In your busy life, the camera you usually have is the one in your pocket: Your phone! The photos you take with it are the easiest and most “real,” but they’re also the most difficult to get safely archived and online.
Don’t let your best memories die in a digital graveyard! It’s simple to get them out of your phone and safely up into SmugMug where you can cherish them for years… no matter how many times you drop, dunk, or destroy your device.
Today, we’re reminding you to do this often, so you’ll never be left grieving over the loss of your priceless mobile memories.
On iPhones and Android
If you have an iPhone or Android phone, it’s a no-brainer: use our Camera Awesome app. It’s a camera, editing suite, social hub, and backup service all in one, so you’ll never need to exit the app (unless you want to)!
How to do it: Download the Camera Awesome app. Tap the little gear icon at top left to open the settings and connect to your SmugMug account. You can then use the app to take all the photos and videos you want, edit them, and, when you’re ready, upload them to your account.
- You can also upload photos taken via other apps as well as your phone’s default camera through Camera Awesome, since we’re all about equal-opportunity backups.
- If you choose, you can set ALL photos and videos that you shoot with Camera Awesome to automatically back up to your gallery as you shoot. Or opt to send them only when you’re connected via WiFi.
- Alternatively, you can choose to save photos from Camera Awesome to your phone’s photo library and manually upload them to your computer’s hard drive (and to your SmugMug account!)
Hot tip: If you’ve taken a photo and for some reason can’t find it in your photo library, our Support Heroes use apps like iExplorer to find and access every file on your device.
Backing up on other phones or apps
If you aren’t using Camera Awesome, your phone should still allow you to access your images manually, so you can upload them to your SmugMug website for safekeeping.
We won’t go into specific steps for how to do this, since you’re probably already familiar with the process of plugging in your phone to your computer. You may even already use manufacturer’s software to download your photos to your computer and they may even offer to put a copy of your photos into existing free services that you use, like Dropbox or Facebook. This is a convenient option, but we recommend taking two more seconds to also drag your files into SmugMug, too.
Why? SmugMug’s the only service that’s completely unlimited to use, and we won’t squish or resize your images. Storage is already included in your subscription fee, and you can retrieve everything using the built-in backup feature.
We’ve got several really great ways for getting your files into SmugMug; use the one that works best for you. We like using the default browser drag-and-drop window, with the option to automatically skip or allow duplicate files.
If you walk away remembering nothing else….
… be sure it’s this: Please download and back up your photos on a regular basis so if your phone should ever get lost, stolen, or go on the fritz, you won’t miss a single memory that you’ve recorded. We’ve all had this happen to us, and with SmugMug you can retrieve thousands of lost memories with a single click.
Happy snapping. And don’t forget to back up!
If you haven’t already heard, we recently released some new options to the way you apply watermarks to your images, but we’ve gone ahead and taken it one step further.
In the New SmugMug, you can now create, choose, edit and apply your custom watermarks all from a single location. Gone are the days of choosing your logo image from within a gallery, then tweaking it in your Account Settings.
Your New Home Base for Watermarks
You’ll still open your Account Settings to see your watermarks alongside your other pro branding tools. But now you’ll find a gorgeous, brand-new, edge-to-edge interface with a large sample photo in center, and all your watermarks in a column down the right-hand side:
Click any of your watermark previews to try it on for size. Or click the “+ Create” button at top to select a new graphic (that you’ve already designed and uploaded) for use as a fresh new watermark.
There’s even a handy button at the bottom to change the sample image to something brighter, darker, or vertical. This is a great way to get an idea of how the orientation or brightness of a photo will affect how your watermark looks.
And as always, you can hit the universal wrench or trash icons under each of your existing watermarks to edit and delete them, respectively.
Check out our updated help pages to get the complete details about watermarks and how they work. You’ll also notice that we’ve changed the way you edit Printmarks in exactly the same way, since Watermarks and Printmarks are very similar features.
