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SmugMug’s Brand New Refer-a-Friend Program

April 21, 2014 Leave a comment

When we started SmugMug 12 years ago, it was a labor of love created between father and son and shared by word of mouth among family, friends, and neighbors. Through the years, photo lovers have touted SmugMug’s great features through conversation and email, creating a trail of beautiful websites that bridge one family to the next.

We knew it was time to make some big changes so we could better say “Thanks!” to all of you who’ve shared SmugMug with those you love.

“What’s the new Refer-a-Friend program?”

When you refer someone to SmugMug, you’ll earn 20% of their account value and your friend gets 20% off their first year. You’re basically splitting a 40% discount two ways. Just be sure they use your unique referral code at signup.

The referral credit you earn will automagically be applied towards your next SmugMug renewal, or credited towards your next Gift of SmugMug.

You can always see how much credit you’ve earned in your Account Settings, under the Stats tab.

“What does that  mean for me?”

Your friend must use your unique referral code for you to get credit. To find yours, log in and visit your Account Settings > Stats tab to see your personalized referral details, and your credit balance. Copy the link and pass that along to your friends, or you can just grab the code itself and ask them to paste that in when they sign up for their new account.

Math example: Say your friend signs up for a full SmugMug Business account, which is normally $300/year.

  • You’ll get 20% – or $60 – of that amount put on your account to apply towards your next renewal or your next Gift of SmugMug.
  • Your friend also gets $60 off their first year at SmugMug, dropping their signup cost to only $240.

“But I don’t have any pro photographer friends!”

SmugMug is not just for full-time photographers! Photos are a part of all of our lives, no matter what type of camera you have and how often you’re taking pictures. Whether you’re a wedding pro, a business owner, a family guy, a world traveler, a writer, a student or if you just love life in any way at all, you’d probably appreciate a safe, beautiful place to keep (and archive) your photos online.

We’ve shared some beautiful examples here.

Let’s not forget that everyone on SmugMug gets 24/7 white-glove support by our team of amazing Support Heroes (who are everyday people just like you), so there’s no excuse. And whether you’re Regular Joe or a Smokin’ Hot Pro, every print order that comes from our labs is covered by our 100% money-back guarantee.

Your life is worth sharing. Take pictures of it!

“How do I know how much credit I’ve earned?”

You can check to see your referral credit balance at any time in your Account Settings, then click on the Stats tab.

Check out the full Refer-a-Friend program terms and conditions, as well as our updated help page.

To everyone who’s referred people to our family and helped us grow: Thank you, from the bottom of our hearts. We literally could not have come this far without you!

You Can Win a Slice of the SmugLife

To celebrate today’s announcement, we’re giving our U.S. friends a chance to come on down and be a SmugMug VIP:

GRAND PRIZE. In December 2014, we’ll choose one lucky, random SmugMug referrer to come visit SmugMug HQ and get the full VIP treatment. (Max 100 entries per person.)

Monthly prizes. Every friend you refer to SmugMug enters you into a monthly drawing for a sexy, slow-mo capable GoPro Hero3+ Black Edition, or a $400 Amazon Gift Card. Drawings occur at the end of each month from May through November. (Max 10 entries per person.)

What does it mean to be “VIP?”

  • Airfare and 2 nights hotel accommodation in San Francisco, CA
  • A tour of our print-covered global headquarters in Mountain View, CA
  • Your favorite meal cooked by our in-house chef (touted as the best in Silicon Valley)
  • A chance to talk with the people who built the features you know and love
  • A full face-painting session where you’ll become the superhero of your dreams (like these)
  • Your portrait taken by our President and Co-founder, Baldy (and a big print to keep)
  • A helicopter tour and photowalk around San Francisco with Baldy & friends

Check out the official promotion rules for the full terms and details. We can’t wait to have you over!

* Unfortunately due to international contest rules, this contest is only open to U.S. residents.

Making Watermarks Easier Than Ever for Pros

April 3, 2014 9 comments

If you haven’t already heard, we recently released some new options to the way you apply watermarks to your images, but we’ve gone ahead and taken it one step further.

In the New SmugMug, you can now create, choose, edit and apply your custom watermarks all from a single location. Gone are the days of choosing your logo image from within a gallery, then tweaking it in your Account Settings.

Your New Home Base for Watermarks

You’ll still open your Account Settings to see your watermarks alongside your other pro branding tools. But now you’ll find a gorgeous, brand-new, edge-to-edge interface with a large sample photo in center, and all your watermarks in a column down the right-hand side:

Click any of your watermark previews to try it on for size. Or click the “+ Create” button at top to select a new graphic (that you’ve already designed and uploaded) for use as a fresh new watermark.

There’s even a handy button at the bottom to change the sample image to something brighter, darker, or vertical. This is a great way to get an idea of how the orientation or brightness of a photo will affect how your watermark looks.

