SmugMug Pros in the UK and beyond, we’ve just added three new gorgeous products to your Loxley catalog! We’re so excited to finally deliver some of the newer creations from one of the most highly regarded print labs in the world, and a new way to sell them to your clients.
1) Acrylic Gallery
The Acrylic Galleries feature your print mounted behind crystal clear acrylic for a razor sharp, stunning effect.
2) Single and Dual Colour Desk Frames
Perfectly portable for your home or office, this modern alternative to the traditional desk frame gives you a dark or light option to complement any decor. Additionally, your image stays durable with a protective satin heat seal.
3) Print Wraps
Loxley Colour’s Print Wraps stand proud of the wall with a uniquely padded, tactile surface that is so much more interesting than the standard print and frame. It’s lightweight and laminated for durability so you can invite your clients to touch and feel the difference.
NEW! Price and Sell Packages Through Loxley Colour
Lots of SmugMug Pros wanted to sell Packages through Loxley Colour, and now you can. Packages let you set a single price on a collection of different print products, making it easier for clients to check out. Take a look at the complete Packages help page for more info, to see the customers’ experience, and to get started.
NEW! Invoices for VAT Registered Pros
We’ve made a few changes to the way you’ll deal with VAT if you’re a VAT registered pro. We’ll begin sending you and your clients invoices, so keep an eye out for those and be sure that your account information is present and correct. We’ve sent emails about this to all pros in the EU with more details, so please refer to that if you have specific questions about collecting VAT on your SmugMug pro sales.
Will these new print products take extra time to manufacture/process?
Acrylic Prints, Print Wraps and Desk Frames take an additional 3-4 business days for manufacture and processing, so please be sure to build in enough leeway if you or your clients need their prints by a specific date. Also, don’t forget to consider shipping times, too.
How do I set my pricing again? And what are the details on getting paid the money I earn?
Remember: With a Portfolio or a Business account, you can easily set a markup over our base print prices and keep 85% of the sale. We provide step-by-step instructions on how to manage your Pricelists, as well as everything you need to do to get your profits paid to you.
I’m in the USA. Can’t you add more products from your other labs?
We’d love to! We’re always looking to update the catalog of products we offer from our labs and we’ll update this space whenever we do. Stay tuned!
Any tips for me as a pro who wants to offer these new products?
If you’re new to selling or just need some fresh ideas, here are a few of our suggestions for adding these new prints to your lineup:
- Desk frames. You may be low on wall space, but we’re pretty sure you’ve got a desk. Because of their compact size, Desk Frames are a perfect way to brighten up even the tightest corners of any room.
- Print Wraps. These are so unique, it’s a no-brainer opportunity to offer your customers a fun, new way to display their memories. Despite their light weight, Print Wraps are ready-to-hang without a frame so we recommend that you keep your final (pro) price consistent with other finished prints of this size.
- Acrylic Gallery These gorgeous prints turn your photos into something truly show-worthy! They’re perfect for getting a completely upscale look for your walls. Again, if you already sell finished and framed prints to your clients, we recommend you price your Acrylic Gallery prints consistently with those.
We hope you love the new offerings through Loxley and will share your experiences with us, too. As always, talk to our Support Heroes if you ever have any questions about buying, selling or anything you can do on SmugMug.
The next episode in the SmugMug Films series focuses on sports photographer and photography education giant, Scott Kelby. Subscribe to the channel now to watch and see future installments as soon as we set them free.
Photographer, teacher, business owner, father: it’s impossible to define Scott Kelby as just one thing—or any combination of titles. His love for photography and bringing the best out of other photographers through teaching goes beyond labels. Between videos, tutorials, shooting, and spending valuable time with his family, he still found time for us to ask him how he does it, and where he started.
What did you do before you became a photographer?
I was a full-time graphic designer. My wife and I had a small design firm that specialized in creating ads and collateral material for ad agencies that were too small to have their own in-house art departments.
If you could give yourself advice when you were just starting out in photography, what would it be?
Don’t worry so much about the gear.
And what’s the best piece of advice you’ve ever received?
To listen to the advice of people you trust.
What skills did photography teach you that you’ve successfully applied to other areas of your life?
Be flexible and go with the flow. On a shoot, no matter how precisely you’ve planned things out, things don’t always go as planned, and it’s the exact same thing in business. Being able to change gears and go with the flow to create a successful outcome is something I definitely learned from photography.
Any favorite tools and tricks of the trade?
This year I’ve switched from Nikon to Canon, and I’m really enjoying it an awful lot. I’m a sports shooter, and the Canon EOS 1Dx was just born for sports. I’m honestly surprised I made the switch, but it feels like Canon made that 1Dx just for me.
