A huge, heartfelt thank you to all of you passionate readers out there who’ve shared your thoughts about the new SmugMug. Whether you’re Tweeting, Facebooking, Dgrinning, emailing or posting comments in our blog, we really do read every single response (even if we can’t always reply personally to every one). Change inspires great feeling in all of us, and it’s been a wild ride seeing just how the new features and tools have affected so many of you.
Since launch day we’ve been hard at work helping you get settled, cataloging your feedback, tweaking and polishing and making things that much better for you to use. So here’s the first batch of updates that gives you a closer look at some of the things we’ve shipped in the last week.
Gallery Comments are back!
When we launched, your gallery comments didn’t migrate with your photos, but we didn’t just chuck them into the trash. Now when you drop in a comments content block, click the wrench in the corner, choose a source and pull in all your previous comments from, say, your legacy guestbook gallery:
Show Off to embed slideshows
You’ve asked for an easy way to embed your photos into external sites, so we brought the Show Off feature into the new SmugMug. When you’re logged in as owner, you’ll see the “Show Off” option in the lightbox view, from the social menu. You can customize a beautiful slideshow of virtually any size to embed in webpages:
Events & Favorites
We’ve gotten a lot of feedback about this feature in the last week, so thank you to everyone who helped us track down and iron out the bumps. We have:
- … fixed issues your clients sometimes had saving and removing Favorites.
- … made it so that Event slideshows play perfectly again.
- … fixed an obscure bug so that all top-level folders display reliably in the Events gallery picker.
- Slicker, smoother video playback.
- “Auto” streams a juicy 640×480 and up.
- Are you in the EU? You’ll feel at home with our new, rule-abiding cookie consent bar.
- Presented a cleaner, new crop page on preview mode and unveiled sites.
- Upped the maximum number of Multiple Photos to 48.
Misc bug fixes
- Site Meta Title and Description SEO tools use YOUR text (not ours, unless you leave these blank).
- Tidied up the logged-out view of comments box.
- Passwords stick to your galleries, even if you move them into Public folders.
- Fixed navigation into Categories on legacy Sharegroups.
- You can set pricing on galleries before you’ve even filled them with photos.
- Gallery descriptions are visible to anyone with permissions to view your gallery.
- You can sort your Collected images in the Organizer.
Enjoy! As always, please don’t be shy about sharing what you love, what you don’t, and what you think doesn’t look quite right.
The SmugMug Family
In the week since the new SmugMug was born, we’ve been blown away by some of the gorgeous websites that we’ve seen from you!
But we’ve been also hearing from folks who miss the old legacy look, and want a newer version of it instead of a completely different website. No problemo, amigo! Here’s how to do it in just a few steps.
1. Use the SmugMug design
Let’s say, for example, you miss our basic legacy SmugMug layout and our basic Theme:
After you’ve migrated your photos, you’ll see all available designs for your account level. If you’re already using something else, simply click Customize > Choose a New Site Design from the top of your page.
Choose the first design, called “SmugMug.”
2. Post your profile
Click the wrench on the top box to open up your profile settings. Fill that in with a little blurb about yourself and what you do. If you wish, invite people to leave a comment or to email you!
Tip: If you’ve already filled in your Profile, you can toggle it to automatically display the content you have there.
3. Display your galleries
If you want your homepage to display your top-level Folders and galleries, you can leave the default boxes alone. Otherwise, click the wrench in the corner to edit what shows up. From the Basic tab, choose specific folders and galleries via the “Select From” dropdown in the settings box.
For the legacy look, you’ll want to change the thumbnail Photo Size to “Small,” and keep the 1:1 ratio.
Then click the Display tab. Tweak the spacing between your tiles, and change the Info Style to “Under.”
To get the classic single column look, click the Layout tab of your customization menu, and change “Stretchy” to “Fixed.” You can specify the width here, but the default is 960 pixels.
From there, you’re all set! You’ve got the classic profile + gallery content all ready and waiting for your fans to see.
Of course, you can always tweak the settings more on any of the content on the page, or add more boxes to your heart’s content. That’s the beauty of the new SmugMug!
Links to stuff you’ll love:
If you’ve been with SmugMug for a while, you’ve probably earned a badge trying to create non-gallery pages using Advanced Customization. Anyone with a website needs to create pages that don’t necessarily have lots of photos on them: About Me, your mission statement, your pricing, etc.
Before, you had to copy and paste complicated code to hide parts of your gallery page, then hand-type in HTML to get what you wanted.
With the new SmugMug it’s as easy as drag, drop and go. Here’s how to do it in 3 simple steps.
