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New: Customize Your Right-Click Protection Message

August 12, 2014 16 comments

… and use your powers for good, not evil.

A quick update this morning for pros who use right-click protection to stop thieves from grabbing your pics: we’ve added the ability to customize the message that displays when viewers right click your protected photos.

This is something that you could do using CSS customization in Old SmugMug, but we think it’s such an important piece of building a great experience on your site, we wanted to make it drop-dead simple for you to do this in the new, beautiful SmugMug.

Get It Set Up

 

 

Visit your Account Settings and look under your Privacy tab. Scroll down a bit and you’ll see a brand new “Right-Click Message” field. Fill that out, save your changes, and test right-clicking on photos in your protected galleries to see how it looks. Here’s more help.

Tip: We recommend being firm but friendly. If you have prints for sale, ask them to look for the Buy button to grab one of your photos in a legit way.

A Word About Image Theft

As always, we want to share some helpful info about image protection and what to expect. After all, if you’re paying us for a pro-level account, you should get the best bang for your buck!

We hear a lot from ambitious pros who rely on tools like Right-Click Protection way more heavily than they probably should. Why’s this bad? Right-Click Protection is just a deterrent, and if someone really wants to download a free copy of your image, there are several things they’ll try. For example, they can snap a screen grab, so be sure to use the full suite of image protection tools if you’re really worried about this. Here’s a quick review of your options:

  • Right-Click Protection. Displays a popup window when any part of the gallery is clicked. Fabulous when coupled with a warm, friendly message encouraging fans to buy.
  • Display Size. Limits the size of the images viewers can see. Great for foiling screen grabbers.
  • Watermarking. Logo or text placed over your display copies. Add your URL, enable sharing, and you’ve got yourself a ton of free advertising for your biz. The best bit? Your prints still print clean.

We hope this helps those of you who are new to SmugMug, are new to photography, or who just haven’t fiddled with your site lately and are looking to brush up on the basics.

And as always, be sure to let us know if you have questions, problems, or just need some advice getting your site working the way you want. We’re here. 

Link roundup: 

Release Notes: Customize the Buy Button, Stronger Search Box, and more

June 27, 2014 74 comments

We’ve just introduced a few more really great improvements we think you’ll love. More control over your gallery’s Buy buttons, the ability to easily archive and browse your mobile memories, and a super sweet search update for event shooters.

1) Customize Your Buy Button

One of your favorite topics of feedback is about the button that your fans click to make a purchase. To help draw more eyeballs to it, we changed the button text to read “Buy Photos” instead of just “Buy.”

Additionally, you can tweak the skin, style, and size of the button. To do this, go to any gallery on your site, click Customize > Customize Site, click the Gallery Styles settings, then look for the Buy Button options. You can specify your button’s settings in the Thumbnail, Collage Landscape, and Collage Portrait styles.

2) Easy Mobile Uploads

 

We recently made it easier to upload your mobile photos to your SmugMug galleries, but we took this one step further by cleaning up the uploader when you’re on your phone. Now you’ll see an easy-to-spot upload button when you’re logged in to your account. Tap that and we’ll let you select as many photos as you wish from your image library.

3) Get Map Happy

We’ve upped the number of available pins on your map from 200 to 1000. Get snapping! You can read more about SmugMug maps and they work right here.

4) Stronger Search Options

We’ve added more functionality to your Search content block so that you can choose to direct your fans’ searches  to your keywords page, not your search page. This helps them stay focused on what they were looking for.

You can also optionally inject your own search term to be added to anything your fans enter in the box, like the race name. For example: If you force “tough mudder” as a search term, their search for a bib number “100” will search for “100 + tough mudder,” and not pull up other photos around your site with just the keyword “100.”

Take a look at these recent additions by opening up your Search content block settings and viewing the Basic and Advanced tabs. And as always, here’s how search works on SmugMug, and you can get more detailed help about keywords from our help pages.

Enjoy!

 

Release Notes: Duplicate Orders, New Getting Started Video, Bulk Add to Cart, and more

June 19, 2014 7 comments

Hey, Smuggers! It’s been a little while since we’ve had a Release Notes post, but we’ve been heads-down and hard at work. Here are some of the most recent things we’ve pushed live. Chances are, many of you have already have noticed a few of these around your site.

