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New Video Tutorials to Help You Get the Most Out of SmugMug

October 9, 2014 2 comments

Did you know SmugMug has a huge library of totally free tutorial videos available 24/7, 365 days of the year? It’s true. We’ve stashed all our webinar archives, tutorial videos, and great playlists on YouTube, the most popular video community on the web, so you can sit back and become a Master SmugMugger in no time.

Even better – we’re always adding new tutorials based on your requests. Today we feature eight brand-new videos, each of them under four minutes so you can get informed and get back to taking great pictures.

And because we’re rolling into the season of giving, remember that we’ve recently released a  “How to Buy Prints and Downloads” video ( a short version and a full-length version), perfect for any SmugMuggers looking to help their friends, their mom, or their clients place orders without a hitch.

You can view the complete list of videos on our up-to-the-minute help page, or from our YouTube main page.

If you don’t see a video that you can’t live without, just tell us via email or in the comments below. We’d love to hear from you!

Release Notes: New Slideshow Transitions, Password Reset Emails, and more

August 22, 2014 2 comments

Merry Friday, dear SmugMuggles! To send you off into a happy weekend, here’s an update on the things we’ve launched in the last few weeks.

In case you missed it, we announced the ability for Pros to customize their Right-Click Protection message in the new SmugMug, so if you have a Power, Portfolio, or Business account, don’t forget to check that out. We love that feature and all the opportunities it opens for pros.

Snazz Up Your Slideshows with 14 (!!) New Transitions

We brought you background slideshows a while back to rave reviews. But we only gave you two transitional options to pick from: “Fade” and “None.” Yawn.

Today, you’ve got 14 more:

  • Fade
  •  Zoom In
  •  Zoom Out
  •  Zoom In/Out
  •  Zoom Out/In
  •  Slide & Zoom
  •  Slide Down
  • Slide Up
  •  Slide Up/Down
  •  Slide Left
  •  Slide Right
  •  Slide Left/Right
  • Flip Down
  •  Flip Up
  • Flip Left
  •  Flip Right
  •  None

You’ll find these in both your background slideshow and in the Slideshow content block. If you or your viewers are using an older browser that doesn’t support some of these transitions, we’ll use the ever-dependable “Fade.”

Safer Password Resets for Safer… Resetting

If you ever need to reset your account login password, we now have a more secure method of resetting it. Click the “Forgot your password?” link on the login page and we’ll send you a link to create a new one

As always, ask our Support Heroes if you have any questions or hiccups.

Shortcuts and Bulk Improvements in Photo Tools

Who doesn’t love saving time? We added a few quick ways to edit your photos faster in the recently improved Photo Tools editor. Here they are:

  • Cmd+Opt+S / Ctrl+Alt+S = Save changes (shows in single editing and bulk editing mode)
  • Cmd+Opt+N / Ctrl+Alt+N = Save changes and move to the next image (shows only in single image editing)
  • Cmd+Opt+C / Ctrl+Alt+C = Cancel changes (text shows only in bulk editing mode, but shortcut is also available in single editing)

And you don’t have to memorize them, either: If you’ve made any changes to your images, we’ll display the shortcuts over the Save and Cancel buttons, so you don’t have to dive for your mouse. Unless you want to.

Tip: We’ve got keyboard shortcuts for browsing galleries and photos, too. See the full list here, along with a few other secret Smug features you may not have known you already have.

You may have noticed that we also merged the title, caption, and keywords tools into one mega-tool. There’s lots more prepending/appending options and helpful text prompts that will guide you through adding multiple entries.

Until next time! Have a great weekend and don’t forget to bring your camera with you. :)

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Link roundup:

Pros, Your Fans Are Gonna Love This

August 21, 2014 12 comments

While we’ve had tutorial videos and archived webinars forever, today we’re happy to show you the latest additions to our library: How to Buy Prints & Downloads.

Two New Videos for You to Share

Pros have often asked us for tools that will help sell more prints, gifts, and downloads, because occasionally your fans need a little extra push. So we’ve created a long-format tutorial (7:58) and a short-format tutorial (4:52) showing your fans how to add photos to the shopping cart, understand those framing and cropping options, and check out. Here’s the short version:

We hope that you’ll share these with your clients, or even embed them into your site so that they’re viewable at any time. Tip: Use Customize > Customize Site and drop a YouTube video Content Block onto the page. You can get the video link above.

Here’s to smoother sales at SmugMug!

P.S. Did you know that we have a 100% guarantee on all items ordered through your SmugMug galleries? If you or your customer are not happy for ANY reason, we’ll fix it or replace it for free. We mean it.

Links you’ll love:

New: Customize Your Right-Click Protection Message

August 12, 2014 18 comments

… and use your powers for good, not evil.

A quick update this morning for pros who use right-click protection to stop thieves from grabbing your pics: we’ve added the ability to customize the message that displays when viewers right click your protected photos.