PS. Creating Pages is a customization feature available on Power, Portfolio and Business accounts. If you’re a Basic user, you can customize your homepage using any of the Themes and content blocks we provide, but you may not find all the options listed below.
Step 1: Create your new page
First, create the page you want. If you want to create an About Me page, for example, start by hitting the Organize > Create > Page button in your header.
Give it a name, keywords, settings, whatever you wish. Hit the Done button in the top left of your window to save.
Tip: Your new page will appear at the bottom of your folder tree list when you open up your site Organizer. You can drag it into any other place (like into a Folder) if you want it elsewhere.
Step 2: Customize it
Find the page that you just made. You can do this by typing in the URL for it, or you can click the link from the preview window in your site Organizer.
Once you’re at your new page, open up customization from the header: Customize > Customize Site. To confirm that you’ll be applying changes to just the one page (and not your whole site), look for the following folder list at the top right:
Personalize the page however you wish. You can change the Theme if you want a different color scheme on this page versus any other part of your site.
Don’t forget to browse through the many different content boxes from the “Content” tab and drag the ones you like into the middle, the side, the bottom, wherever you want onto your page.
Tip: A light green box will appear in any spot that can accept a block. If you miss, we’ll show you a dotted outline mapping out where valid areas lie on the page. Experiment and have fun!
Step 3: Link it
Remember that you get an instant, live preview of everything you’re doing, but to clear the windows away just click the Preview button, and “Done” when you’re finished.
Copy the URL for the gallery from the top of your browser page, and click to highlight the top-level, “Entire Site,” option from the top right.
If the site design you’ve chosen comes with a menu bar, click the little wrench to open the edit box.
Tip: If your design doesn’t include a menu bar, Power, Portfolio and Business users can add one by dragging and dropping in the “Menu” content block from the Content > Navigation section.
Click the little + sign to add a link to the menu.
Fill in the copy you want, and past in the URL for the new page you just created. Click Done.
That’s it! Your new page is happy, gorgeous and accessible to all.
Give it a try and let us know what you think. And we want to see what kinds of amazing pages you’re designing, so don’t be afraid to show us what you’re building.
Since our launch we’ve gotten a ton of feedback… and even more tickets, requests and emails than we ever imagined! Our amazing Support Heroes have been feverishly busy, so if you have a basic question and would rather not wait, please join us online.
Getting Started: 7 New Live Webinars
Excited? Nervous? Can’t find the right button to get what you want?
We’re here to help with questions like:
“How long can we keep using the Legacy web site before we are forced to go to this new version?”
“My site was customized and I love it now. Can I move everything ? What about my guest book – will that move?”
Tune in for a one-hour introduction to the new options and tools on your SmugMug website. We’ll touch on migrating, choosing and editing designs, how to customize and how to use the new site organizer.
***UPDATE*** Our first 1-hour webinar is now on our video channel, so you can skip right ahead and watch it now.
But if you still have questions that weren’t answered, pick a time that works for you and register below:
**Another update! New Webinars for Brand-New SmugMuggers**
Did you just sign up for a SmugMug account and want to get your website going right away? Join us for our next Getting Started webinars:
SmugMug Basics Fri, Aug 2, 2013 11:00 AM PT (2:00 PM ET) SmugMug Basics Fri, Aug 2, 2013 5:30 PM PT (8:30 PM ET) SmugMug Basics Mon Aug 5, 2013 1:00 PM – 2 PM PDT (4:00 PM – 5 PM PM EDT) SmugMug Basics Mon Aug 5, 2013 5:00 PM – 6 PM PDT (8:00 PM – 9:00 PM EDT)
See you online, and thanks to everyone so far for your support and feedback!
One of the most popular requests we’ve heard from our customers was :
“Why can’t I customize my system pages?”
With the latest updates at SmugMug, Power, Portfolio and Business users can customize certain pages that were untouchable before.
What you can change?
First, be sure that you’ve migrated your site to the new SmugMug (which may take a while because of the number of people who have done this in the last 24 hours), then replace the “XXXXX” in the following links with your SmugMug nickname.
They’re not listed in your Site Organizer since they can’t actually be moved around, but we’ll include them in your owner-only navigation, soon.
What: The error page that shows when people try to visit a page on your site that doesn’t exist.
See it: http://XXXXX.smugmug.com/404
Tip: Your fans may be frustrated trying to find something specific on your site when they get this page. Don’t be afraid to drag and drop in a text box and type up something friendly that invites them to contact you.