My favorite lenses are their 70-200mm f/2.8 and their 300mm and 400mm f/2.8. I love my ThinkTank Photo camera bags, and I can’t live without my 15″ MacBook Pro, and my iPad air.
Lightroom has made my post-processing life so much easier, and of course Photoshop is a miracle of modern technology that I can’t live without.
My love affair with lighting continues; most of my gear is Elincrhom, but I’ve been trying out some Profoto stuff that is really cool, and I’m kind of a gear hound so I’m always trying out something new. I know, I know, it’s not about the gear, but it sure is fun to play with.
What was the “aha!” moment that led to you building the Kelby Media education empire?
I think it was realizing that there was no one centralized place for learning about Photoshop all year long. There was a book here, or a website there, but there was no real recognized resource that had it all, and had it in one place. So we set out to do that. It took years of hard work and worry, but eventually things started to fall into place for that dream to become a reality.
What was your biggest challenge to turning the Kelby Media idea into reality?
It was definitely funding. We started with $750. Not $750,000. $750. We were living paycheck to paycheck pretty much.
How much are you still involved with the day-to-day running of the Kelby empire, since it is so large and you’re just one man?
I am 100%, all day, every day, involved in it. Luckily, I have a lot of help (including two full-time assistants), and I’m surrounded by a lot of really great, really motivated, and very talented people. My wife Kalebra handles the business side of things, so I can concentrate on the education side, which makes things a lot easier for me. I still have to get involved in everything from marketing to product development, but thankfully she takes care of everything from HR to accounting to customer service and all the stuff I am so incredibly bad at—and she’s great at—so it works really well.
With so many projects, what’s your key to prioritizing?
Sometimes it gets a bit overwhelming and my wife knows exactly that “look” I get when that happens, and she will literally sit me down with a piece of paper and say, “OK, list everything you have to do ….” And then she’ll tell me exactly which order to do what, and ya know what? She’s always right. She’s kind of my secret weapon. Heck, she’s our company’s secret weapon.
Walk us through a typical day for you.
It usually starts with either meetings or a video shoot. I wind up shooting a lot of videos—everything from reviews to features to business proposals via video to online classes, promos, you name it. Some days that’s all I do all day long. But more often than not, my days are filled with meetings, just like today was, but at 4:00 p.m. I leave because we’re taping an online class on location.
There are also days where we have shoots planned to support my live tour, or a book project, or for marketing, or for one of the 100 things they tell me they need images for. Last week I did location shoots, stills, and video, all day Monday and Tuesday, and then Wednesday I’m back in the office for meetings, and then we broadcast a live show every Wednesday. It’s really never the same routine every day, but two constants are meetings and videos—and hopefully a shoot thrown in there.
We’re astounded by all the things you’ve done and how upbeat and positive you always are. Where do you get all that energy?
I’m a really happy person in general, always have been. I’ve led a very blessed life with an amazing wife, two wonderful children, a job I absolutely love, and I’m surrounded by some of the coolest people I’ve ever met who are pretty positive people themselves, because we’re REALLY careful to hire only the very best—from talent to passion to character. When you’re surrounded by that every day, it’s hard not to be psyched and even harder to wipe the smile off your face.
What do you believe has been key to your successful marketing strategy?
I believe the most important thing we do is let our passion for what we do flow over onto our customers. We love teaching. Our customers can see it in us. They can feel it. They know we’re trying to do something really great for them. They know we’re creating the type of education we want ourselves, and I think they know we use it ourselves—we use our own product. They know we’re for real.
We never set out for that to be our marketing strategy, but it became it because we lived it, and it turned our customers into a giant force of evangelists. We feel very blessed indeed that it happened. I wish I could take credit for it somehow, but it just happened.
You’ve also taken an extremely social approach to your work. Have you gotten new ideas from all this interaction with the photographic community, or have there been any surprises as a result of this ongoing interaction?
I think one of the greatest things that social media has brought to me, besides being able to reach out to an audience, is hearing what they want next. Hearing directly, and unsolicited, exactly where they’re struggling: what they need help with, why they’re stuck, and so on helps me plan what we need to deliver next educationally. And not only what’s next, but how they want it delivered.
This goes beyond social media—it’s why I still teach 24 or so live seminars each year—you have to get there and talk to people one on one to find out where their pulse is really at, what is turning them on, and what they’ve either already conquered or which mountain they need to climb next. Standing in front of 500 photographers and seeing their facial expressions in real time as you teach live on stage is priceless. Nothing replaces that instant, genuine feedback.