 

And as always, you can hit the universal wrench or trash icons under each of your existing watermarks to edit and delete them, respectively.

Check out our updated help pages to get the complete details about watermarks and how they work. You’ll also notice that we’ve changed the way you edit Printmarks in exactly the same way, since Watermarks and Printmarks are very similar features.

Watermarks, in a nutshell

New to Watermarks? Here are a few important things to know:

  • New custom watermarks default to size Large and up. You can specify a different minimum size in the settings.
  • Watermarks are nondestructive, so your prints won’t include them.
  • Watermarks will need to be re-applied to your photos to display any changes you make.
  • You can have as many different watermarks on your site as you wish.
  • Watermarks are available on Portfolio and Business accounts only.

About SmugMug’s Printmarks

And if you’ve never used our Printmarks feature and are intrigued to try it, here’s a quick rundown of what they are:

  • Printmarks are like watermarks for the physical prints you sell.
  • Although we recommend you use large graphics to ensure your Printmarks print well, they are limited to covering a small fixed percentage of the print area.
  • Printmarks are great for applying your artist signature, a team logo, or a wedding date to your prints.
  • If you change your mind, Printmarks can be removed during Proof Delay.
  • The Printmarks feature is also available on Portfolio and Business accounts only.

So if you were looking for an excuse to freshen up your Watermarks and Printmarks, now’s the time! We hope that these changes make it more enjoyable and easier to manage the nuts and bolts of your photography business.

Let us know what you think! And, as always, stay tuned because there’s always more good stuff coming down the pipes from Smuggy HQ.

Links to great pro business tips we’ve shared:

 

Release Notes: Watermark Improvements, Gallery Privacy Tweaks and In-Line Info Editing

March 25, 2014 32 comments

Wondering what’s new at SmugMug? Here’s the latest on the most important and noticeable changes you’ll see around your site.

The Privacy Name Tweak

We’ve made a small change to the names of your various gallery privacy options. Instead of “Public,” “Unlisted,” and “Private,” you’ll now see the following, designed to remind you who gets to see your gallery at each setting:

  • Public
  • Unlisted (Anyone with the link)
  • Private (Only Me)

Remember: This doesn’t affect the functionality of these privacy settings, so there’s no action needed on your part. We just wanted each setting to be crystal clear to everyone in one glance.

Limit Watermarks to Larger Sizes

If you’ve ever wanted your big, beautiful photos watermarked but don’t want your gallery’s photo tiles showing it, this one’s for you! You’ll now find a new option in your custom watermarks manager that lets you set a minimum display size onto which they will be applied.

For example: Suppose your homepage displays your photos in grid format with “Medium” sized thumbnails. If you don’t want your custom watermarks showing on them, you can set the “Smallest Size” setting for your watermark for Large and up.  Clean thumbs, FTW!

Plus, the SmugMug default “Proof” watermark will now only apply to “Large” display sizes and up.

As always, changes you make to your custom watermarks don’t automatically show up across your site. So if you want to begin using this feature, be sure to re-apply watermarks to your photos in bulk. (Hint: Your site-wide organizer can help you with this.)

Add or Change Titles, Captions, and Keywords On the Fly

You can now quickly add or edit your photo details (title, caption, and keywords) in the new SmugMug while you’re browsing your galleries, all without opening a gallery menu or the site-wide organizer. Click on the little pencil icon that appears when you mouse over the area under your pics to open a quick editor. Then type in your text.

Find it here:

When clicked, you’ll see this:

This simple text editor will appear in galleries of SmugMug and Journal styles, as well as in any Lightbox in all gallery styles.

Hot tip: This also works on mobile, so you can tidy up your site without being tied to your desk.

Other fixes and improvements:

  • Maps  now allow you to use your mouse scroll to zoom in and out.
  • We’ve combined your photo map and your photo info (EXIF) panels for a single, clean info panel.
  • We’ve dramatically sped up the amount of time it takes for us to generate custom image sizes that you request.

That’s all for now. More soon!

Packages and 3 New Products to Buy and Sell from Loxley Colour

March 11, 2014 7 comments

SmugMug Pros in the UK and beyond, we’ve just added three new gorgeous products to your Loxley catalog! We’re so excited to finally deliver some of the newer creations from one of the most highly regarded print labs in the world, and a new way to sell them to your clients.

1) Acrylic Gallery

The Acrylic Galleries feature your print mounted behind crystal clear acrylic for a razor sharp, stunning effect.

2) Single and Dual Colour Desk Frames

Perfectly portable for your home or office, this modern alternative to the traditional desk frame gives you a dark or light option to complement any decor. Additionally, your image stays durable with a protective satin heat seal.

3) Print Wraps

Loxley Colour’s Print Wraps stand proud of the wall with a uniquely padded, tactile surface that is so much more interesting than the standard print and frame. It’s lightweight and laminated for durability so you can invite your clients to touch and feel the difference.