Watermarks, in a nutshell
New to Watermarks? Here are a few important things to know:
- New custom watermarks default to size Large and up. You can specify a different minimum size in the settings.
- Watermarks are nondestructive, so your prints won’t include them.
- Watermarks will need to be re-applied to your photos to display any changes you make.
- You can have as many different watermarks on your site as you wish.
- Watermarks are available on Portfolio and Business accounts only.
About SmugMug’s Printmarks
And if you’ve never used our Printmarks feature and are intrigued to try it, here’s a quick rundown of what they are:
- Printmarks are like watermarks for the physical prints you sell.
- Although we recommend you use large graphics to ensure your Printmarks print well, they are limited to covering a small fixed percentage of the print area.
- Printmarks are great for applying your artist signature, a team logo, or a wedding date to your prints.
- If you change your mind, Printmarks can be removed during Proof Delay.
- The Printmarks feature is also available on Portfolio and Business accounts only.
So if you were looking for an excuse to freshen up your Watermarks and Printmarks, now’s the time! We hope that these changes make it more enjoyable and easier to manage the nuts and bolts of your photography business.
Let us know what you think! And, as always, stay tuned because there’s always more good stuff coming down the pipes from Smuggy HQ.
Links to great pro business tips we’ve shared:
- Encylopedia of the (SmugMug) Watermark
- How to Avoid Crippling Photo Theft
- 8 Smug Tools That Earn Your More Money
- 5 Simple Steps to Build Your Brand
SmugMug was born and bred by photography lovers, but this doesn’t mean that SmugMug can’t be great for everyone. SmugMug is an awesome place for people from all walks of life, and we feel strongly about photography being an essential part of your life — no matter what you do.
So what’s the benefit of a photo website for people who don’t “do” photography? Easy! A beautiful and safe place online to keep everything that’s important to you. Whether you’re a mom, a student, a lawyer, a small business owner or a chef, your photos (and videos) are how you get your message across to other people.
If you or someone you know didn’t think you were pro enough for SmugMug, here’s a list of reasons why we think we’d still be a perfect fit.
1) You can show off big, beautiful photos.
From XS thumbnails to edge-to-edge huge, SmugMug is based on huge, gorgeous photos that show off every pixel of what you do. Even if you’re not a photographer, big pics have a place: as a background image on your homepage or in a sample gallery that shows off your cooking, your offices, your portfolio of what you do best. No matter what your profession or what you love to do, we’re pretty sure that it’ll look great in pictures.
2) Build completely custom pages for anything you want.
Custom web pages let you create anything you dream up on your new site: price sheets, About Me, directions to your storefront or anything else you want your visitors to know about you. Fun facts? Easy! Lists of your favorite vendors? It’s a snap. Here’s a little tutorial that shows you how to do this via our easy drag-and-drop design, so you can build any page you can imagine.
3) Automatically get easy-to-read URLs.
In addition to being able to grab your own custom domain, you can make sure any page on your website has an easy-to-read link. We call them NiceNames: easy, readable, search-engine-friendly URLs that make it drop dead simple to tell someone where to find your website, even if you’re not at your computer. Pssst: they look great on business cards!
- Example: http://www.macaskillphotography.com/Newborn/Diego-4-Months/
4) Tie together every page with your brand.
Whether you’re the head of an internationally-reknowned restaurant or you just love the colors blue and green, your website should reflect your brand. SmugMug gives you dozens of one-click themes to match virtually any mood, and the ability to create your own if you don’t find what you love in the list. And if you’ve already got a logo designed for you, set it across all of your galleries and pages so your visitors know that you’ve got your act together.
5) Never have to worry again about site stability & bandwidth.
Once you’ve done all the work of building your new website, the last thing you need is for it to max out when too many people visit! Not at SmugMug – we’ve always offered unlimited bandwidth and traffic because we believe that photos are meant to be shared. We’re backed by Amazon and use the most cutting-edge technology to be sure that your pages load blazingly fast, no matter where you or your viewers are. Want proof? Our site status page is always open to you: http://status.smugmug.com
6) Complete flexibility in how to structure your site.
