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A New and Improved Way to Add Prints to Your Cart

December 5, 2014 95 comments

Over the years we’ve gotten so much great feedback from you, our customers, about buying and what your fans have reported back about the buying experience. So today is big news for you: we’ve remodeled the Add to Cart step to make it cleaner, simpler, and smoother for all!

To check it out, navigate to any photo you have for sale on your site and click Buy Photos > This Photo.

Instead of this:

Shopping on Old SmugMug, AKA: “Where are my glasses?”

You’ll see this:

SmugMug’s new Add to Cart layout. Ah, much better!

What Changed?

We’ve completely revamped the first half of the shopping process, when you’re adding photos into your cart. Here’s what’s new:

  • You’ll see a larger, prettier preview of your photo on the left. You’ll know for sure which pic you’re viewing.
  • There’s now an easier-to-follow item selection pane on the right. All the same products and options are there, and it’s much easier to drill down to what you want.
  • You’ll now adjust cropping in that same window as soon as you choose your print size. With borders and boundaries bigger and easier to see, there’s less chance something vital will get cropped out in your print.
  • All of this automagically scales to fit smaller screen sizes, making shopping on-the-go as easy as just a few taps.

Crop and adjust without changing screens.

How Do I Get It?

You’ve already got it! The updated design is already sparkling up all accounts on New SmugMug. So add a photo to your cart to see it in action.

Tip: Be sure to try it on an updated browser. If you have Internet Explorer 9 or below, you’ll still see the old design.

Click through to choose your print. You can step back at any time.

Speedy shopper? Look below to add a previous print size, lickity-split.

Shoppers on Old SmugMug sites will also see the old shopping design, so Preview your site in New SmugMug to check it out and use it yourself. However, you’ll need to Publish your New SmugMug site to let your fans and customers use it, too.

More Help & Info

The checkout part hasn’t changed with this release, but we knew you’d ask. :) It’s in the works, and of course we’ll share as soon as we’ve got something ready to show you.

For more info about what’s changed and how the new process works, check out our updated help pages. And if you have any additional questions, reach out to our fabulous 24/7 Support Heroes. We always love to hear from you.

Link Roundup:

Release Notes: Uploads Made Even Easier, Subscription Receipts, Original Filenames, and more

December 3, 2014 6 comments

This time of the year most of us are pretty busy either with work, family, holiday prep, and all the other things that make this time of year so much fun. Here’s a few great new goodies we’ve released that you’ll love.

Drag Photos Directly Into Galleries

Adding new photos to your galleries is so easy, your camera can practically do it on its own.

You can still click the “Upload” button to fire up our in-browser uploader, but we’ve made it even easier than that: Simply log in, go to any gallery on your site, and drag photos off your desktop into the photos already there. The upload starts right away!

You can take a quick look at all the different ways you have to add photos and videos to your site… if this one doesn’t win you over.

Grab-Your-Own Receipts

Our Support Heroes get lots of requests from folks who need a simple subscription receipt for their records. Now you can do it all on your own, as many times as you want, with zero wait… even at 3:44 AM (supposedly the most common time to wake up in the middle of the night.)

Just look in your Account Settings > Me tab, and you’ll see a new section called “Receipts.”

Have fun accounting!

Zip Downloads Keep Your Filenames

Pros and label freaks, you’ll love this one: Now when you open your zipped gallery downloads, you’ll notice that the filenames are just as you left them (minus special characters.)

This has been a big request from a lot of photographers who offer gallery downloads of their photo shoots. So now clients can find exactly what they’re looking for, and they’ll correspond with the filename you gave it in your catalog.

Save-an-Email for Huge Zip Downloads

We’ve also given the email delivery gnomes a break by combining your zip download links into a one notification email. For galleries larger than 1.5 GB and/or 200 images, we typically split the download into multiple zip files. We’ll still do this, but send the links in a single email.

Pinch to Zoom on Your Phone

Need more detail when browsing photos on the go? Your mobile-friendly SmugMug site now allows you to zoom in and get peeping in on every pixel in your lightbox. (We’re talking browsing your site on Safari, not through our iOS and Android mobile apps which already let you zoom in.)

Miscellaneous improvements:

  • The Folder, Gallery & Pages Content Block now properly displays items in the same order as the Organizer when it’s set to display by “Organizer Position.”
  • Galleries in Journal viewing style no longer skip to the first image when the page is loaded and now display the content above the image. Links to specific photos in the gallery will also now jump to that image when you load the page.
  • When browsing a keyword gallery that has been limited in scope, buyers purchasing multiple photos are limited to only photos that fit within that scope.
  • Event details and settings should save properly again. Additionally, Favorites should save as expected when you clients click them.
  • The Flash uploader properly allows for replacing photos in Proof Delayed orders.

Enjoy the new stuff and keep snapping great memories this holiday season!

 Link roundup:

Introducing SmugMug’s API 2.0, Now in Open Beta

December 2, 2014 3 comments

Today we’re thrilled to announce that SmugMug’s API is ready for tinkerers to play with and explore. If you’re one of the lucky folks who have written apps for us, you already know that a new API was a long time in the works, and we can’t wait to share it with you.

