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Archive for the ‘bug fixes’ Category

Release Notes: New Slideshow Transitions, Password Reset Emails, and more

August 22, 2014 2 comments

Merry Friday, dear SmugMuggles! To send you off into a happy weekend, here’s an update on the things we’ve launched in the last few weeks.

In case you missed it, we announced the ability for Pros to customize their Right-Click Protection message in the new SmugMug, so if you have a Power, Portfolio, or Business account, don’t forget to check that out. We love that feature and all the opportunities it opens for pros.

Snazz Up Your Slideshows with 14 (!!) New Transitions

We brought you background slideshows a while back to rave reviews. But we only gave you two transitional options to pick from: “Fade” and “None.” Yawn.

Today, you’ve got 14 more:

  • Fade
  •  Zoom In
  •  Zoom Out
  •  Zoom In/Out
  •  Zoom Out/In
  •  Slide & Zoom
  •  Slide Down
  • Slide Up
  •  Slide Up/Down
  •  Slide Left
  •  Slide Right
  •  Slide Left/Right
  • Flip Down
  •  Flip Up
  • Flip Left
  •  Flip Right
  •  None

You’ll find these in both your background slideshow and in the Slideshow content block. If you or your viewers are using an older browser that doesn’t support some of these transitions, we’ll use the ever-dependable “Fade.”

Safer Password Resets for Safer… Resetting

If you ever need to reset your account login password, we now have a more secure method of resetting it. Click the “Forgot your password?” link on the login page and we’ll send you a link to create a new one

As always, ask our Support Heroes if you have any questions or hiccups.

Shortcuts and Bulk Improvements in Photo Tools

Who doesn’t love saving time? We added a few quick ways to edit your photos faster in the recently improved Photo Tools editor. Here they are:

  • Cmd+Opt+S / Ctrl+Alt+S = Save changes (shows in single editing and bulk editing mode)
  • Cmd+Opt+N / Ctrl+Alt+N = Save changes and move to the next image (shows only in single image editing)
  • Cmd+Opt+C / Ctrl+Alt+C = Cancel changes (text shows only in bulk editing mode, but shortcut is also available in single editing)

And you don’t have to memorize them, either: If you’ve made any changes to your images, we’ll display the shortcuts over the Save and Cancel buttons, so you don’t have to dive for your mouse. Unless you want to.

Tip: We’ve got keyboard shortcuts for browsing galleries and photos, too. See the full list here, along with a few other secret Smug features you may not have known you already have.

You may have noticed that we also merged the title, caption, and keywords tools into one mega-tool. There’s lots more prepending/appending options and helpful text prompts that will guide you through adding multiple entries.

Until next time! Have a great weekend and don’t forget to bring your camera with you. :)

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Link roundup:

New: Customize Your Right-Click Protection Message

August 12, 2014 18 comments

… and use your powers for good, not evil.

A quick update this morning for pros who use right-click protection to stop thieves from grabbing your pics: we’ve added the ability to customize the message that displays when viewers right click your protected photos.

This is something that you could do using CSS customization in Old SmugMug, but we think it’s such an important piece of building a great experience on your site, we wanted to make it drop-dead simple for you to do this in the new, beautiful SmugMug.

Get It Set Up

 

 

Visit your Account Settings and look under your Privacy tab. Scroll down a bit and you’ll see a brand new “Right-Click Message” field. Fill that out, save your changes, and test right-clicking on photos in your protected galleries to see how it looks. Here’s more help.

Tip: We recommend being firm but friendly. If you have prints for sale, ask them to look for the Buy button to grab one of your photos in a legit way.

A Word About Image Theft

As always, we want to share some helpful info about image protection and what to expect. After all, if you’re paying us for a pro-level account, you should get the best bang for your buck!

We hear a lot from ambitious pros who rely on tools like Right-Click Protection way more heavily than they probably should. Why’s this bad? Right-Click Protection is just a deterrent, and if someone really wants to download a free copy of your image, there are several things they’ll try. For example, they can snap a screen grab, so be sure to use the full suite of image protection tools if you’re really worried about this. Here’s a quick review of your options:

  • Right-Click Protection. Displays a popup window when any part of the gallery is clicked. Fabulous when coupled with a warm, friendly message encouraging fans to buy.
  • Display Size. Limits the size of the images viewers can see. Great for foiling screen grabbers.
  • Watermarking. Logo or text placed over your display copies. Add your URL, enable sharing, and you’ve got yourself a ton of free advertising for your biz. The best bit? Your prints still print clean.

We hope this helps those of you who are new to SmugMug, are new to photography, or who just haven’t fiddled with your site lately and are looking to brush up on the basics.

And as always, be sure to let us know if you have questions, problems, or just need some advice getting your site working the way you want. We’re here. 

Link roundup: 

Release Notes: Duplicate Orders, New Getting Started Video, Bulk Add to Cart, and more

June 19, 2014 7 comments

Hey, Smuggers! It’s been a little while since we’ve had a Release Notes post, but we’ve been heads-down and hard at work. Here are some of the most recent things we’ve pushed live. Chances are, many of you have already have noticed a few of these around your site.

New: Duplicate Your Own Orders

Due to popular demand, you can now re-order any previous print order you’ve placed at SmugMug. To do this, simply look for your order confirmation email and visit your order page, then find the link at the top:

Clicking that link will drop the same items from that order into your shopping cart — no need to re-crop or tweak your color correction settings. If you already had other items in your cart, you’ll see those there and can check out in one fell swoop.