New: Duplicate Your Own Orders

Due to popular demand, you can now re-order any previous print order you’ve placed at SmugMug. To do this, simply look for your order confirmation email and visit your order page, then find the link at the top:

Clicking that link will drop the same items from that order into your shopping cart — no need to re-crop or tweak your color correction settings. If you already had other items in your cart, you’ll see those there and can check out in one fell swoop.

New: Getting Started Video

We’ve been busy creating great new help content to get you up and running ASAP, so if you haven’t already seen it (and need it), watch our brand-new video that gets you going in just over two minutes.

You may have seen it during your 14-day trial, but if not, find the video under the help menu in the top right corner of your logged-in SmugMug header.

Improvements: Bulk Add to Cart

When you click Buy > Photos From This Gallery, you’ll see a shiny new screen that matches the rest of SmugMug’s new design. We’ve cleaned up the whole screen and fixed a lot of old code under the hood so it’s now smoother, faster, and easier to buy lots of photos in one go.

And everything else:

  • We’ve added new “helpies” that pop up and guide those of you trying out the new SmugMug. They’ll guide you through a few key features and get you started, so don’t be shy.
  • Moving photos around in your site-wide Organizer is now warp-speed fast. Given that you can just click and drag photos to move them around your site, now there’s zero excuse for being disorganized!
  • The info bar in your lightbox view has been cleaned up even more so it looks good and stays out of your way… until you mouse around in there and bring it up.
  • We’ll now display a banner at the top of your gallery if you’ve set Hide Owner, much like we already do for unlisted and passworded galleries.

Enjoy, and as always: Let us know what you think!

The All-New, In-SmugMug Photo Editor

May 21, 2014 44 comments

If you’ve used our photo editing tools since we launched the New SmugMug you’ve probably noticed that our new look didn’t stretch beyond the surface. Many of our owner-only features still displayed the old legacy look and feel.

We’ve been working on it! So today, in addition to giving your photo tools a makeover, we’ve gone one step further and combined a few of the best owner-only features into one easy-to-use screen.

What Does It Do?

Our new Photo Editor lets you edit photos (and videos) that you’ve already uploaded into your galleries:

Where To Find It

You’ll find your new photo editor under any single uploaded photo or video, right in your gallery. You’ll see “Open in Editor” as the first option under the wrench icon.

Or, edit multiple photos at once: Open up your site-wide Organizer and select the photos you want to tweak in the preview pane on the right. Then click the wrench icon. Any of the photo editing options you’ll see there will automatically take you to the new Photo Editor. Presto!

“What About Video Files?”

You’ll still be able to open the Photo Editor for your video files to edit your Titles, Captions, Keywords, as well as geographical info.

However, the other options you’ll usually see for photos aren’t available for videos.

About Your Originals…

Since keeping your original files archived is (and always has been) super important to us, we’ll display a confirmation window any time changes you’re making here will affect your originals, such as cropping and the application of color effects.

Tip: If you’re unsure, we always suggest that you make a copy of the image first, then work on that. You can always delete it if you change your mind.

“Is It Available On My Account?”

Yes! All accounts from Basic to Business get this feature, with the exception of the Watermarking tools, which are only available at the Portfolio and Business levels.

You can read all the nitty-gritty details about the Photo Editor in our updated help pages.

Enjoy quicker, easier editing for everything you shoot!

Link roundup:

SmugMug’s Brand New Refer-a-Friend Program

April 21, 2014 Leave a comment

When we started SmugMug 12 years ago, it was a labor of love created between father and son and shared by word of mouth among family, friends, and neighbors. Through the years, photo lovers have touted SmugMug’s great features through conversation and email, creating a trail of beautiful websites that bridge one family to the next.

We knew it was time to make some big changes so we could better say “Thanks!” to all of you who’ve shared SmugMug with those you love.

“What’s the new Refer-a-Friend program?”

When you refer someone to SmugMug, you’ll earn 20% of their account value and your friend gets 20% off their first year. You’re basically splitting a 40% discount two ways. Just be sure they use your unique referral code at signup.

