When we started SmugMug 12 years ago, it was a labor of love created between father and son and shared by word of mouth among family, friends, and neighbors. Through the years, photo lovers have touted SmugMug’s great features through conversation and email, creating a trail of beautiful websites that bridge one family to the next.
We knew it was time to make some big changes so we could better say “Thanks!” to all of you who’ve shared SmugMug with those you love.
“What’s the new Refer-a-Friend program?”
When you refer someone to SmugMug, you’ll earn 20% of their account value and your friend gets 20% off their first year. You’re basically splitting a 40% discount two ways. Just be sure they use your unique referral code at signup.
The referral credit you earn will automagically be applied towards your next SmugMug renewal, or credited towards your next Gift of SmugMug.
You can always see how much credit you’ve earned in your Account Settings, under the Stats tab.
“What does that mean for me?”
Your friend must use your unique referral code for you to get credit. To find yours, log in and visit your Account Settings > Stats tab to see your personalized referral details, and your credit balance. Copy the link and pass that along to your friends, or you can just grab the code itself and ask them to paste that in when they sign up for their new account.
Math example: Say your friend signs up for a full SmugMug Business account, which is normally $300/year.
- You’ll get 20% – or $60 – of that amount put on your account to apply towards your next renewal or your next Gift of SmugMug.
- Your friend also gets $60 off their first year at SmugMug, dropping their signup cost to only $240.
“But I don’t have any pro photographer friends!”
SmugMug is not just for full-time photographers! Photos are a part of all of our lives, no matter what type of camera you have and how often you’re taking pictures. Whether you’re a wedding pro, a business owner, a family guy, a world traveler, a writer, a student or if you just love life in any way at all, you’d probably appreciate a safe, beautiful place to keep (and archive) your photos online.
Let’s not forget that everyone on SmugMug gets 24/7 white-glove support by our team of amazing Support Heroes (who are everyday people just like you), so there’s no excuse. And whether you’re Regular Joe or a Smokin’ Hot Pro, every print order that comes from our labs is covered by our 100% money-back guarantee.
Your life is worth sharing. Take pictures of it!
“How do I know how much credit I’ve earned?”
You can check to see your referral credit balance at any time in your Account Settings, then click on the Stats tab.
To everyone who’s referred people to our family and helped us grow: Thank you, from the bottom of our hearts. We literally could not have come this far without you!
You Can Win a Slice of the SmugLife
To celebrate today’s announcement, we’re giving our U.S. friends a chance to come on down and be a SmugMug VIP:
GRAND PRIZE. In December 2014, we’ll choose one lucky, random SmugMug referrer to come visit SmugMug HQ and get the full VIP treatment. (Max 100 entries per person.)
Monthly prizes. Every friend you refer to SmugMug enters you into a monthly drawing for a sexy, slow-mo capable GoPro Hero3+ Black Edition, or a $400 Amazon Gift Card. Drawings occur at the end of each month from May through November. (Max 10 entries per person.)
What does it mean to be “VIP?”
- Airfare and 2 nights hotel accommodation in San Francisco, CA
- A tour of our print-covered global headquarters in Mountain View, CA
- Your favorite meal cooked by our in-house chef (touted as the best in Silicon Valley)
- A chance to talk with the people who built the features you know and love
- A full face-painting session where you’ll become the superhero of your dreams (like these)
- Your portrait taken by our President and Co-founder, Baldy (and a big print to keep)
- A helicopter tour and photowalk around San Francisco with Baldy & friends
Check out the official promotion rules for the full terms and details. We can’t wait to have you over!
* Unfortunately due to international contest rules, this contest is only open to U.S. residents.
Earlier this week, news was breaking about the discovery of the OpenSSL heartbeat bug (nicknamed “Heartbleed”), and people everywhere have been concerned about the security of their online passwords and other sensitive data.
Our SSL provider, Akamai, made the appropriate patches before the issue was publicly disclosed, because the OpenSSL team gave them advanced notice. To the best of our knowledge we, along with Yahoo, Facebook, Google, etc., could have been compromised without us knowing, although it appears very unlikely.
However, out of an abundance of caution, many of us here at SmugMug HQ have already changed our passwords on critical sites like our email providers, and we recommend that you do this, too.
You can change your SmugMug account login password by visiting your Account Settings, under Me > Account.
Here are a few tips for creating good, beefy passwords:
- Don’t duplicate passwords across different sites. Once someone figures out one password, they instantly have access to any other site that uses the same password.
- Don’t create passwords that contain personal information like names, addresses, or your birthday. This makes them easier to guess and more susceptible to social-hacking attempts.