If there were similar open collaboration between competitors in today’s photography industry, what cool products/services would you like to see come about that would be impossible without such collaboration between competitors?
I would love to see what a partnership between a big camera company and Apple would bring. I think you see what happens when someone outside photography “rethinks” building a camera. The first thing I think you’d see? The end of f-stops.
You still find time to shoot, too. How? And what’s your favorite thing to shoot when you do?
I really have to make time to shoot. Right now, my favorite thing to shoot is NFL football, and luckily that’s mostly on Sundays and only for around four months. I shoot for a sports news wire service and cover all the home games of the Tampa Bay Buccaneers, and when they’re on the road, I often wind up shooting with the Atlanta Falcons or Tennessee Titans if I can. I love shooting most sports, everything from motorsports to NBA to major league baseball to NHL hockey.
Kalebra also has a very busy career, so how do you balance having a family and both being so busy?
Luckily, it’s one of the biggest advantages of running your own business. Because of that, my wife and I are able to juggle our schedule to be at every one of the kid’s events at school, including their sporting events and parent–teacher conferences. I’m at every daddy-and-daughter dance, and I clear my schedule for anything that conflicts because our kids, and our time together, is so important to us. We drive and pick up the kids every day from schools; we plan lots of fun, family vacations all year long, and we have well-worn annual passes to Disney World (our favorite quick family getaway).
This all leads to a lot of tricky travel schedules and a lot of red-eye flights so I can be home with the family. If I’m shooting an NFL game on the road, it’s not unusual for me to take an early flight, shoot the 1:00 p.m. game, and then fly home right after the game so I’m home that night with the kids. It’s not exactly “relaxing,” but it’s worth it!
What other things do you do for fun?
I love to travel. The whole family loves it (we started the kids traveling early), so we love to see the world. We also have family travel traditions, like going to Maine each summer to the same little cottages, and our holiday weekend trips to Disney. Those mean a lot to us.
Are you reading anything interesting these days?
Just finishing up a great book on social media by Gary Vanderchuck called Jab, Jab, Jab, Right Hook. Really great stuff.
Who are your heroes?
My dad is definitely one. He was truly a prince of a man, and an amazing father with a twinkle in his eye like Santa. I have photography heroes like Joe McNally, and my wife would have to certainly be one of my heroes because of the amazing mother she is to our children, while juggling a bunch of plates in the air.
Could you describe a specific event or moment that stands out to you from your career?
I’ve been a football fan for as long as I can remember, and I will never forget walking out of the tunnel at Soldier Field in Chicago before kickoff the day I was shooting my first NFL game. It was a pretty overwhelming thing emotionally as it had been a dream of mine for many years.
Another was when the back door of the small transport plane I was in opened after landing on the deck of a U.S. naval carrier and an FA-18 Hornet taxied right past us just a few feet away. When I stepped onto that deck, it was overwhelming in an entirely different way, but it was a very powerful moment.
Another moment just happened when my son was competing in a nationwide crew-rowing event. For the first time ever he was rowing a single (his own one-man sculling boat rather than an 8-man or 4-man boat), and I was up on a large bridge over the river, not far from the end of the race course. I was shooting with a 400mm lens, and I spotted him and started firing. I was trying to track him as he rowed, and at one point he was just in front of the bridge and I was cheering him on, yelling encouragement down to him, with tears literally streaming down my face, just like they are right now as I write this.
I shot a lot of pro sports but nothing ever hit me like that did. I was literally bursting with pride. Those shots—those really mattered.
If you’re a portrait or wedding photographer bound for WPPI next weekend in Las Vegas, please come see us! SmugMug will be hitting the expo floor from Monday, March 3rd through Wednesday, March 5th, so stop by, say hello and ask us your burning questions. Let’s connect!
We’ll have two great ways for you to win great stuff next week:
1) Photo Critique with David Beckstead
2) Snap a Smuggy Selfie
Snap a fun self portrait with one of our SmugMug Booth Babes (or just with the SmugMug logo), tag it and share to win part of $2400+ worth of prizes. Winners announced each day of the WPPI expo. Details here.
We’ve lined up an impressive list of totally free seminars and SmugMug demos led by pro photographers (who also happen to be SmugMug friends) ready to impart their knowledge of marketing, business and the craft with you. You’ll also get the chance to talk with some of SmugMug’s Product Managers, Engineers and Design teams, so bring your feedback, suggestions and a winning smile.
Find a complete list of times, dates and topics right here on the handy reference page we’ve built for you here. Bookmark it, love it, keep it close at hand.