NEW! Price and Sell Packages Through Loxley Colour

Lots of SmugMug Pros wanted to sell Packages through Loxley Colour, and now you can. Packages let you set a single price on a collection of different print products, making it easier for clients to check out. Take a look at the complete Packages help page for more info, to see the customers’ experience, and to get started.

NEW! Invoices for VAT Registered Pros

We’ve made a few changes to the way you’ll deal with VAT if you’re a VAT registered pro. We’ll begin sending you and your clients invoices, so keep an eye out for those and be sure that your account information is present and correct. We’ve sent emails about this to all pros in the EU with more details, so please refer to that if you have specific questions about collecting VAT on your SmugMug pro sales.

Will these new print products take extra time to manufacture/process?

Acrylic Prints, Print Wraps and Desk Frames take an additional 3-4 business days for manufacture and processing, so please be sure to build in enough leeway if you or your clients need their prints by a specific date. Also, don’t forget to consider shipping times, too.

How do I set my pricing again? And what are the details on getting paid the money I earn?

Remember: With a Portfolio or a Business account, you can easily set a markup over our base print prices and keep 85% of the sale. We provide step-by-step instructions on how to manage your Pricelists, as well as everything you need to do to get your profits paid to you.

I’m in the USA. Can’t you add more products from your other labs?

We’d love to! We’re always looking to update the catalog of products we offer from our labs and we’ll update this space whenever we do. Stay tuned!

Any tips for me as a pro who wants to offer these new products?

If you’re new to selling or just need some fresh ideas, here are a few of our suggestions for adding these new prints to your lineup:

  • Desk frames. You may be low on wall space, but we’re pretty sure you’ve got a desk. Because of their compact size, Desk Frames are a perfect way to brighten up even the tightest corners of any room.
  • Print Wraps. These are so unique, it’s a no-brainer opportunity to offer your customers a fun, new way to display their memories. Despite their light weight, Print Wraps are ready-to-hang without a frame so we recommend that you keep your final (pro) price consistent with other finished prints of this size.
  • Acrylic Gallery These gorgeous prints turn your photos into something truly show-worthy! They’re perfect for getting a completely upscale look for your walls. Again, if you already sell finished and framed prints to your clients, we recommend you price your Acrylic Gallery prints consistently with those.

We hope you love the new offerings through Loxley and will share your experiences with us, too.  As always, talk to our Support Heroes if you ever have any questions about buying, selling or anything you can do on SmugMug.

New! Checkout with PayPal on Print Sales

January 13, 2014 43 comments

At SmugMug, we love helping ambitious photographers grow their businesses and make their hobbies into a successful way of life. From our two pro-level accounts to the advanced pricing and marketing tools designed with your clients in mind, we try every day to help you hook more sales.

Today, you’ll find that PayPal is now a checkout option in your shopping cart, so you and your biggest fans can print more and click less.

PayPal as a second payment option

That’s right! One of the web’s most popular online payment options is now available by default in the SmugMug shopping cart. So you don’t need to get up, hunt for your wallet and pull out your credit card just to place an order.

And for pros: Your customers won’t have to hunt for their credit cards, either. Making money is that much easier.

How does it work?

Once you (or your customer) add prints and products to your shopping cart and begin the checkout process, you’ll see the option to pay via PayPal in addition to the traditional credit card method. Click the new yellow button and we’ll send you over to PayPal to log in and confirm your purchase.

Finally, PayPal will send you back to your SmugMug shopping cart so you can select a shipping method and complete the sale.

Is PayPal available on my account type?

The new PayPal button will appear in the SmugMug shopping cart across all SmugMug accounts from Basic to Business, and for all fans and clients who buy prints from your site. No action needed on your part. Period.

I’m a Pro who offers Coupons. Can my clients use them when they pay with PayPal?

Yes! If you’ve created Coupons on your SmugMug site then your clients can enter it during checkout as usual. The PayPal total will reflect their discount.

Does this mean I can pay for my SmugMug subscription with PayPal, too?

Sorry, it doesn’t. But we love this idea! If this is something you’d really like to see – or if you have any other ideas or feedback –  let us know in the comments below. Or simply write an email to our Support Heroes and we’ll tally your responses for our Product Development team.

Happy printing!

Links you’ll love:

Watch the World Premiere of SmugMug Films

January 6, 2014 4 comments
Introducing SmugMug Films. An all-new, behind-the-lens look at the world’s most exciting photographers, our heroes. Extraordinary people who follow their passions to create amazing shots that stop us in our tracks.

It’s our hope that these stunning video shorts will inspire passion, ignite possibility, and encourage us all to to throw our own shutters wide open to the wonders of the world.

The first SmugMug film will debut on Monday, January 13, 2014. Subscribe to our SmugMug Films YouTube channel with one click, and you’ll get first access to each new episode.

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