This is something that you could do using CSS customization in Old SmugMug, but we think it’s such an important piece of building a great experience on your site, we wanted to make it drop-dead simple for you to do this in the new, beautiful SmugMug.

Get It Set Up

 

 

Visit your Account Settings and look under your Privacy tab. Scroll down a bit and you’ll see a brand new “Right-Click Message” field. Fill that out, save your changes, and test right-clicking on photos in your protected galleries to see how it looks. Here’s more help.

Tip: We recommend being firm but friendly. If you have prints for sale, ask them to look for the Buy button to grab one of your photos in a legit way.

A Word About Image Theft

As always, we want to share some helpful info about image protection and what to expect. After all, if you’re paying us for a pro-level account, you should get the best bang for your buck!

We hear a lot from ambitious pros who rely on tools like Right-Click Protection way more heavily than they probably should. Why’s this bad? Right-Click Protection is just a deterrent, and if someone really wants to download a free copy of your image, there are several things they’ll try. For example, they can snap a screen grab, so be sure to use the full suite of image protection tools if you’re really worried about this. Here’s a quick review of your options:

  • Right-Click Protection. Displays a popup window when any part of the gallery is clicked. Fabulous when coupled with a warm, friendly message encouraging fans to buy.
  • Display Size. Limits the size of the images viewers can see. Great for foiling screen grabbers.
  • Watermarking. Logo or text placed over your display copies. Add your URL, enable sharing, and you’ve got yourself a ton of free advertising for your biz. The best bit? Your prints still print clean.

We hope this helps those of you who are new to SmugMug, are new to photography, or who just haven’t fiddled with your site lately and are looking to brush up on the basics.

And as always, be sure to let us know if you have questions, problems, or just need some advice getting your site working the way you want. We’re here. 

Link roundup: 

Release Notes: Customize the Buy Button, Stronger Search Box, and more

June 27, 2014 74 comments

We’ve just introduced a few more really great improvements we think you’ll love. More control over your gallery’s Buy buttons, the ability to easily archive and browse your mobile memories, and a super sweet search update for event shooters.

1) Customize Your Buy Button

One of your favorite topics of feedback is about the button that your fans click to make a purchase. To help draw more eyeballs to it, we changed the button text to read “Buy Photos” instead of just “Buy.”

Additionally, you can tweak the skin, style, and size of the button.

To do this, go to any gallery on your site, click Customize > Customize Site, click the Gallery Styles settings, then look for the Buy Button options. You can specify your button’s settings in the Thumbnail, Collage Landscape, and Collage Portrait styles.

2) Easy Mobile Uploads

We recently made it easier to upload your mobile photos to your SmugMug galleries, but we took this one step further by cleaning up the uploader when you’re on your phone. Now you’ll see an easy-to-spot upload button when you’re logged in to your account. Tap that and we’ll let you select as many photos as you wish from your image library.

3) Get Map Happy

We’ve upped the number of available pins on your map from 200 to 1000. Get snapping! You can read more about SmugMug maps and they work right here.

4) Stronger Search Options

We’ve added more functionality to your Search content block so that you can choose to direct your fans’ searches  to your keywords page, not your search page. This helps them stay focused on what they were looking for. You can also optionally inject your own search term to be added to anything your fans enter in the box, like the race name.

For example: If you force “tough mudder” as a search term, their search for a bib number “100” will search for “100 + tough mudder,” and not pull up other photos around your site with just the keyword “100.”

Take a look at these recent additions by opening up your Search content block settings and viewing the Basic and Advanced tabs. And as always, here’s how search works on SmugMug, and you can get more detailed help about keywords from our help pages.

Enjoy!

Release Notes: Duplicate Orders, New Getting Started Video, Bulk Add to Cart, and more

June 19, 2014 7 comments

Hey, Smuggers! It’s been a little while since we’ve had a Release Notes post, but we’ve been heads-down and hard at work. Here are some of the most recent things we’ve pushed live. Chances are, many of you have already have noticed a few of these around your site.

New: Duplicate Your Own Orders

Due to popular demand, you can now re-order any previous print order you’ve placed at SmugMug. To do this, simply look for your order confirmation email and visit your order page, then find the link at the top:

Clicking that link will drop the same items from that order into your shopping cart — no need to re-crop or tweak your color correction settings. If you already had other items in your cart, you’ll see those there and can check out in one fell swoop.

New: Getting Started Video

We’ve been busy creating great new help content to get you up and running ASAP, so if you haven’t already seen it (and need it), watch our brand-new video that gets you going in just over two minutes.

You may have seen it during your 14-day trial, but if not, find the video under the help menu in the top right corner of your logged-in SmugMug header.

Improvements: Bulk Add to Cart

When you click Buy > Photos From This Gallery, you’ll see a shiny new screen that matches the rest of SmugMug’s new design. We’ve cleaned up the whole screen and fixed a lot of old code under the hood so it’s now smoother, faster, and easier to buy lots of photos in one go.