See you soon, wedding pros!
Hey there, Portfolio and Business photographers: We’ve heard that a lot of you didn’t know that you could make money selling digital files on SmugMug. And maybe there are those of you who did know, but still weren’t sure about how to get going.
Your photo clients may not always be looking for just traditional paper prints. So we’re here to show you that with just a few extra clicks, you can start selling digital photos and videos in addition to your usual physical print items.
Our latest pro article spotlights this commercial conundrum. We discuss why digital sales are essential to most any photographers’ businesses… and how you can get set up so that you’re not leaving money on the table.
Today we proudly release the third episode of SmugMug Films featuring YouTube superstar and extreme sports videographer Devin Graham. Watch it now and subscribe to see future installments as soon as they’re live.
Devin Graham has always loved adventure. From traveling with his father to snowboarding with his friends, he’s enjoyed experiencing all life has to offer. Even after two severe injuries, Devin didn’t lose his love for extreme sports; instead, he decided to keep experiencing them–only now from behind the lens, sharing through YouTube the unique, wild, and extreme adventures he discovers all over the world.
How did you get started in film?
I started making videos when I was a little kid. My dad had this huge camera that used VHS tapes that I would borrow, and he was always hesitant about letting me take it because it was the only one we had. I would break them from time to time, but it allowed me learn.
I used Legos to make little stop-motion movies essentially–I hit record really fast and took a picture of a couple things, then I’d stop tape, move the pieces, and take a couple more shots. I’d also make music videos with my siblings.
Once I got to Boy Scouts, I was able to get the cinematography merit badge. We learned how to edit on a turntable, which was very slow editing. Later I volunteered at a cable access studio. After that, my senior high school project required us to make a creative video, so I made a snowboarding video with my friends, and that’s where I learned linear editing, how it’s done today.
If you were filming snowboarding in high school, your interest in extreme and unique adventures must have started early!
Definitely. I got a lot of that from my dad, who was a big outdoors person. He loved camping. He loved hiking. And I’ve always loved extreme sports, especially snowboarding, which I did constantly. I’d go out with all my friends and film us all snowboarding together. Then I’d come home to edit on the computer, so I taught myself how to edit digitally that way–back when computers were really slow and it’d take weeks to put together a 30-second clip.
With your love of extreme sports, do you participate in any of the adventures you film today?
When I was filming my snowboarding videos, I actually broke my back and then my leg, and I was told I would never be able to do that kind of stuff again. But I loved it, and I was able to figure out how to stay involved through filming. I pretty much stay behind the camera now. Occasionally I’ll participate in something that won’t hurt my back. Generally, I come up with ideas and then let my friends, who are the professionals, handle the action so I don’t chance popping my back out of place.
Goodness! May we ask how you injured yourself?
I broke my back and leg in two different trips, a year apart. My back injury happened during a snowboarding jump on a tabletop I was trying to clear. It was 70- or 80-feet long, and I didn’t go fast enough. I spun and landed from high up–it would be like falling from a couple stories and landing on flat ground. My vertebrae squished in an L2 compression fracture.
My leg broke during snowboard camp. I was on a trampoline of all things, and I landed on a spring. It popped the bone out of my leg. They had to stick a rod down my leg, and I had to go through surgery, but it never stopped me. When I recovered, I went right back into filming extreme sports.
Wow. Seeing your behind-the-scenes videos you’d never know. You’re running and jumping along with these folks!
Yeah, my original goal was to tell feature film stories for Hollywood on the big screen. Then I made the decision to create wedding videos on the side to help with finances. When I started studying other wedding videos, I realized they all used static shots. I wanted my wedding videos to look like something out of a movie. And with movies, the camera is always moving.
I heard about Steadicams and things that allowed you to get those moving shots. After lots of research, I bought a GlideCam and started using it on everything I did, including the fun things I did with my friends. That led to using the GlideCam for the extreme sports videos, which require me to always keep moving!
You make it sound simple, going from weddings to extreme sports, but it sounds like quite a transition!
It definitely was a transition. I was filming weddings on the side while I was going to college for film. While I was working on my studies, I discovered the power of social media and YouTube. I was able to transition at the right time and find my niche with extreme sports, which people would share. Then companies around the world started asking to hire me to do bigger and better projects for television. YouTube opened the door to all these opportunities, and it’s been great ever since.
How do you handle lighting while you’re doing all this running around?
For me, there’s no science behind it. I just film what I feel looks good. Since we’re a one- or two-man team at most, we don’t have time to light things. That’s one of the reasons I shoot outside: you don’t need a whole crew to light things. But we do time all our shoots around the sunlight, filming during the golden hour when the sunlight’s looking its best.