What: Timeline view, which lets you (or viewers) search for photos shot within a specific date range.
See it: http://XXXXX.smugmug.com/date
What: Your keyword cloud, which shows you all the keywords you’ve entered into your site, and how many photos are found under each.
See it: http://XXXXX.smugmug.com/keyword
Tip: Keyword clouds are also available as a content block, found under the “Discovery” section of your site customization. It could look great on your Browse page, which is included by default of many of our design layouts.
What: The page your fans and clients see every time you share a gallery protected with a viewing password.
Tip: Drop in a title and/or text box inviting them to email you if they can’t remember the right password.
What: Your public photos and videos that other people have voted “Thumbs up” (now called “Like”) and commented on the most.
See it: http://XXXXX.smugmug.com/popular
What: A clean, simple, but extremely useful search field where anyone can type in a search term. Good for finding photos, galleries and videos.
See it: http://XXXXX.smugmug.com/search
Tip: A search box is also available for dropping into any page on your site as a content block. Find it under the Discovery section in your site customization.
What: A page that lists all the folders (categories) on your site. When you’re logged in, your unlisted and private folders will show up here, too.
See it: http://XXXXX.smugmug.com/browse
Tip: This page comes already linked from our default design layouts, and is a great place to drop in additional content boxes like the keyword cloud, the map, and the timeline search.
What you can’t change
There’s some core content on a few pages that you can’t change, for obvious reasons (like the password fields on the password page). But you’ll know that these can’t be touched when you mouse over them in customization mode and you’ll see a little lock icon in the corner.
How to do it
We’ll admit that this feature hasn’t yet got all the spit-and-polish that we want, but we hope to fix this with along with other stuff that will get ironed out over the coming weeks. Now let’s get started!
1) Type in the URL to visit each page, as per the full list above. Just be sure to use your SmugMug nickname in the domain instead of the “XXXXX.”
2) Click Customize > Customize Site from the top of your page. We’ll open up the new Customization Mode with lots of content to pick and choose from. Click to expand each section and drag and drop the boxes into any area that highlights green on the page.
3) Once the boxes are on your page, mouse over them and click the little wrench icon in the top corner. You can can configure and change virtually any setting to perfect the content, as needed.
4) Save your changes when you’re done. Remember that while you are still in preview mode, you can publish your changes and you’ll be the only one who sees it until you officially, permanently “Unveil” your website.
Link them up
From here, you’ll probably want to add a link to these pages from your website’s menu bar so your visitors can use them (with the exception of the 404 and password pages, which will automatically be displayed to viewers at the proper time).
To do this, simply open your Site Customization mode again and click the wrench icon on your menu content block. Add a new link by hitting the “+” sign and select “Page I Choose.” From there you can browse your site and select any of the system pages you’ve just customized. We’ve pre-loaded a few of the ones listed above for easy access.
Have fun! As always, let us know if you have questions, problems or creative customization ideas that you’re willing to share.
Friends, photographers, cameramen, have we got news for you.
This morning, we pushed the button on one of the most exciting things we’ve ever built: a whole new SmugMug. We’ve dreamed about bringing you this kind of incredibly beautiful, powerful photo experience from day one and we hope that no matter what you do and who you are, you’ll love it, too.
The Biggest Launch Since 2002
We razed the walls, stripped the wiring and built a better, stronger SmugMug from the ground up. It looks better, works better and (if we did things right) it’s more intuitive and easy to use.
You’ll notice a brand-new look and feel that showcases your photos more beautifully than ever before.
We’ll notice that it’s easier to bring you lots of new features in the coming years.
Best of all, it’s all ready and waiting for you. All you have to do is try it.
Compare with the old SmugMug:
How do I use the new SmugMug? Will I lose all my stuff?
No! Unlike many other services, we’re not forcing you to ditch your existing site. You’ll have your very own secret preview mode that contains all your galleries, so that you can personalize it and get familiar with the new features. While it sounds scary, migration simply copies your website contents into a virtual sandbox that only you can see. When you’re ready, YOU unveil your changes and make it public.
In short, there are now 3 possible states of SmugMug: Non-migrated SmugMug accounts (legacy), accounts in private preview (migrated), and the new SmugMug.
- Simply log in and go here: http://www.smugmug.com/migration
We’ll ask if you’d like us to migrate your photos, memories and videos to the new SmugMug. While you experiment with the new features, your fans and clients will still see your old website, like always.
What content migrates? Your photo and video files as well as all the data associated with each: stuff like captions, keywords, geotagging, etc. If you’re a Portfolio or Business account holder, your pricing, marketing tools and pro sales will work normally during migration as well as when you’re in the new SmugMug. (No profits left behind!)