New: Getting Started Video

We’ve been busy creating great new help content to get you up and running ASAP, so if you haven’t already seen it (and need it), watch our brand-new video that gets you going in just over two minutes.

You may have seen it during your 14-day trial, but if not, find the video under the help menu in the top right corner of your logged-in SmugMug header.

Improvements: Bulk Add to Cart

When you click Buy > Photos From This Gallery, you’ll see a shiny new screen that matches the rest of SmugMug’s new design. We’ve cleaned up the whole screen and fixed a lot of old code under the hood so it’s now smoother, faster, and easier to buy lots of photos in one go.

And everything else:

  • We’ve added new “helpies” that pop up and guide those of you trying out the new SmugMug. They’ll guide you through a few key features and get you started, so don’t be shy.
  • Moving photos around in your site-wide Organizer is now warp-speed fast. Given that you can just click and drag photos to move them around your site, now there’s zero excuse for being disorganized!
  • The info bar in your lightbox view has been cleaned up even more so it looks good and stays out of your way… until you mouse around in there and bring it up.
  • We’ll now display a banner at the top of your gallery if you’ve set Hide Owner, much like we already do for unlisted and passworded galleries.

Enjoy, and as always: Let us know what you think!

The All-New, In-SmugMug Photo Editor

May 21, 2014 44 comments

If you’ve used our photo editing tools since we launched the New SmugMug you’ve probably noticed that our new look didn’t stretch beyond the surface. Many of our owner-only features still displayed the old legacy look and feel.

We’ve been working on it! So today, in addition to giving your photo tools a makeover, we’ve gone one step further and combined a few of the best owner-only features into one easy-to-use screen.

What Does It Do?

Our new Photo Editor lets you edit photos (and videos) that you’ve already uploaded into your galleries:

Where To Find It

You’ll find your new photo editor under any single uploaded photo or video, right in your gallery. You’ll see “Open in Editor” as the first option under the wrench icon.

Or, edit multiple photos at once: Open up your site-wide Organizer and select the photos you want to tweak in the preview pane on the right. Then click the wrench icon. Any of the photo editing options you’ll see there will automatically take you to the new Photo Editor. Presto!

“What About Video Files?”

You’ll still be able to open the Photo Editor for your video files to edit your Titles, Captions, Keywords, as well as geographical info.

However, the other options you’ll usually see for photos aren’t available for videos.

About Your Originals…

Since keeping your original files archived is (and always has been) super important to us, we’ll display a confirmation window any time changes you’re making here will affect your originals, such as cropping and the application of color effects.

Tip: If you’re unsure, we always suggest that you make a copy of the image first, then work on that. You can always delete it if you change your mind.

“Is It Available On My Account?”

Yes! All accounts from Basic to Business get this feature, with the exception of the Watermarking tools, which are only available at the Portfolio and Business levels.

You can read all the nitty-gritty details about the Photo Editor in our updated help pages.

Enjoy quicker, easier editing for everything you shoot!

Link roundup:

Release Notes: Watermark Improvements, Gallery Privacy Tweaks and In-Line Info Editing

March 25, 2014 35 comments

Wondering what’s new at SmugMug? Here’s the latest on the most important and noticeable changes you’ll see around your site.

The Privacy Name Tweak

We’ve made a small change to the names of your various gallery privacy options. Instead of “Public,” “Unlisted,” and “Private,” you’ll now see the following, designed to remind you who gets to see your gallery at each setting:

  • Public
  • Unlisted (Anyone with the link)
  • Private (Only Me)

Remember: This doesn’t affect the functionality of these privacy settings, so there’s no action needed on your part. We just wanted each setting to be crystal clear to everyone in one glance.

Limit Watermarks to Larger Sizes

If you’ve ever wanted your big, beautiful photos watermarked but don’t want your gallery’s photo tiles showing it, this one’s for you! You’ll now find a new option in your custom watermarks manager that lets you set a minimum display size onto which they will be applied.

For example: Suppose your homepage displays your photos in grid format with “Medium” sized thumbnails. If you don’t want your custom watermarks showing on them, you can set the “Smallest Size” setting for your watermark for Large and up.  Clean thumbs, FTW!

Plus, the SmugMug default “Proof” watermark will now only apply to “Large” display sizes and up.

As always, changes you make to your custom watermarks don’t automatically show up across your site. So if you want to begin using this feature, be sure to re-apply watermarks to your photos in bulk. (Hint: Your site-wide organizer can help you with this.)

Add or Change Titles, Captions, and Keywords On the Fly

You can now quickly add or edit your photo details (title, caption, and keywords) in the new SmugMug while you’re browsing your galleries, all without opening a gallery menu or the site-wide organizer. Click on the little pencil icon that appears when you mouse over the area under your pics to open a quick editor. Then type in your text.

Find it here:

When clicked, you’ll see this:

This simple text editor will appear in galleries of SmugMug and Journal styles, as well as in any Lightbox in all gallery styles.

Hot tip: This also works on mobile, so you can tidy up your site without being tied to your desk.

Other fixes and improvements:

  • Maps  now allow you to use your mouse scroll to zoom in and out.
  • We’ve combined your photo map and your photo info (EXIF) panels for a single, clean info panel.
  • We’ve dramatically sped up the amount of time it takes for us to generate custom image sizes that you request.

That’s all for now. More soon!

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