With such a small team, do you use additional cameras, or are you just running around everywhere to get all those angles?
We’re literally just getting every shot we can think of, running from one thing to the next. Especially when we have only an hour of sunrise or sunset. In addition to the GlideCam shots, we’re also using GoPros now since the quality has gotten so amazing. With those we use a GoScope, which is basically a pole we can hook the GoPro on to. We’re all about making people feel like they’re part of the action, and the GoScope allows us to put the viewer in the position of the athlete.
Any other essential gear?
We use two cameras as our main cameras: a Canon 5D MkIII and a Canon EOS-1D C. Ninety-five percent of our shots are with those and 5% are from the GoPro cameras. For lenses, the majority of our shots are done with the Canon 16-35/f2.8 L series. The rest of the time we use a Canon 70-200/f2.8. With the 16-35, we can be everywhere. We’re always choosing epic or amazing locations, and the wide-angle shots make the viewer feel as if they’re there.
We’re curious about your settings since you’re moving around so much. Do you shoot any of this manually?
We’re working on new videos once a week, which doesn’t allow a lot of time to edit, so we try to do everything in camera. Generally we’re shooting everything at 2.8 with ISO around 100 and shutter speed around 4000. We also use a B+W polarizer, which makes the skies super blue and the greens super vibrant as well.
As far as focus goes, we do everything manually. When shooting video, you can’t do automatic focus because the focus will be pulled all over the place. So we set the focus and then try to keep our subjects the same distance from us. If we move in close, we just change the focus.
What are vital things you look for when framing a shot?
I try to have movement in the foreground as well as in the background because it gives the shot more life. If nothing is going on in the background, I’ll have someone run by or shoot a water gun so it feels like there’s as much action going on as possible. Then I’ll look for good lighting that makes the person or location pop the best.
How do you maintain your framing so well while you’re running along with the action?
Years of practice! When I started I wasn’t very good with the GlideCam, but now that I’ve done it so much I don’t have to look at the camera anymore. I can instead look where I’m going and get a good sense of what I’m filming.
What do you feel is important for telling a great story in film?
I always try to create mystery in the first 15 seconds of any video I do. This involves close-ups so we don’t reveal exactly what the viewer is going to see. For example, in the rope-swing video, you see someone walking in a close shot, then you see them setting up something, and it makes you wonder what they’re doing. Then, at that point, it’s all about making the viewer feel like they’re a part of the action and showing them something they’ve never seen before.
I feel so many people are stuck in their office space looking out the window, and they want to experience life, so we try to give people experiences they potentially would never have.
Could you walk us through your editing process after a shoot?
We’ll spend a day shooting and then it usually takes a week to edit the video with music and sound. The music I use is stuff my friends compose. And our sound design is done by a guy in England. It’s really just straight-up editing.
We always have an idea of how we want a video to play out, but once we start editing we get a better scope for it. We lay out everything on a timeline and go through every shot one by one–it’s a discovery process all over again. Then we’ll spend a couple of days fine-tuning and putting sound in.
Often we’re editing on the plane when we’re coming back from a shoot. The world is my office.
That sounds like it can be tiring. How do you keep going?
It is definitely tiring, which is why we’re super selective about our projects. We don’t do anything that we’re not going to be passionate about. And that’s the only reason we can do what we’re doing–when we travel it’s almost a vacation because we love it so much. We’re hanging out and making a video with friends, and we’re just having fun. We get to see the world doing that.
Any advice you’d give to someone who’s looking to get started with filmmaking?
Go out and constantly shoot and constantly learn. A lot of people wait to get accepted on projects, so they never end up shooting. But what I discovered is by doing a video once a week, we’re constantly growing as filmmakers. It’s okay to fail as a filmmaker. Make a lot of mistakes and learn from them. And content is more important than any gear you can or cannot afford.
What do you love most about what you do?
It gives me amazing opportunities to work with amazing people. I get e-mail from people around the world thanking me because it’s given them a reason to go outside and do things they’re passionate about. I once got a letter from someone who said they were going to commit suicide but then remembered my videos; he said the videos gave him a reason to be alive because these were all things he’d be missing out on. For me, more than anything, the reason I do what I do is it gives me an opportunity to give back to the world and show how amazing life really is.
Find Devin online:
In the spirit of Valentine’s Day, we’ve curated a list of beautiful, functional SmugMug websites that caught our eye since we introduced the all-new look and feel. If you’ve recently joined SmugMug, perhaps these examples will spark some creativity in your next round of customization? (It sure did for us!)
