Fixed a feeds bug where it broke for Recent Videos if you previously had a viewing password set.
- Fixed feeds so they should properly show up in iTunes once again.
- Fixed the pro sales downloadable spreadsheet so it will contain data in all applicable fields going forward.
- Fixed a bug with the price tool that caused problems in the “Apply This Pricing” menu if you had a subcategory with the same name as the category that contained it.
Categories: release notes
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Hi,
With regard to this feature:
“We now filter out some profane words from comments.”
I understand and welcome it, BUT I have a friend that had to try three times and gave up leaving a comment as each one was refused. I am SURE she did not write anything profane, but was only commenting on my photo.
I think this feature should be reviewed, because it will be a deterrent for commenting, if regular comments are refused.
Thank you,
Gloria
@Gloria : Sorry for the trouble! We don’t refuse comments due to profanity, we just filter out (remove) the profane words, I believe.
So it sounds as though your friend may be running into an unrelated problem. Would you ask her to write our Help Desk? We’ll be happy to get things straightened out.
http://smugmug.com/help/emailreal
I strongly oppose the censorship of my comments. Please, please, please make this a feature I can disable. I hardly have any comments on my albums, but if someone wants to be “profane” then I don’t care. Last thing I want is some non-intelligible non-sense (due to missing words) on my albums.
@Allen – we don’t prevent these comments – they show up in your comments control panel, for you to approve. Profanity is replaced with $%!#. Check your control panel, Stats tab, and you can review your comments there, and approve (or delete) any comments. Thanks!