You can create whatever kind of site you want, from simple to complex to deep. SmugMug’s flexible organization lets you nest folders inside folders up to 7 levels deep, meaning you can organize your photos, videos and pages in a million different ways. And you can create as many folders as you wish, with more folders or galleries inside each to make the nested hierarchy of your dreams. Perfect for perfectly organized family history, your children’s lifetime in photos or anything else you do. Best of all, you can easily manage them with a clean, beautiful drag-and-drop site-wide organizer.
So what do you think? If you’ve got a website for a non-photography lifestyle or business, we’d love to see it! And if you’re still not yet sold, check the sites above to get inspiration and see what you can build.
- The full list of SmugMug’s great features
- SmugMug’s 9 gorgeous display sizes
- Set a full-screen slideshow on your homepage
- Use drag and drop to create webpages
- Get your own domain at SmugMug
- Easy, custom URLs that Google loves
- How to put your brand on your SmugMug website
- 9 examples of beautifully branded websites
- The OCD dream: Folders inside folders inside folders
- The site-wide, drag-and-drop Organizer
- How to get that shoebox of photos online
Stories are breaking on sites like Fstoppers and Brandsmash about private Boudoir photos that appeared on a creepy voyeur forum. It’s hard to imagine a more humiliating nightmare for a photographer or their clients.
Photos came from several sites, including SmugMug, and we paid extreme attention over the last two days to how it happened. We tried to take some comfort in observing that in every instance, it came down to passwords that were guessable in just a few tries.
The question for us was what could we do that we weren’t already? Over the past year, we’ve done considerable work around this problem, but yesterday we decided to expose some of the alerts our systems generate to our customers.
When our systems see several password attempts on a gallery or folder, they now send an email to the owner of the SmugMug site. It identifies the gallery, gives the first few digits of each password attempt with asterisks for the rest (bou***), and adds info like time of day and geographic location the request may be coming from.
Today our Support Heroes are receiving thank-yous from people whose family members couldn’t get in because they left the caps lock key on or forgot some aspect of the password “it’s a cap O (oh), not a 0 (zero)”.
And we read two help tickets from photographers who discovered that their boudoir galleries had password guessers. Fortunately, they had long passwords that were too hard to guess, but they are still making changes like removing the word Boudoir from the title, and making the gallery Unlisted so only people who obtain the link can know of its existence.
One of the security upgrades that came with New SmugMug is we don’t store passwords in a form that could leak in any way, including a systems breach, a bug, or a disgruntled employee. We use an industrial grade, Cryptographic hash function.
The breaking stories are about Boudoir photos, but we host incredibly sensitive photos (all cloud services do) of unannounced products and even, we remember, photos of an upcoming TIME Person of the Year.
1. Set a good gallery password before uploading photos!
2. Set galleries and folders to Unlisted. Unlisted means means no one can see them unless they have somehow been given a link. They cannot guess the link because it has a random string added to its URL. The combination of strong password + Unlisted is extremely secure.
You can learn more about how to protect your SmugMug galleries here.
We hope this helps, and thanks for being part of the SmugMug family!
Chris & Don MacAskill
In the last year we’ve put out a lot of posts on this blog: product announcements, tutorials on taking better photos, tips to make more moolah and articles on how to get the most out of SmugMug.