The referral credit you earn will automagically be applied towards your next SmugMug renewal, or credited towards your next Gift of SmugMug.

You can always see how much credit you’ve earned in your Account Settings, under the Stats tab.

“What does that  mean for me?”

Your friend must use your unique referral code for you to get credit. To find yours, log in and visit your Account Settings > Stats tab to see your personalized referral details, and your credit balance. Copy the link and pass that along to your friends, or you can just grab the code itself and ask them to paste that in when they sign up for their new account.

Math example: Say your friend signs up for a full SmugMug Business account, which is normally $300/year.

  • You’ll get 20% – or $60 – of that amount put on your account to apply towards your next renewal or your next Gift of SmugMug.
  • Your friend also gets $60 off their first year at SmugMug, dropping their signup cost to only $240.

“But I don’t have any pro photographer friends!”

SmugMug is not just for full-time photographers! Photos are a part of all of our lives, no matter what type of camera you have and how often you’re taking pictures. Whether you’re a wedding pro, a business owner, a family guy, a world traveler, a writer, a student or if you just love life in any way at all, you’d probably appreciate a safe, beautiful place to keep (and archive) your photos online.

We’ve shared some beautiful examples here.

Let’s not forget that everyone on SmugMug gets 24/7 white-glove support by our team of amazing Support Heroes (who are everyday people just like you), so there’s no excuse. And whether you’re Regular Joe or a Smokin’ Hot Pro, every print order that comes from our labs is covered by our 100% money-back guarantee.

Your life is worth sharing. Take pictures of it!

“How do I know how much credit I’ve earned?”

You can check to see your referral credit balance at any time in your Account Settings, then click on the Stats tab.

Check out the full Refer-a-Friend program terms and conditions, as well as our updated help page.

To everyone who’s referred people to our family and helped us grow: Thank you, from the bottom of our hearts. We literally could not have come this far without you!

You Can Win a Slice of the SmugLife

To celebrate today’s announcement, we’re giving our U.S. friends a chance to come on down and be a SmugMug VIP:

GRAND PRIZE. In December 2014, we’ll choose one lucky, random SmugMug referrer to come visit SmugMug HQ and get the full VIP treatment. (Max 100 entries per person.)

Monthly prizes. Every friend you refer to SmugMug enters you into a monthly drawing for a sexy, slow-mo capable GoPro Hero3+ Black Edition, or a $400 Amazon Gift Card. Drawings occur at the end of each month from May through November. (Max 10 entries per person.)

What does it mean to be “VIP?”

  • Airfare and 2 nights hotel accommodation in San Francisco, CA
  • A tour of our print-covered global headquarters in Mountain View, CA
  • Your favorite meal cooked by our in-house chef (touted as the best in Silicon Valley)
  • A chance to talk with the people who built the features you know and love
  • A full face-painting session where you’ll become the superhero of your dreams (like these)
  • Your portrait taken by our President and Co-founder, Baldy (and a big print to keep)
  • A helicopter tour and photowalk around San Francisco with Baldy & friends

Check out the official promotion rules for the full terms and details. We can’t wait to have you over!

* Unfortunately due to international contest rules, this contest is only open to U.S. residents.

Making Watermarks Easier Than Ever for Pros

April 3, 2014 9 comments

If you haven’t already heard, we recently released some new options to the way you apply watermarks to your images, but we’ve gone ahead and taken it one step further.

In the New SmugMug, you can now create, choose, edit and apply your custom watermarks all from a single location. Gone are the days of choosing your logo image from within a gallery, then tweaking it in your Account Settings.

Your New Home Base for Watermarks

You’ll still open your Account Settings to see your watermarks alongside your other pro branding tools. But now you’ll find a gorgeous, brand-new, edge-to-edge interface with a large sample photo in center, and all your watermarks in a column down the right-hand side:

Click any of your watermark previews to try it on for size. Or click the “+ Create” button at top to select a new graphic (that you’ve already designed and uploaded) for use as a fresh new watermark.