- Change passwords every 4 to 6 months. We all hate doing this, but it’s a great preventative measure.
- Don’t click suspicious links. Not sure the e-mail you received is from your web service? Don’t click! Instead, go directly to the website by typing the main URL into your browser.
- Password length is stronger than password complexity. Stringing together several random words is safer (and simpler for you) than a short password with lots of arcane symbols.
As we blogged several months ago, we’ve recently implemented notification emails that go to you (the account owner) any time someone enters an incorrect gallery password multiple times. We’ll continue improving on and delivering new ways to help keep your photos and personal details out of the wrong hands.
Devoted to keeping your memories safe,
- The SmugMug Family
If you’re a portrait or wedding photographer bound for WPPI next weekend in Las Vegas, please come see us! SmugMug will be hitting the expo floor from Monday, March 3rd through Wednesday, March 5th, so stop by, say hello and ask us your burning questions. Let’s connect!
We’ll have two great ways for you to win great stuff next week:
1) Photo Critique with David Beckstead
2) Snap a Smuggy Selfie
Snap a fun self portrait with one of our SmugMug Booth Babes (or just with the SmugMug logo), tag it and share to win part of $2400+ worth of prizes. Winners announced each day of the WPPI expo. Details here.
We’ve lined up an impressive list of totally free seminars and SmugMug demos led by pro photographers (who also happen to be SmugMug friends) ready to impart their knowledge of marketing, business and the craft with you. You’ll also get the chance to talk with some of SmugMug’s Product Managers, Engineers and Design teams, so bring your feedback, suggestions and a winning smile.
Find a complete list of times, dates and topics right here on the handy reference page we’ve built for you here. Bookmark it, love it, keep it close at hand.
See you soon, wedding pros!
Stories are breaking on sites like Fstoppers and Brandsmash about private Boudoir photos that appeared on a creepy voyeur forum. It’s hard to imagine a more humiliating nightmare for a photographer or their clients.
Photos came from several sites, including SmugMug, and we paid extreme attention over the last two days to how it happened. We tried to take some comfort in observing that in every instance, it came down to passwords that were guessable in just a few tries.
The question for us was what could we do that we weren’t already? Over the past year, we’ve done considerable work around this problem, but yesterday we decided to expose some of the alerts our systems generate to our customers.
When our systems see several password attempts on a gallery or folder, they now send an email to the owner of the SmugMug site. It identifies the gallery, gives the first few digits of each password attempt with asterisks for the rest (bou***), and adds info like time of day and geographic location the request may be coming from.
Today our Support Heroes are receiving thank-yous from people whose family members couldn’t get in because they left the caps lock key on or forgot some aspect of the password “it’s a cap O (oh), not a 0 (zero)”.
And we read two help tickets from photographers who discovered that their boudoir galleries had password guessers. Fortunately, they had long passwords that were too hard to guess, but they are still making changes like removing the word Boudoir from the title, and making the gallery Unlisted so only people who obtain the link can know of its existence.
One of the security upgrades that came with New SmugMug is we don’t store passwords in a form that could leak in any way, including a systems breach, a bug, or a disgruntled employee. We use an industrial grade, Cryptographic hash function.
The breaking stories are about Boudoir photos, but we host incredibly sensitive photos (all cloud services do) of unannounced products and even, we remember, photos of an upcoming TIME Person of the Year.
1. Set a good gallery password before uploading photos!
2. Set galleries and folders to Unlisted. Unlisted means means no one can see them unless they have somehow been given a link. They cannot guess the link because it has a random string added to its URL. The combination of strong password + Unlisted is extremely secure.
You can learn more about how to protect your SmugMug galleries here.
We hope this helps, and thanks for being part of the SmugMug family!
Chris & Don MacAskill
Today we’re joyously announcing the second installment of SmugMug Films with a spotlight on heart-racing aviation photographer Jessica Ambats. Watch it now and subscribe to get first access to future episodes.
A love of flying led Jessica Ambats to an editorial job with an aviation magazine, Pilot Getaways. The publication required air-to-air shoots, and after tagging along a few times, she was hooked. Jessica learned how to direct her own air-to-air shoots and eventually became a pilot herself, sharing her love of the sky and everything that flies through it with fellow aviators and friends. She also works as editor of Plane & Pilot magazine.
Starting with air-to-air photography seems like a big leap to take.