So in case you weren’t glued to every moment we typed here, we’re sharing one last chance to catch your top 5 favorite articles that you may not have seen:
1) 5 Lies Your Camera Likes to Tell
2) How to Make a Photo Blog
3) The Save Photo Reminder
4) 5 Killer Locations for Your Portrait Sessions
5) Guide Your Guests to the Gold
Why confuse your site visitors? We picked some of the best examples of beautiful, easy-to-navigate sites on SmugMug and show you just why they work so well. Read more >>
And since we’re talking about recaps, it only makes sense to share the “top” five of the more subtle articles that deserve a second round in the spotlight! Here they are:
1) How to Succeed in the Business of Love
2) Why Events Are Best for Your Business
If you’re a pro with a Business account, Events are our #1 favorite tool that you probably don’t know about. Here’s why they work, what your customer will see, and some tried-and-true suggestions for integrating them into your portrait and wedding workflow. Read more >>
3) 5 Things Your Client Needs to Hear
Are your subjects happy? Confused? Confident in your ability to get the shot? Here are our pros’ top tips on what to tell your models so that you have a successful photo shoot… and they have a great time, too. Read more >>
4) How to Make your Visitors Feel at Home
Having a great website is more than just throwing some photos up on the web. Here are our suggestions for creating a helpful, pleasant experience for the people who browse your site. Clients, too! Read more >>
5) How to Organize a Photo Walk
Our photo-fiend-friend Scott Jarvie is known for his ability to rally local photographers to get up and get out shooting! If you’d like to take action and inspire your photo-neighbors to go snapping with you, here’s a few planning tips to get you on your way. Read more >>
We hope you have a safe, warm, happy and thoroughly joyous holiday!
Did you know that SmugMug has a separate Sorcery blog? From time to time our Engineers will take you behind-the-scenes of something we’ve just built, or share some of the valuable insights we’ve had while investigating a particularly tricky fix. If you’re interested in the technical nuts and bolts of what powers our site or if you just want to hear what’s making our hearts beat a little faster, check it out! Their latest post deep-dives into The Phantom Renderer, or “how to make sure SEO works in the new SmugMug.”
Originally posted on SmugMug Sorcery:
Possible solutions were thrown around: do we duplicate our code in PHP? Use an artificial DOM? What about PhantomJS? Duplicating code would be a monumental effort and a continued burden when writing new features. Initial tests of fake/artificial DOMs proved unreliable. A small prototype Node.js web server that hooked into PhantomJS proved promising. Node.js’ async model would be perfect for handling things that wait for I/O like rendering webpages. We came up with the project name ‘The Phantom Renderer’ soon after.
I spent a few days whipping up a prototype proxy server to test with that worked like so:
- Node.js web server accepts a…
View original 1,168 more words
Next in our showcase series of SmugMug pro print labs is WHCC. We joined forces with them two Februaries ago, after you told us just how fantastically they serve the wedding and portrait photography industry. Today we got a behind-the-scenes look at their Standout prints, a wonderful, lightweight option for pros like you looking to buy (or sell!) alternatives to the traditional mat and frame. They’re available on all Portfolio and Business account Pricelists in sizes up to 30×40 and in Lustre, Glossy and Metallic paper finishes.
How do all of you at WHCC stay on top of all the changes and trends in the print market?
We receive a lot of excellent suggestions from our clients! They provide us with great feedback on new products they want or simple ways we can improve or expand our current products to include more variety and selection.
We also stay on top of the trends by staying active and involved in the photographic community and industry. What are today’s photographers looking for? What types of products are popular with their clients? How are they using these products to increase sales? Seeing the many different types of photographers out there and how they use or display different products helps trigger ideas that we can put a creative spin on.
How do your employees stay in the loop?
Photography is such a trendy and ever-changing industry, and our staff stays involved in the community on a frequent basis to keep track of what’s new and popular. They love being able to share input and ideas on current and future products and to be able to get the inside scoop on exciting new products in the works. Since many of our staff members are also working photographers they realize the importance of a well-crafted product. They take pride in offering only top quality products with supreme attention to detail and craftsmanship. That’s why “Often First, Always Best” is our belief for developing new products and services. We constantly strive to be the first to bring great new products and services to our clients. The only thing we want more than being first is giving you the best. Not just our best, the industry’s best.
What’s the history of your Standout prints? Was there a lengthly list of prototypes before today’s version hit the market?