So without further ado, here are 9 great sites we found and why they made our hearts skip a few beats.
Why we love it: Shooting Stars did a great job creating an airy, bright, simple canvas that shows off their photos. Their homepage provides everything you need: a simple slideshow, a clear welcome message, an easy way to contact them, a text navigation bar and three different services where the visitors can click to learn more. It’s navigation heaven! Best of all, they’ve included direct email and phone info in their footer, so it’s accessible from every page you’re viewing.
Sharon Lee Studio
Why we love it: In addition to Sharon Lee’s work being beautiful in and of itself, we love that she used SmugMug to house a business that wasn’t rooted in photography. Both Sharon’s artwork and wallpaper business websites are clean, simple and show off the fine patterns in her work. They also provide you with a personal background and a list of locations where you can see her work for yourself.
Why we love it: From the second you land on Nkosi Hamilton’s portfolio site you notice the photography. With the dark sidebar and understated logo, you can easily click your way around but the photos always come first. This is uncomplicated at its finest, demonstrating how a clean and neutral website sets the stage for photos that pop!
Why we love it: While Chronicles Photography’s homepage is simplicity at its best, we were particularly drawn to Dawn’s completely custom “Me & My Style” page. Her use of creative and fun photos paired with vital booking information clearly give her business an edge and a delightfully personal touch. Great job!
Lukasz M. Czajkowski
Why we love it: Lukasz Czajkowski had us at “food.” Really, do you need anything more than delicious, juicy photos covering nearly every inch of your homepage? Maybe not, but Lukasz knew how to get us hooked and his website did this right from the start.
Why we love it: When you travel as much as Milan Brown of Collecting Visas, your #1 goal is to leave a tempting photo-trail of the highlights of your trip. That’s why we love this SUPER simple portfolio site, an impressive stream of locations in beautifully balanced layout. It’s pure and uncluttered so the story shines through.
Todd Kawasaki Photography
Why we love it: Hawaiian fine art photographer Todd Kawasaki really knows how to highlight what he does best: that is, show the world how beautiful his photos look in print. We absolutely loved the custom graphics he created just for that homepage slideshow and you feel relaxed and warm looking at the soft background pic. If that wasn’t already enough, we’ve scarcely ever seen another site with a “Products” page as nice as his, which we think is essential for landing the sale.
Lost On Mars Photography
Why we love it: Aside from the intriguing name, we loved how Lost On Mars used a little customization-fu to create floating, rounded thumbnails that make their colorful images look like they’re literally leaping off the screen. It’s photos, photos, photos and a neatly organized way of showing them off.
Why we love it: Photographs and growing families were made to go together, so it was a no-brainer for us to fall in love with the Gilmore Gang family website. What a fantastic example of a family archive, organized by year! We also liked the simple navigation bar that separates out the family’s most popular photos, undoubtedly what grandma and faraway families want to see first.
So what about you? We hope that these inspired you to think about all the different ways you can customize your own SmugMug site.
Our Show Us Your SmugMug contest may be over but our virtual door is always open for anyone who wants to show off and share a link. Tell us in the comments below!
Stories are breaking on sites like Fstoppers and Brandsmash about private Boudoir photos that appeared on a creepy voyeur forum. It’s hard to imagine a more humiliating nightmare for a photographer or their clients.
Photos came from several sites, including SmugMug, and we paid extreme attention over the last two days to how it happened. We tried to take some comfort in observing that in every instance, it came down to passwords that were guessable in just a few tries.
The question for us was what could we do that we weren’t already? Over the past year, we’ve done considerable work around this problem, but yesterday we decided to expose some of the alerts our systems generate to our customers.
When our systems see several password attempts on a gallery or folder, they now send an email to the owner of the SmugMug site. It identifies the gallery, gives the first few digits of each password attempt with asterisks for the rest (bou***), and adds info like time of day and geographic location the request may be coming from.
Today our Support Heroes are receiving thank-yous from people whose family members couldn’t get in because they left the caps lock key on or forgot some aspect of the password “it’s a cap O (oh), not a 0 (zero)”.
And we read two help tickets from photographers who discovered that their boudoir galleries had password guessers. Fortunately, they had long passwords that were too hard to guess, but they are still making changes like removing the word Boudoir from the title, and making the gallery Unlisted so only people who obtain the link can know of its existence.
One of the security upgrades that came with New SmugMug is we don’t store passwords in a form that could leak in any way, including a systems breach, a bug, or a disgruntled employee. We use an industrial grade, Cryptographic hash function.