What’s new in Version 2.0?

SmugMug’s API 2.0 is a major rewrite of our original API, and fully supports the new SmugMug platform that we launched at the end of July 2013. This version is the basis on which we built some of SmugMug’s most-loved and best-used new features, like our mobile app, the site-wide Organizer, our official Lightroom plugin, and our in-gallery Photo Tools. Millions of people use these features every day, verifying the new API’s performance and stability.

This version is in open beta and, as with all beta software, we may need to make some changes to it. But you can use it now and we really hope you’ll like what you see.

You’ll find all the info and documentation on API 2.0 right here.

What about the old versions?

You’ll still have access to API versions 1.3.0 and 1.2.2, but we’ll only update them for essential, critical fixes. To fully take advantage of SmugMug’s new features (like our 7-layers-deep folder structure), you’ll need to update your apps to API 2.0.

We’ll keep you updated on when 2.0 is out of beta, as well as a timeline for phasing out and shutting down APIs 1.3.0 and 1.2.2. We’ll be sure the timeline gives you plenty of time for you to migrate your apps.

I’m not a geek. Why should I care?

Even if you’re not a developer, APIs are great for you. They’re what bring great third-party programs like Star Explorer, Smugglr, and tons of others to the SmugMug table! With the new version, you can expect to see updates to existing apps that you use, and brand-new apps that work with today’s SmugMug and all its great features.

I AM a geek. How do I get started?

We can’t wait to see what you build, so here’s what you need to do next:

  • New API users: Just fill out this form to tell us about yourself and read over our Terms of Service. You’ll then be able to start working with the API.

Questions? Find us over at api@smugmug.com and in the API forum at Digital Grin. Since it’s in beta, we’d love to hear your feedback and suggestions on version 2.0.

Thanks so much to all of our developers for being such an important part of our SmugMug team!

 

SmugMug’s Completely Revamped App for iPhone and iPad

October 21, 2014 74 comments

Today we’re announcing the latest SmugMug for iOS App, the app that gives you easy photo uploading to your SmugMug galleries from your iPhone or iPad.  Finally, you (and your fans) have the power to view all your galleries and archive your mobile photos in a place you know they’ll be safe.

The app helps bridge the gap between the photo galleries on your camera and on your computer, so you have access to both when you’re away. Here’s how it works.

All Your Beautiful Photos in Your Pocket

The free, completely redesigned SmugMug for iOS app lets you take all your galleries with you, anywhere. You can:

  • Browse all your own SmugMug folders and galleries (including private and unlisted ones)
  • Upload photos to your SmugMug galleries
  • Save galleries for offline viewing
  • Mark galleries as favorites for easy, instant access
  • Save and share photos and videos via SMS, email, Twitter, and Facebook
  • Follow other SmugMug users and browse their public galleries, too

Grab it now for free from the App Store. You’ll find additional info on our help pages, here.

Perfect for Friends, Family, and Your Fans

With this app, everyone in your circle wins, too. Since you don’t need a SmugMug account to use it, the app is perfect for your mom, dad, in-laws, best friend, or even for your growing fan base.

Have them grab the app for free and add your SmugMug nickname. They can then browse and see what’s new in your galleries, and add their favorite galleries to the app’s home screen for one-tap viewing.

The SmugMug iOS App + You

Here are a few examples of how this app fits into your life:

  • Go ahead and snap all the photos you want at your sister’s wedding. Open the app, queue up the uploads, and send her the link before they’ve even cut the cake.
  • When you’re out taking pictures and the editor of a local travel magazine asks about your camera. You whip out your phone, show her your portfolio of iconic city landmarks and you walk away with a promise for publication.
  • You’re on a flight out of LA and just struck up a great conversation with the guy in the next seat. Oh, he’s never seen those Joshua trees you’re talking about? Enter: Offline galleries.
  • Use the Save feature to download your Leica photos to your phone, then post them to Instagram, Facebook, and all the places where you share. Your friends will think you’re a photographic wizard with that sweet, sweet bokeh. (Sorry, tiny mobile camera!)
  • Add your favorite SmugMug photographers to the app’s home screen, so you’ll always have fresh inspiration in the palm of your hand.

Try the app now and let us know in the comments how you (and your friends) are using it, and what you think.

PS. Last year we announced the SmugMug for Android App, which also lets you browse, upload, and share your SmugMug photos. So if you’re a part of the Android clan, be sure to check it out.

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Link roundup:

New: Customize Your Right-Click Protection Message

August 12, 2014 18 comments

… and use your powers for good, not evil.

A quick update this morning for pros who use right-click protection to stop thieves from grabbing your pics: we’ve added the ability to customize the message that displays when viewers right click your protected photos.

This is something that you could do using CSS customization in Old SmugMug, but we think it’s such an important piece of building a great experience on your site, we wanted to make it drop-dead simple for you to do this in the new, beautiful SmugMug.

Get It Set Up

 

 

Visit your Account Settings and look under your Privacy tab. Scroll down a bit and you’ll see a brand new “Right-Click Message” field. Fill that out, save your changes, and test right-clicking on photos in your protected galleries to see how it looks. Here’s more help.