We did not produce our original Black edged Standout mounting substrates ourselves when this product first launched back in 2005. However as Standout gained in popularity as a Wall Display product, we knew we could do more with this product and so we brought the production in-house. This allowed us to keep tighter controls on the quality and inventory levels as well as expand the product. We now offer a total of five edge options including Black, White, Light Wood, Stainless Steel and Bamboo.
What are some of the best features of Standout prints?
Standout has a lot of great features, including its affordability and that it arrives ready to hang. With its light weight and pre-drilled holes, anyone can easily hang these in their home or office.
Standouts are also very versatile, not only with their popular sizes to create large images to sleek collages, but they come in a variety of depths and edging options that will fit anyone’s style.
How would you recommend photographers show off Standouts best?
Metallic Photographic Prints really pop when paired with Stainless Steel edging. Or pair it with a black and white image to create a well-polished, modern looking display. The Light Wood and Bamboo edging is very complementary to outdoor images, while White makes a great use for kids and newborns. Stick with the classic Black for a simple and sleek look or as an easy go-to option for any Senior or wedding image.
Thanks again to the folks at WHCC for sharing their thoughts about what it takes to bring a great print product to market! Remember that everyone at SmugMug can easily turn their favorite photos into prints and gifts by opening any gallery and clicking the Add to Cart button, and SmugMug Portfolio and Business levels can price, sell and fulfill print orders from four print labs. If you’ve disabled printing to visitors, the button will read “Owner Buy.” See how to print at SmugMug.
As we roll into another joyous (and tasty) holiday season, we’re ecstatic about sharing our latest how-to by one of our very favorite food bloggers and writers, Brooke MacLay! Brooke is the master chef and mom extraordinaire behind Cheeky Kitchen, and she’s also a word wizard for us here at SmugMug. She whipped up a delicious behind-the-scenes look at how she juggles her deadlines, shopping, baking, styling and her hungry kids to produce some of the most scrumptious-looking photos in a timely manner.
Bloopers most certainly included.
Read the full writeup over on our education site, and start taking your food photos to the next level this holiday season!
Next in our holiday print lab series are our neighbors just over the hill: Bay Photo. As the first pro-only lab that we introduced at SmugMug, Bay Photo has earned the trust of pro SmugMug photographers since January 2009. Remember that anyone with a Portfolio and Business account can set your own prices and sell all kinds of print products direct from your SmugMug galleries. At Bay Photo, your clients can order Photo Extras like mats, frames and more. Perfect for making a little extra money this holiday season!
Today we’re getting the inside scoop about ThinWraps, one of Bay Photo’s most lightweight mounting options. If you’ve never seen or ordered one for yourself, this is your chance to see just how these special prints are made.
Where does Bay Photo find its inspiration?
We listen to our customers! Our customers are professional photographers and creative artists and we get amazing ideas from them. We do what we can but some ideas are just too unique to add to the line up. We also listen to our employees. Our team members have a ton of experience in their specific area of production. They come up with awesome ideas for how to modify an existing product or for completely new ones. Again we wish we could implement more of the ideas that come from our team members.
What do Bay Photo employees think?
They take pride in producing a product that is of a higher quality than what can be found elsewhere. We make products for professionals and we don’t skimp, often doing by hand what other production facilities may use machines to do. We have true artisans in the lab who refuse to put out an inferior product under the Bay Photo name. Plus, it’s fun!!
How did ThinWraps get their start?
ThinWraps actually have a very interesting beginning. The idea came about one night, late at night, when Larry, the owner, and Polo, one of our production department leaders, were making sample books for our trade show booth. We wanted to show all the different materials we could offer on our books, but didn’t want to use regular swatches and didn’t have the space to have a book of every type of material, so we decided to make the front covers only and mount them on the wall of the booth. When they were prepping the different materials they wrapped one of our photowrap covers, added a block to the back and a light bulb went off! Why not wrap prints on board add a mount block and hang that on the wall? It makes a unique, beautiful finished product ready to hang right out of the box and very contemporary looking.