I’ve always been fascinated by photography for as long as I can remember, but I never had any formal training. My first official introduction to aviation photography was through the International Society for Aviation Photography. They have a meeting every year, and I was able to attend one. I’d always been interested in photography and aviation, but it hadn’t really occurred to me to put the two together. Listening to speakers at the meeting was an eye-opener for me. I then worked at Pilot Getaways magazine, where I got to join their shoots and learn the ropes that way. I’ve also been fortunate to have a great mentor, photographer Russell Munson, who has encouraged me every step of the way.
Has your process changed much since then?
Over the years I’ve refined how I do things. I’ve learned how to be more directive, because you need to constantly give the pilots positioning instructions. And I’ve gotten a lot pickier about everything: the timing of the shoot, the background, and so on. Whereas in the very beginning, I was just excited to go up in an airplane and take pictures, and I didn’t focus on the small—but important—details.
Has your own training as a pilot helped improve your ability to direct in-flight composition?
Being a pilot and taking a formation-flying course helps because it gives me a firsthand understanding of the flight dynamics. This is useful when positioning my subject planes. Also, when planning the shoot, it gives greater understanding of the logistics, such as airspace restrictions, appropriate altitudes, and ATC [air-traffic control] coordination.
How do you position the subject planes?
I talk to them directly over the radio, or I relay my instructions through my pilot via the intercom. My positioning instructions are measured in feet, such as “ten feet higher” or “twenty feet back.” Sometimes I’ll also use hand signals, but in general I prefer to keep my hands steady on the camera.
You’re telling pilots to fly ten feet one way or another, which is probably very tough to do.
A movement of ten feet exactly is really hard to judge. So what I’ll do is give the first command: ten feet higher. And then I’ll watch what they do. Whatever they do, I make a mental note of what they are using as ten feet. Then I calibrate based on that.
The pilots I work with are highly experienced in formation flying, so they’re used to small adjustments. They can focus on a particular part of the photoship (the plane I shoot from) and then move their line of sight relative to that.
Air-to-air photography is a team effort and the pilots make all the difference in a safe and successful shoot.
How close do the planes fly?
Distances range from around 20 to 150 feet. I’ll move the subject planes farther out or closer in depending on the composition I’m trying to create.
You’ve got all this coordination between pilots, planes, and air-traffic control. Do you also have to coordinate with the Federal Aviation Administration?
No. And depending on the airspace, we may not even need to talk to ATC. There’s no special clearance required for a photo flight. You fly within the same regulations as a standard flight.
In congested areas with controlled airspace, like Las Vegas, we coordinate in advance with ATC. We’ll also give a head’s up to local helicopter companies as well as law enforcement. They’ve gotten calls saying, “Hey, two planes are chasing each other over the Strip.” We want to do as much advance coordination as possible before shooting in a high-visibility area.
Could you walk us through your typical shoot process?
I’ll first pick a location. For the SmugMug shoot in the SmugMug Film video, it was the Bay Area. Then, I’ll plan a flight route. In the Bay Area, you can make a nice loop over Alcatraz Island, the San Francisco skyline, and the Golden Gate Bridge.
Next is the hardest part of everything: scheduling a date that works for everyone. Coordinating multiple pilots, airplanes, and the weather is not easy!
Once a date is set, I’ll calculate the exact timing for everything. I’ll look up sunset times and work backward from there: What time do we want to be over the bridge? What time do we need to depart our airport to be there? What time do we need to arrive at the airport to brief and set up cameras?
As the shoot gets closer, I’ll start checking the weather forecast constantly. The day prior to the morning of, we’ll make a final go/no-go decision. If the weather looks iffy or bad, we’ll postpone it. If it looks good, that’s a go, and we’ll all meet for a pilot brief.
During the brief, we’ll cover the specifics of the flight, including takeoff/landing procedures, frequencies, altitudes, airspeeds, photo maneuvers, and emergency procedures. I’ll discuss the shots I’d like to get and review my positioning terminology.
On the ramp, we’ll configure the photoship. My pilot will remove the doors, and I’ll set up my gear. I’ll put my harness on, and we’ll launch.
In the footage you had a spare camera in your lap. You don’t try to change lenses once you’re up in the air, right?
No, that would be a bad idea. You don’t want anything loose. I would not want to drop a lens for sure! And there’s so much airflow that it can’t be good for the camera sensor. I’ll take two cameras, with two different lenses.
On photo flights, do you use any cameras besides your Canon DSLRs?
In addition to my beloved GoPros (which I mount in various spots on each airplane), I’ve been wearing Google Glass while on photo flights. I record video and take photos with Glass, but I would like to find a way to do live hangouts during photo flights so others can join in on the experience!