What won’t migrate? Unfortunately, advanced customizations made in the old system aren’t compatible with the new system. This was a very hard decision because we know many of you put a lot of blood, sweat and tears into customizing your sites. However, it’s so much easier to customize your site and the designs are so much more compelling, we hope you’ll forgive us.
Before I migrate, what can I expect?
Here are a few special things to consider as you’re working in preview mode:
- Migrating and unveiling is a one-way street. Once you unveil your changes you can’t go back to the old SmugMug.
- Changing gallery settings or rearranging photos will take effect on both your new and old site.
- Your visitors won’t see any rearrangements of your folders and galleries while you remain in preview mode.
- If you create new galleries in preview mode, they will be visible on your current SmugMug site in a new category called ‘Smug Preview’.
- When you unveil your new SmugMug site, the organization and customization you’ve created in preview mode will overwrite the old site settings.
Once my photos are migrated, what can I expect?
Once your photos are migrated, you’ll be able to choose from – and edit! – our 20+ beautiful layouts (“Designs”) that look stunning right out of the box. If that’s not enough, edit, create and switch between “Themes” (which are like our old Themes, but way more powerful), and drag in some of the many content blocks that make your site completely unique.
There’s so much to do and we want you to dig in yourself, so instead of overwhelming you with tips, here are our Top 3 Things We Think You Should Know:
1. You’ll always work in private. SmugMug now lets you personalize your site without your fans and clients seeing all those awkward in-between stages. And you can safely save your progress, sleep on it, and pick up right where you left off. You can also build multiple looks (holiday templates, anyone?) and swap between them with one click.
3. You get a hub. As a SmugMugger, you deserve certain privileges, like being able to see all your stuff and keep it organized. You’ve told us this was a major pain point in the old SmugMug, so we sweated bullets in order to get this part right. The brand-new Site Organizer is THE place for you to upload, drag to arrange, create galleries, folders and pages (up to 7 layers deep), bulk tweak and delete, change settings and so much more… from a familiar folder tree that you already know.
Over the next few weeks we’ll be showing you tips, examples and everything you need to get the most out of your new site. So if you’re feeling lost or need a little inspiration for creating a new look for your website, keep your eyes right here on our blog.
Which features are available on Basic accounts?
While customization was a big chunk of the improvements we made, it’s not everything. We’ve redone our homepage and info pages so you can see exactly what features are available at every account level.
Everyone gets the powerful, drag and drop Site Organizer. Everyone can apply an array of beautiful Themes and content blocks to their site, with three important differences:
- Basic users may use and swap between our many Themes, but won’t be able to edit or create them.
- Basic users can customize content and layout for their homepages only.
- Content blocks related to more complex customization and commerce features are not included on Basic accounts.
And great news: We’ve gone ahead and added video uploads to Basic accounts. Enjoy!
When can I start? And what’s next?
The great news: You can start right now.
Again, simply log in and go here: http://www.smugmug.com/migration
We’re not about to drop you into the pool without a little help. We’ve squished our brains together and updated our help pages to include a variety of new articles, as well as some “what’s new” content that compares old features with how things work now.
Important! Our fabulous Support Heroes are always available to lend a hand, but due to the sudden wave of ecstatic SmugMug tinkerers over the next few days (like you!), please check the help pages first and allow the Heroes a little extra time to respond to your tickets.
And as always, we’ll be sharing lots of helpful posts about building a brand-new website, tips for getting it done fast and insight into some of the things we think you’ll love most about the new SmugMug.
Questions? Stuck on a particularly tough nugget? Send us an email, comment, passenger pigeon or smoke signal so that we can best help you get the site of your dreams. We want to hear what you love, what stings, and what you think of our baby.
The Comprehensive List
Here’s the full list of things that we’ve improved or built for you in this release. In addition to the below, we’ve done a ton of work behind-the-scenes making SmugMug work faster, more reliably, and easier for us to deliver brand-new features in the coming months.
Things that we improved:
- Homepage design
- Folder page layout (previously Category/Subcategory pages)
- Gallery layout (all gallery styles)
- Lightbox view
- Video player
- Package image selection
- Gallery Settings
- Sharegroup pages
- Event pages
- Photo and gallery picker
- Complete customization overhaul, including Site Designs
- Site-wide drag and drop Organizer
- Folders can go 5 levels deep, allowing for 7 total layers
- Gallery-level comments now optional
- Thumbs up/down replaced by Like
- Can now create Pages
- New Gallery Styles
- Folder-level security and privacy settings
- Mobile site now mimics regular site, including customization
- New privacy level (owner-only “Private”)
- Expanded search structure
In seven days, on Tuesday, July 30th at 10:30 a.m. PDT, we’re unveiling the new SmugMug. We will be streaming our announcement live and direct from our headquarters in Mountain View, California.