And everything else:

  • We’ve added new “helpies” that pop up and guide those of you trying out the new SmugMug. They’ll guide you through a few key features and get you started, so don’t be shy.
  • Moving photos around in your site-wide Organizer is now warp-speed fast. Given that you can just click and drag photos to move them around your site, now there’s zero excuse for being disorganized!
  • The info bar in your lightbox view has been cleaned up even more so it looks good and stays out of your way… until you mouse around in there and bring it up.
  • We’ll now display a banner at the top of your gallery if you’ve set Hide Owner, much like we already do for unlisted and passworded galleries.

Enjoy, and as always: Let us know what you think!

Photo Tip: 5 Reasons Why We Fell in Love with Lightroom

June 4, 2014 113 comments

It’s been a while since we’ve talked about our love for one of the best photo tools on the market, Lightroom. We’re going to share some of our favorite things about it that knocks our socks off and why we hope you’ll give it a try, too. Plus, if you’re just scared about diving into the Adobe pool, we’re giving away 4 (signed!) copies of Scott Kelby’s fantastic instructional book, The Adobe Photoshop Lightroom 5 Book for Digital Photographers, at the end of this post.

So keep reading to see how you can win yours!

Now, here are our top 5 reasons why Lightroom’s awesome.

1) Keywording Is a Breeze

Keywords are a small, but important part of getting your photos properly searchable. Whether you’ll be looking through your own galleries or hoping to cash in on sales sparked by Google, keywording is how you get there.

While SmugMug has great bulk keyword and caption tools, adding them during your Lightroom workflow is a step saver and has the added benefit of adding the keywords to the photo’s metadata.

You can enter keywords using the Library module, and even apply them to batches of photos all at once. The best part? Lightroom will automatically suggest keywords you’ve used before when you start typing.

And yes, these keywords and captions will transfer over to SmugMug when you publish.

2) No JPGs Required

Unless you’re new to SmugMug, you probably already know that we’ve got a free Publish to SmugMug plugin available in Lightroom. (You can download it here.)The fact that it doesn’t cost a cent is pretty great, but even better is that you can easily Publish your photos to new or existing galleries on your SmugMug account, all without needing to create — or store — a separate JPG file on your computer’s hard drive.

Try the easy, one-click syncing between your Lightroom catalog and your SmugMug folder structure. We’ll worry about your JPG storage so you don’t have to.

3) Everything’s Better in Bulk

The greatest power of Lightroom is how easily it lets you do sweeping changes to swaths of photos at once. Presets, flags, and anything you can think of — you can add them with just a few clicks and get your event photos out the door and into your clients’ inboxes in no time.

Check out this post that Adobe educator Matt Kloskowski did for us to help sift through your massive photo piles with ease.

4) Easy-to-Replace Proofs

Pro photographers, this one’s for you: When your client orders prints from your SmugMug galleries and you’ve set up Proof Delay, did you know that you can use Lightroom to quickly polish, edit, and republish only those photos back to your SmugMug galleries before sending the order to the lab?

We think this is the biggest lifesaver for any photographer who knows their clients will buy only a few photos out of thousands. Rather than editing every single photo from the shoot, simply upload your proofs and let them make their choice.

Tip: Take it a step further with Events & Favorites. Lightroom will sync their Favorites galleries and pull their choices back into your catalog, making it even easier for you to edit (and republish) just the ones they love best.

5) It’s Always Improving

Adobe’s always making their products more powerful and better for you, and we are, too. Both Lightroom and the SmugMug plugin check automatically for updates, and you’ll notice this when you open up the program and see that window.

What we’ve added recently: The ability to choose your gallery’s Featured Photo via the plugin, and the ability to create/edit/delete Quick Settings, Watermarks, and Printmarks. And lots more.

You can always check to see the updates we’ve made to the plugin on the dedicated page in our help pages.

The Book Giveaway

As promised, we’ve got 4 signed copies of Scott Kelby’s best-selling Lightroom 5 bible to give away, The Adobe Photoshop Lightroom 5 Book for Digital Photographers:

This comprehensive book covers everything from basic sliders to Scott’s own workflow, and is the #1 Lightroom book on the market (with good reason). So if you’re ready to get this into your hands and begin your journey to becoming a Lightroom wizard, simply leave a comment below and include these two responses:

1) What are the biggest stumbling blocks in your photo editing workflow?

2) A link to your SmugMug website (so we know how to reach you if you win)

We’ll choose 4 lucky random winners on Wednesday, June 11th, 2014, and announce them right here.

Stay tuned, good luck, and watch this space!

UPDATE 6/11/2014: Winners! We randomly picked 4 winners who commented here and here’s who we drew:

We’ll be in touch with you individually to deliver your books. Congrats!

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