Do you have any tips or tricks for how you maintain your focus in such a chaotic, loud environment?
My mental focus, or the camera focus?
Mental focus comes instinctively. It’s a very intense environment. Everything happens quickly, so there’s a lot going on. You’re sitting in an open door, which can be pretty uncomfortable, cold, noisy, and bumpy.
For example, I did a shoot over the Hollywood sign with three jets that was very challenging. We flew orbits in front of the sign, and I only had a small amount of time during each orbit to get the shot. In that time I had to position three airplanes relative to each other, and then line them up with the sign, too. I have to be entirely focused on what I’m doing during the flight or I will miss the shot.
With the camera itself, I try to be really, really steady holding it. I stay out of the airstream and focus on the subject. I also use image-stabilized lenses, like Canon’s 24-105 and 70-200.
The flights are pretty intense. I’m usually completely exhausted afterward. Mentally and physically exhausted.
Are there any flights that are particularly memorable for you?
One that comes to mind was over New York City, where I’m from. It was a complicated shoot of four privately owned Citation jets and a P-51 Mustang warbird from WWII. So we had six airplanes, including the photoship I was in, flying down the Hudson, circling over the Statue of Liberty and other landmarks. As a kid growing up in Manhattan, I always looked up at airplanes as they were flying and never imagined that I’d be in one taking photos.
You mentioned that you prefer sunset flights to sunrise. Any reason why?
I’m not a morning person! And sunrise shoots in general are harder on everyone. I want to be shooting over the location at the very first light, so that means getting up way before sunrise to meet, brief, get the airplanes ready, set up my gear, take off, and fly to the location. And then the sun comes up. It can be a little brutal when I have a sunrise photo flight the morning after a sunset shoot.
But the main reason I like sunset better is that, as I usually launch an hour before sunset, the light just keeps getting better and better. You’re working into the good light. Everything gets more tuned. But at sunrise, the very start of the shoot is the best light, and it just gets worse from there. I always feel like I run out of good light really quickly in the mornings.
That said, the air is usually so calm in the mornings, and you have a great feeling that you’ve got the whole sky to yourself. It’s always worth the effort.
Do you have a favorite aircraft to shoot?
I like them all! I do. It was a real treat when I shot the Blue Angels from one of their F-18 fighter jets, but I love shooting everything from a little Piper Cub, which is a two-seat light aircraft, to a larger business jet. They all have different challenges.
On one of my Blue Angels shoots, I was in their two-seat F-18 for formation aerobatics. Their routines are intense with strong, sustained G-forces. It can be physically hard to hold the camera up while pulling Gs. I learned pretty quickly to position my camera before each maneuver started. It’s also challenging to shoot through a canopy, which may have scratches, reflections, and glare.
Any advice for those who might want to pursue a similar path?
Safety, safety, safety. Make sure you’re with experienced formation pilots; otherwise, don’t do it. It’s not the kind of shooting I would encourage anyone to just wake up one day and go do. Spend time in aviation environments first. A good place to start is at an airshow where you’ll have lots of great ground-to-air photo ops and you’ll meet other aviation photographers.
What do you love most about what you do?
I love to be in the air! There’s a great saying: “To most people, the sky is the limit. To those that love aviation, the sky is home.”
Find Jessica online:
Photo credit: David Farr
Photos by Michael Bonocore Photography
As we approach the high point of the summer season, we hope that all of you out there are making the most of the long hours and the beautiful light!
But the idea of “traveling with camera” falls somewhere between throwing a point-and-shoot into your suitcase and being hired to cover the Four Seasons’ grand opening. So how do you pack without going overboard, or avoid leaving critical stuff at home?
Travel Podcast with Michael Bonocore
Since so many of us live to take photos, we thought it’d be a good time to sit down and talk with one of our most exuberant and well-journeyed friends, Michael Bonocore, about the art of travel. You’ve probably already seen him on Google+, our forums or at a live event, but he also spends his time around the world guiding others to better photos and better giving through The Giving Lens.
In our podcast, he tells us more about his travels and how to balance being on the road with having the gear you need. Learn about:
- What specific things should photographers think about when planning their next adventure?
- Do you really need insurance?
- Is it terrible to put your camera in checked baggage?
- Besides the camera, what is the most important thing you should take?
- What are the best ways to keep photos organized while you’re not at home?
Have a listen now on iTunes and start preparing for your next adventure. Safe travels, and don’t forget to capture and share your summer memories!
The best camera is the one you always have with you… but that doesn’t mean you should just point, shoot, and hope for the best.