The breaking stories are about Boudoir photos, but we host incredibly sensitive photos (all cloud services do) of unannounced products and even, we remember, photos of an upcoming TIME Person of the Year.
1. Set a good gallery password before uploading photos!
2. Set galleries and folders to Unlisted. Unlisted means means no one can see them unless they have somehow been given a link. They cannot guess the link because it has a random string added to its URL. The combination of strong password + Unlisted is extremely secure.
You can learn more about how to protect your SmugMug galleries here.
We hope this helps, and thanks for being part of the SmugMug family!
Chris & Don MacAskill
Today we’re joyously announcing the second installment of SmugMug Films with a spotlight on heart-racing aviation photographer Jessica Ambats. Watch it now and subscribe to get first access to future episodes.
A love of flying led Jessica Ambats to an editorial job with an aviation magazine, Pilot Getaways. The publication required air-to-air shoots, and after tagging along a few times, she was hooked. Jessica learned how to direct her own air-to-air shoots and eventually became a pilot herself, sharing her love of the sky and everything that flies through it with fellow aviators and friends. She also works as editor of Plane & Pilot magazine.
Starting with air-to-air photography seems like a big leap to take.
I’ve always been fascinated by photography for as long as I can remember, but I never had any formal training. My first official introduction to aviation photography was through the International Society for Aviation Photography. They have a meeting every year, and I was able to attend one. I’d always been interested in photography and aviation, but it hadn’t really occurred to me to put the two together. Listening to speakers at the meeting was an eye-opener for me. I then worked at Pilot Getaways magazine, where I got to join their shoots and learn the ropes that way. I’ve also been fortunate to have a great mentor, photographer Russell Munson, who has encouraged me every step of the way.
Has your process changed much since then?
Over the years I’ve refined how I do things. I’ve learned how to be more directive, because you need to constantly give the pilots positioning instructions. And I’ve gotten a lot pickier about everything: the timing of the shoot, the background, and so on. Whereas in the very beginning, I was just excited to go up in an airplane and take pictures, and I didn’t focus on the small—but important—details.
Has your own training as a pilot helped improve your ability to direct in-flight composition?
Being a pilot and taking a formation-flying course helps because it gives me a firsthand understanding of the flight dynamics. This is useful when positioning my subject planes. Also, when planning the shoot, it gives greater understanding of the logistics, such as airspace restrictions, appropriate altitudes, and ATC [air-traffic control] coordination.
How do you position the subject planes?
I talk to them directly over the radio, or I relay my instructions through my pilot via the intercom. My positioning instructions are measured in feet, such as “ten feet higher” or “twenty feet back.” Sometimes I’ll also use hand signals, but in general I prefer to keep my hands steady on the camera.
You’re telling pilots to fly ten feet one way or another, which is probably very tough to do.
A movement of ten feet exactly is really hard to judge. So what I’ll do is give the first command: ten feet higher. And then I’ll watch what they do. Whatever they do, I make a mental note of what they are using as ten feet. Then I calibrate based on that.
The pilots I work with are highly experienced in formation flying, so they’re used to small adjustments. They can focus on a particular part of the photoship (the plane I shoot from) and then move their line of sight relative to that.
Air-to-air photography is a team effort and the pilots make all the difference in a safe and successful shoot.
How close do the planes fly?
Distances range from around 20 to 150 feet. I’ll move the subject planes farther out or closer in depending on the composition I’m trying to create.
You’ve got all this coordination between pilots, planes, and air-traffic control. Do you also have to coordinate with the Federal Aviation Administration?
No. And depending on the airspace, we may not even need to talk to ATC. There’s no special clearance required for a photo flight. You fly within the same regulations as a standard flight.
In congested areas with controlled airspace, like Las Vegas, we coordinate in advance with ATC. We’ll also give a head’s up to local helicopter companies as well as law enforcement. They’ve gotten calls saying, “Hey, two planes are chasing each other over the Strip.” We want to do as much advance coordination as possible before shooting in a high-visibility area.
Could you walk us through your typical shoot process?
I’ll first pick a location. For the SmugMug shoot in the SmugMug Film video, it was the Bay Area. Then, I’ll plan a flight route. In the Bay Area, you can make a nice loop over Alcatraz Island, the San Francisco skyline, and the Golden Gate Bridge.
Next is the hardest part of everything: scheduling a date that works for everyone. Coordinating multiple pilots, airplanes, and the weather is not easy!
Once a date is set, I’ll calculate the exact timing for everything. I’ll look up sunset times and work backward from there: What time do we want to be over the bridge? What time do we need to depart our airport to be there? What time do we need to arrive at the airport to brief and set up cameras?