Join us for a 30-minute webcast with our CEO and Chief Geek, Don MacAskill. See the new look, catch a live demo, and be a part of the biggest launch since SmugMug started in 2002.
We’re so grateful you found us. Thank you for entrusting us through the years with your priceless photos. We consider you part of our family and can’t wait to show you what we’ve been working on. We think you’re gonna love it.
Live streaming begins at 10:30 AM PDT
We’ve been working our fingertips raw here at SmugMug HQ, feverishly building new things and sharpening the tools you use every day. Here’s what we released:
- The Big News this month was the launch of the best Android browsing app that you already knew: SmugFolio. It got a new name, new look, and the first of many new improvements. Thanks to everyone who left feedback about this app already, and we’ll continue to keep our ears perked for what you love (and what you don’t!)
- We also fixed a few important bits behind-the-scenes. You probably haven’t noticed anything amiss, which we love ‘cuz it means we did it right. As a result, SmugMug should be faster and even more stable than ever before.
That’s it from us this month. As always, thanks to all of our hard-working, passionate fans who tell us every single day how much we mean to them… and how we can be better.
‘Til next time,
The SmugMug Family
PS. Remember, you can always see the latest product updates from the Hot Topics link at right.
For last few years, SmugFolio was the best Android app on the market for SmugMug users to upload, manage and browse SmugMug on the go. People loved it. And so did we.
In fact, that app was so great we just had to buy it. So we did.
Wait, What? Can You Do That?
After talking with the app’s developer, we knew that we’d hit a gold mine of Androidical genius – Brian did such a great job designing, building and maintaining this app we knew he bleeds green just like us. And he’s been a long-time SmugMug customer, to boot. So we asked if he’d come join the cadre as one of our official Android engineers. We couldn’t be happier to have him on our team!
The New (Free!) SmugMug for Android App
Today the SmugFolio App gets a new name (SmugMug for Android) and a snazzy new icon that you’ll know and recognize in the Google Play store. It’s also free. But more than just a simple rebrand, we (and Brian) have made a few improvements to make your experience even better than before.
- You can now browse other SmugMug user accounts without needing to log into the app. This is a great way to give friends and family a way to browse your public galleries on their phones and tablets.
- The app has been made more secure by switching to OAuth for the login. You’ll need to login once you’ve updated to the new app. After you log in, your photos will still be available in the app. No need to re-download them all.
- To make the app more secure and to prepare for some exciting future enhancements, the updated app now requires you to be on Android 3.0 (Honeycomb) or above. If you’re using Android 2.x or earlier, you can can still use SmugFolio, but you won’t be updated to the new app. This wasn’t an easy decision, but it is necessary to move the app forward.
And in case you’re new to the app, here’s a complete list of features:
- Upload unlimited photos and videos into unlimited gorgeous galleries.
- Quick and easy access to your photos – even when you’re offline.
- Upload photos and videos on-the-go, or automatically upload as you shoot.
- Browse and search through galleries on SmugMug (ideal for friends, fans and family)
- Full screen slideshows across all galleries or within a single gallery
- Browse photos from favorite users without needing a SmugMug account
- Multi select to move, collect, delete, and share multiple photos at a time
- Auto download galleries when you’re on wifi
- Auto upload photos and videos from any location to any album
- Bulk upload multiple photos and videos at a time
- Upload with GPS location
- Display photo geolocation on Google map
- View detailed photo information
- View comments on photos and albums
- Delete photos and galleries
- Filter photos by keywords
- Assign photo ratings and filter by photo rating
- Create new galleries, edit gallery title and public setting
- Set photos as wallpaper
- Play videos
- Share URLs or photos with other Android applications
- Automatic short URL generation using SmugMug
- View photo or gallery on SmugMug
- Export photos and galleries to local device gallery
- Choice of browsing by category or by gallery
- Change download location to external SD card (or any folder you choose)
- Read only mode can prevent destructive actions like delete
Got questions? Our amazing Support Heroes have put together a quick FAQ on using the original SmugFolio app, and we’ll keep it updated.
Since the original creator is a driving force on our team, we’ll continue to improve SmugMug for Android even more in the coming months. So let us know what you think and what features you’d like the most.