Once we put it into our ordering system we knew ThinWraps were really a great idea because soon customers were asking for more options and sizes and competitors were starting to offer them too. Our original ThinWraps were the same as what you can order now, but we have added more options; Glossy and Satin laminate over lustre or metallic photopaper or canvas all wrapped around a board and finished with a nice back and your option of a mount block or an easel. You can also choose the original ThinWrap or a padded SoftTop ThinWrap!
Why would you recommend pro photographers give ThinWraps a try?
It is a clean looking product and is very easy for the end customer. It’s ready to hang on the wall right out of the shipping box. No framing or additional service needed. It’s contemporary looking piece and that is playful enough for a kids room or professional enough for an office.
How would you recommend keeping ThinWraps looking great?
The ThinWrap is very versatile and is well finished to last a long time. Like any photographic product it should not be put in direct sunlight, but it is also a product that can put up with a little bit more abuse; if the kids have sticky fingers, the laminate protects the image and can be cleaned off! Our favorite ThinWrap option combo is the metallic paper with satin laminate. It has the awesome metallic sheen without the glossiness which adds depth and a touch of something special to just about any image!
Thanks again to Bay Photo for this detailed look at an innovative product we love! Once again, if you’ve never before turned your images into beautiful prints at SmugMug, you’re missing out. You can easily turn your favorite photos into prints and gifts by opening any gallery and clicking the Add to Cart button. If you’ve disabled printing to visitors, the button will read “Owner Buy.” See how to print at SmugMug.
It’s that time again, happy SmugMuggers! Here’s a quick update on what we’ve updated and fixed over the last few weeks.
Choose Where to Search
This is just what the doctor ordered for all you folks who want to cordon off your viewers’ searches to a specific portion of your site. Now when you click the settings you can choose exactly which folders and galleries get searched using the input in this field.
So, for example, if you took several galleries’ worth of photos on an epic world vacation 2013, fans who are looking for photos of “elephants” in India won’t dig up photos of elephants from your local zoo. Keep in mind that the regular search tips apply, so be sure you’re up to speed.
Tip: This new setting applies to the Search Box content block ONLY, and not to the search box that appears in your site header. That one will continue to search only the page that you’re currently viewing.
NEW AdSense Content Block
We’ve never forced SmugMug customers to display ads on their site, but we do have a fair number of business customers who wanted the ability to display paid ads to their own viewers. Due to popular demand, Power, Portfolio and Business accounts now have the ability to add Google Adsense units to any page on your site using the new AdSense content block.
You can add up to three of these blocks to any page, but please refer to your AdSense Terms of Service for specific information about what you should and shouldn’t do. Enjoy!
Filenames in Organizer
You gave us a lot of feedback about those thumbnails you’re seeing in your site-wide Organizer, and how you wanted to be able to see the filenames for each and every one. It was one of those “Why didn’t we think of that?” moments, so now we’ve added in a toggle for your organizing pleasure.
Find it in the upper right corner of the browsing pane of your Organizer.
Two Slideshow Improvements
Thanks to your feedback on our forums, we’ve added a randomization option to your Slideshow content block, found under the “Display” tab of the block settings. So now you don’t have to decide which photo gets seen first.
We also brought back edge-to-edge, full screen slideshow displays. This applies to the big slideshow that appears after you hit the “full screen” button in any gallery style as well as the Slideshow content block. Note that this applies only if you have Originals enabled in the photos’ gallery settings and if your Original photo resolution is large enough to stretch across the screen. We also won’t stretch (AKA distort) images to fit screens, so you may still see some letterboxing if your image isn’t the perfect shape.
Last but never least, here are our top picks from the mix of other fixes:
- Added back “Sharpening” settings for Power User accounts.
- Properly updated the preview URL when you click Hide Owner.
- Fixed stuttering video playback in some public galleries.
- Photos in passworded galleries with external linking “Off” will display properly when collected and used as featured photos.
- Gallery privacy levels (unlisted, private, passworded) are shown in all gallery picker windows.
Till next time. Keep the feedback coming!