Tip: We recommend being firm but friendly. If you have prints for sale, ask them to look for the Buy button to grab one of your photos in a legit way.

A Word About Image Theft

As always, we want to share some helpful info about image protection and what to expect. After all, if you’re paying us for a pro-level account, you should get the best bang for your buck!

We hear a lot from ambitious pros who rely on tools like Right-Click Protection way more heavily than they probably should. Why’s this bad? Right-Click Protection is just a deterrent, and if someone really wants to download a free copy of your image, there are several things they’ll try. For example, they can snap a screen grab, so be sure to use the full suite of image protection tools if you’re really worried about this. Here’s a quick review of your options:

  • Right-Click Protection. Displays a popup window when any part of the gallery is clicked. Fabulous when coupled with a warm, friendly message encouraging fans to buy.
  • Display Size. Limits the size of the images viewers can see. Great for foiling screen grabbers.
  • Watermarking. Logo or text placed over your display copies. Add your URL, enable sharing, and you’ve got yourself a ton of free advertising for your biz. The best bit? Your prints still print clean.

We hope this helps those of you who are new to SmugMug, are new to photography, or who just haven’t fiddled with your site lately and are looking to brush up on the basics.

And as always, be sure to let us know if you have questions, problems, or just need some advice getting your site working the way you want. We’re here. 

Link roundup: 

Release Notes: Customize the Buy Button, Stronger Search Box, and more

June 27, 2014 74 comments

We’ve just introduced a few more really great improvements we think you’ll love. More control over your gallery’s Buy buttons, the ability to easily archive and browse your mobile memories, and a super sweet search update for event shooters.

1) Customize Your Buy Button

One of your favorite topics of feedback is about the button that your fans click to make a purchase. To help draw more eyeballs to it, we changed the button text to read “Buy Photos” instead of just “Buy.”

Additionally, you can tweak the skin, style, and size of the button.

To do this, go to any gallery on your site, click Customize > Customize Site, click the Gallery Styles settings, then look for the Buy Button options. You can specify your button’s settings in the Thumbnail, Collage Landscape, and Collage Portrait styles.

2) Easy Mobile Uploads

We recently made it easier to upload your mobile photos to your SmugMug galleries, but we took this one step further by cleaning up the uploader when you’re on your phone. Now you’ll see an easy-to-spot upload button when you’re logged in to your account. Tap that and we’ll let you select as many photos as you wish from your image library.

3) Get Map Happy

We’ve upped the number of available pins on your map from 200 to 1000. Get snapping! You can read more about SmugMug maps and they work right here.

4) Stronger Search Options

We’ve added more functionality to your Search content block so that you can choose to direct your fans’ searches  to your keywords page, not your search page. This helps them stay focused on what they were looking for. You can also optionally inject your own search term to be added to anything your fans enter in the box, like the race name.

For example: If you force “tough mudder” as a search term, their search for a bib number “100” will search for “100 + tough mudder,” and not pull up other photos around your site with just the keyword “100.”

Take a look at these recent additions by opening up your Search content block settings and viewing the Basic and Advanced tabs. And as always, here’s how search works on SmugMug, and you can get more detailed help about keywords from our help pages.

Enjoy!

Release Notes: Duplicate Orders, New Getting Started Video, Bulk Add to Cart, and more

June 19, 2014 7 comments

Hey, Smuggers! It’s been a little while since we’ve had a Release Notes post, but we’ve been heads-down and hard at work. Here are some of the most recent things we’ve pushed live. Chances are, many of you have already have noticed a few of these around your site.

New: Duplicate Your Own Orders

Due to popular demand, you can now re-order any previous print order you’ve placed at SmugMug. To do this, simply look for your order confirmation email and visit your order page, then find the link at the top:

Clicking that link will drop the same items from that order into your shopping cart — no need to re-crop or tweak your color correction settings. If you already had other items in your cart, you’ll see those there and can check out in one fell swoop.

New: Getting Started Video

We’ve been busy creating great new help content to get you up and running ASAP, so if you haven’t already seen it (and need it), watch our brand-new video that gets you going in just over two minutes.

You may have seen it during your 14-day trial, but if not, find the video under the help menu in the top right corner of your logged-in SmugMug header.

Improvements: Bulk Add to Cart

When you click Buy > Photos From This Gallery, you’ll see a shiny new screen that matches the rest of SmugMug’s new design. We’ve cleaned up the whole screen and fixed a lot of old code under the hood so it’s now smoother, faster, and easier to buy lots of photos in one go.

And everything else:

  • We’ve added new “helpies” that pop up and guide those of you trying out the new SmugMug. They’ll guide you through a few key features and get you started, so don’t be shy.
  • Moving photos around in your site-wide Organizer is now warp-speed fast. Given that you can just click and drag photos to move them around your site, now there’s zero excuse for being disorganized!
  • The info bar in your lightbox view has been cleaned up even more so it looks good and stays out of your way… until you mouse around in there and bring it up.
  • We’ll now display a banner at the top of your gallery if you’ve set Hide Owner, much like we already do for unlisted and passworded galleries.

Enjoy, and as always: Let us know what you think!

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