In our next webinar, we’ll talk about the explosion of this little thing called mobile photography and how to leverage that more-powerful-than-you-think camera phone. More than just a convenient device in your pocket, your smartphone is a valuable marketing tool that most pros simply overlook.
New Webinar! Mobile Photography with Angie Garbot
This month, we’re talking with full-time Chicago photographer and instructor Angela Garbot, whose professional work spans a variety of subjects from beautiful brides to culinary delights. She was recently featured on CNN.com for being one of the few wedding photographers who work with the ubiquitous camera phone, rather than against it. Because of her insights, we’ve asked her to show us why the versatility and portability of your camera phone is the best thing to happen to the photography industry, how to shoot winning camera phone pics, and how you can harness the power of mobile photography to boost your business.
Wednesday, July 24, 2013
8:00 PM ET, 7:00 PM CT, 6:00 PM MT and 5:00 PM PT
Register for this event!
We’ve all got smartphones in our pockets, using them to snap and share on the go. But are you happy with what you’re getting? Do you actually think before sharing those with your friends and fans? If you’re like most of us, you probably answered “No.” But mobile photography is no excuse to take a bad photo! And if you’re a pro, you could be missing out on a vital piece of your business’ marketing plan.
In this webinar we’ll show you how to maximize your built-in camera app functions, introduce you to some powerful editing apps and then discuss how to use social media and your smartphone images to enhance your business. We’ll talk about some do’s and don’t’s in sharing, the importance of hash tagging, ways to engage your clients using your smartphone images, and tips for live-tweeting with images.
See you there!
All photos by Angela Garbot Photography
For last few years, SmugFolio was the best Android app on the market for SmugMug users to upload, manage and browse SmugMug on the go. People loved it. And so did we.
In fact, that app was so great we just had to buy it. So we did.
Wait, What? Can You Do That?
After talking with the app’s developer, we knew that we’d hit a gold mine of Androidical genius – Brian did such a great job designing, building and maintaining this app we knew he bleeds green just like us. And he’s been a long-time SmugMug customer, to boot. So we asked if he’d come join the cadre as one of our official Android engineers. We couldn’t be happier to have him on our team!
The New (Free!) SmugMug for Android App
Today the SmugFolio App gets a new name (SmugMug for Android) and a snazzy new icon that you’ll know and recognize in the Google Play store. It’s also free. But more than just a simple rebrand, we (and Brian) have made a few improvements to make your experience even better than before.
- You can now browse other SmugMug user accounts without needing to log into the app. This is a great way to give friends and family a way to browse your public galleries on their phones and tablets.
- The app has been made more secure by switching to OAuth for the login. You’ll need to login once you’ve updated to the new app. After you log in, your photos will still be available in the app. No need to re-download them all.
- To make the app more secure and to prepare for some exciting future enhancements, the updated app now requires you to be on Android 3.0 (Honeycomb) or above. If you’re using Android 2.x or earlier, you can can still use SmugFolio, but you won’t be updated to the new app. This wasn’t an easy decision, but it is necessary to move the app forward.
And in case you’re new to the app, here’s a complete list of features:
- Upload unlimited photos and videos into unlimited gorgeous galleries.
- Quick and easy access to your photos – even when you’re offline.
- Upload photos and videos on-the-go, or automatically upload as you shoot.
- Browse and search through galleries on SmugMug (ideal for friends, fans and family)
- Full screen slideshows across all galleries or within a single gallery
- Browse photos from favorite users without needing a SmugMug account
- Multi select to move, collect, delete, and share multiple photos at a time
- Auto download galleries when you’re on wifi
- Auto upload photos and videos from any location to any album
- Bulk upload multiple photos and videos at a time
- Upload with GPS location
- Display photo geolocation on Google map
- View detailed photo information
- View comments on photos and albums
- Delete photos and galleries
- Filter photos by keywords
- Assign photo ratings and filter by photo rating
- Create new galleries, edit gallery title and public setting
- Set photos as wallpaper
- Play videos
- Share URLs or photos with other Android applications
- Automatic short URL generation using SmugMug
- View photo or gallery on SmugMug
- Export photos and galleries to local device gallery
- Choice of browsing by category or by gallery
- Change download location to external SD card (or any folder you choose)
- Read only mode can prevent destructive actions like delete
Got questions? Our amazing Support Heroes have put together a quick FAQ on using the original SmugFolio app, and we’ll keep it updated.
Since the original creator is a driving force on our team, we’ll continue to improve SmugMug for Android even more in the coming months. So let us know what you think and what features you’d like the most.