As the shoot gets closer, I’ll start checking the weather forecast constantly. The day prior to the morning of, we’ll make a final go/no-go decision. If the weather looks iffy or bad, we’ll postpone it. If it looks good, that’s a go, and we’ll all meet for a pilot brief.
During the brief, we’ll cover the specifics of the flight, including takeoff/landing procedures, frequencies, altitudes, airspeeds, photo maneuvers, and emergency procedures. I’ll discuss the shots I’d like to get and review my positioning terminology.
On the ramp, we’ll configure the photoship. My pilot will remove the doors, and I’ll set up my gear. I’ll put my harness on, and we’ll launch.
In the footage you had a spare camera in your lap. You don’t try to change lenses once you’re up in the air, right?
No, that would be a bad idea. You don’t want anything loose. I would not want to drop a lens for sure! And there’s so much airflow that it can’t be good for the camera sensor. I’ll take two cameras, with two different lenses.
On photo flights, do you use any cameras besides your Canon DSLRs?
In addition to my beloved GoPros (which I mount in various spots on each airplane), I’ve been wearing Google Glass while on photo flights. I record video and take photos with Glass, but I would like to find a way to do live hangouts during photo flights so others can join in on the experience!
Do you have any tips or tricks for how you maintain your focus in such a chaotic, loud environment?
My mental focus, or the camera focus?
Mental focus comes instinctively. It’s a very intense environment. Everything happens quickly, so there’s a lot going on. You’re sitting in an open door, which can be pretty uncomfortable, cold, noisy, and bumpy.
For example, I did a shoot over the Hollywood sign with three jets that was very challenging. We flew orbits in front of the sign, and I only had a small amount of time during each orbit to get the shot. In that time I had to position three airplanes relative to each other, and then line them up with the sign, too. I have to be entirely focused on what I’m doing during the flight or I will miss the shot.
With the camera itself, I try to be really, really steady holding it. I stay out of the airstream and focus on the subject. I also use image-stabilized lenses, like Canon’s 24-105 and 70-200.
The flights are pretty intense. I’m usually completely exhausted afterward. Mentally and physically exhausted.
Are there any flights that are particularly memorable for you?
One that comes to mind was over New York City, where I’m from. It was a complicated shoot of four privately owned Citation jets and a P-51 Mustang warbird from WWII. So we had six airplanes, including the photoship I was in, flying down the Hudson, circling over the Statue of Liberty and other landmarks. As a kid growing up in Manhattan, I always looked up at airplanes as they were flying and never imagined that I’d be in one taking photos.
You mentioned that you prefer sunset flights to sunrise. Any reason why?
I’m not a morning person! And sunrise shoots in general are harder on everyone. I want to be shooting over the location at the very first light, so that means getting up way before sunrise to meet, brief, get the airplanes ready, set up my gear, take off, and fly to the location. And then the sun comes up. It can be a little brutal when I have a sunrise photo flight the morning after a sunset shoot.
But the main reason I like sunset better is that, as I usually launch an hour before sunset, the light just keeps getting better and better. You’re working into the good light. Everything gets more tuned. But at sunrise, the very start of the shoot is the best light, and it just gets worse from there. I always feel like I run out of good light really quickly in the mornings.
That said, the air is usually so calm in the mornings, and you have a great feeling that you’ve got the whole sky to yourself. It’s always worth the effort.
Do you have a favorite aircraft to shoot?
I like them all! I do. It was a real treat when I shot the Blue Angels from one of their F-18 fighter jets, but I love shooting everything from a little Piper Cub, which is a two-seat light aircraft, to a larger business jet. They all have different challenges.
On one of my Blue Angels shoots, I was in their two-seat F-18 for formation aerobatics. Their routines are intense with strong, sustained G-forces. It can be physically hard to hold the camera up while pulling Gs. I learned pretty quickly to position my camera before each maneuver started. It’s also challenging to shoot through a canopy, which may have scratches, reflections, and glare.
Any advice for those who might want to pursue a similar path?
Safety, safety, safety. Make sure you’re with experienced formation pilots; otherwise, don’t do it. It’s not the kind of shooting I would encourage anyone to just wake up one day and go do. Spend time in aviation environments first. A good place to start is at an airshow where you’ll have lots of great ground-to-air photo ops and you’ll meet other aviation photographers.
What do you love most about what you do?
I love to be in the air! There’s a great saying: “To most people, the sky is the limit. To those that love aviation, the sky is home.”
Find Jessica online:
Photo credit: David Farr