There’s even a handy button at the bottom to change the sample image to something brighter, darker, or vertical. This is a great way to get an idea of how the orientation or brightness of a photo will affect how your watermark looks.

 

And as always, you can hit the universal wrench or trash icons under each of your existing watermarks to edit and delete them, respectively.

Check out our updated help pages to get the complete details about watermarks and how they work. You’ll also notice that we’ve changed the way you edit Printmarks in exactly the same way, since Watermarks and Printmarks are very similar features.

Watermarks, in a nutshell

New to Watermarks? Here are a few important things to know:

  • New custom watermarks default to size Large and up. You can specify a different minimum size in the settings.
  • Watermarks are nondestructive, so your prints won’t include them.
  • Watermarks will need to be re-applied to your photos to display any changes you make.
  • You can have as many different watermarks on your site as you wish.
  • Watermarks are available on Portfolio and Business accounts only.

About SmugMug’s Printmarks

And if you’ve never used our Printmarks feature and are intrigued to try it, here’s a quick rundown of what they are:

  • Printmarks are like watermarks for the physical prints you sell.
  • Although we recommend you use large graphics to ensure your Printmarks print well, they are limited to covering a small fixed percentage of the print area.
  • Printmarks are great for applying your artist signature, a team logo, or a wedding date to your prints.
  • If you change your mind, Printmarks can be removed during Proof Delay.
  • The Printmarks feature is also available on Portfolio and Business accounts only.

So if you were looking for an excuse to freshen up your Watermarks and Printmarks, now’s the time! We hope that these changes make it more enjoyable and easier to manage the nuts and bolts of your photography business.

Let us know what you think! And, as always, stay tuned because there’s always more good stuff coming down the pipes from Smuggy HQ.

Links to great pro business tips we’ve shared:

 

Release Notes: Watermark Improvements, Gallery Privacy Tweaks and In-Line Info Editing

March 25, 2014 35 comments

Wondering what’s new at SmugMug? Here’s the latest on the most important and noticeable changes you’ll see around your site.

The Privacy Name Tweak

We’ve made a small change to the names of your various gallery privacy options. Instead of “Public,” “Unlisted,” and “Private,” you’ll now see the following, designed to remind you who gets to see your gallery at each setting:

  • Public
  • Unlisted (Anyone with the link)
  • Private (Only Me)

Remember: This doesn’t affect the functionality of these privacy settings, so there’s no action needed on your part. We just wanted each setting to be crystal clear to everyone in one glance.

Limit Watermarks to Larger Sizes

If you’ve ever wanted your big, beautiful photos watermarked but don’t want your gallery’s photo tiles showing it, this one’s for you! You’ll now find a new option in your custom watermarks manager that lets you set a minimum display size onto which they will be applied.

For example: Suppose your homepage displays your photos in grid format with “Medium” sized thumbnails. If you don’t want your custom watermarks showing on them, you can set the “Smallest Size” setting for your watermark for Large and up.  Clean thumbs, FTW!

Plus, the SmugMug default “Proof” watermark will now only apply to “Large” display sizes and up.

As always, changes you make to your custom watermarks don’t automatically show up across your site. So if you want to begin using this feature, be sure to re-apply watermarks to your photos in bulk. (Hint: Your site-wide organizer can help you with this.)

Add or Change Titles, Captions, and Keywords On the Fly

You can now quickly add or edit your photo details (title, caption, and keywords) in the new SmugMug while you’re browsing your galleries, all without opening a gallery menu or the site-wide organizer. Click on the little pencil icon that appears when you mouse over the area under your pics to open a quick editor. Then type in your text.

Find it here:

When clicked, you’ll see this:

This simple text editor will appear in galleries of SmugMug and Journal styles, as well as in any Lightbox in all gallery styles.

Hot tip: This also works on mobile, so you can tidy up your site without being tied to your desk.

Other fixes and improvements:

  • Maps  now allow you to use your mouse scroll to zoom in and out.
  • We’ve combined your photo map and your photo info (EXIF) panels for a single, clean info panel.
  • We’ve dramatically sped up the amount of time it takes for us to generate custom image sizes that you request.

That’s all for now. More soon!

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