… and use your powers for good, not evil.
A quick update this morning for pros who use right-click protection to stop thieves from grabbing your pics: we’ve added the ability to customize the message that displays when viewers right click your protected photos.
This is something that you could do using CSS customization in Old SmugMug, but we think it’s such an important piece of building a great experience on your site, we wanted to make it drop-dead simple for you to do this in the new, beautiful SmugMug.
Get It Set Up
Visit your Account Settings and look under your Privacy tab. Scroll down a bit and you’ll see a brand new “Right-Click Message” field. Fill that out, save your changes, and test right-clicking on photos in your protected galleries to see how it looks. Here’s more help.
Tip: We recommend being firm but friendly. If you have prints for sale, ask them to look for the Buy button to grab one of your photos in a legit way.
A Word About Image Theft
As always, we want to share some helpful info about image protection and what to expect. After all, if you’re paying us for a pro-level account, you should get the best bang for your buck!
We hear a lot from ambitious pros who rely on tools like Right-Click Protection way more heavily than they probably should. Why’s this bad? Right-Click Protection is just a deterrent, and if someone really wants to download a free copy of your image, there are several things they’ll try. For example, they can snap a screen grab, so be sure to use the full suite of image protection tools if you’re really worried about this. Here’s a quick review of your options:
- Right-Click Protection. Displays a popup window when any part of the gallery is clicked. Fabulous when coupled with a warm, friendly message encouraging fans to buy.
- Display Size. Limits the size of the images viewers can see. Great for foiling screen grabbers.
- Watermarking. Logo or text placed over your display copies. Add your URL, enable sharing, and you’ve got yourself a ton of free advertising for your biz. The best bit? Your prints still print clean.
We hope this helps those of you who are new to SmugMug, are new to photography, or who just haven’t fiddled with your site lately and are looking to brush up on the basics.
And as always, be sure to let us know if you have questions, problems, or just need some advice getting your site working the way you want. We’re here.
If you haven’t already heard, we recently released some new options to the way you apply watermarks to your images, but we’ve gone ahead and taken it one step further.
In the New SmugMug, you can now create, choose, edit and apply your custom watermarks all from a single location. Gone are the days of choosing your logo image from within a gallery, then tweaking it in your Account Settings.
Your New Home Base for Watermarks
You’ll still open your Account Settings to see your watermarks alongside your other pro branding tools. But now you’ll find a gorgeous, brand-new, edge-to-edge interface with a large sample photo in center, and all your watermarks in a column down the right-hand side:
Click any of your watermark previews to try it on for size. Or click the “+ Create” button at top to select a new graphic (that you’ve already designed and uploaded) for use as a fresh new watermark.
There’s even a handy button at the bottom to change the sample image to something brighter, darker, or vertical. This is a great way to get an idea of how the orientation or brightness of a photo will affect how your watermark looks.
And as always, you can hit the universal wrench or trash icons under each of your existing watermarks to edit and delete them, respectively.
Check out our updated help pages to get the complete details about watermarks and how they work. You’ll also notice that we’ve changed the way you edit Printmarks in exactly the same way, since Watermarks and Printmarks are very similar features.
Watermarks, in a nutshell
New to Watermarks? Here are a few important things to know:
- New custom watermarks default to size Large and up. You can specify a different minimum size in the settings.
- Watermarks are nondestructive, so your prints won’t include them.
- Watermarks will need to be re-applied to your photos to display any changes you make.
- You can have as many different watermarks on your site as you wish.
- Watermarks are available on Portfolio and Business accounts only.
About SmugMug’s Printmarks
And if you’ve never used our Printmarks feature and are intrigued to try it, here’s a quick rundown of what they are:
- Printmarks are like watermarks for the physical prints you sell.
- Although we recommend you use large graphics to ensure your Printmarks print well, they are limited to covering a small fixed percentage of the print area.
- Printmarks are great for applying your artist signature, a team logo, or a wedding date to your prints.
- If you change your mind, Printmarks can be removed during Proof Delay.
- The Printmarks feature is also available on Portfolio and Business accounts only.
So if you were looking for an excuse to freshen up your Watermarks and Printmarks, now’s the time! We hope that these changes make it more enjoyable and easier to manage the nuts and bolts of your photography business.
Let us know what you think! And, as always, stay tuned because there’s always more good stuff coming down the pipes from Smuggy HQ.
Links to great pro business tips we’ve shared:
- Encylopedia of the (SmugMug) Watermark
- How to Avoid Crippling Photo Theft
- 8 Smug Tools That Earn Your More Money
- 5 Simple Steps to Build Your Brand
Stories are breaking on sites like Fstoppers and Brandsmash about private Boudoir photos that appeared on a creepy voyeur forum. It’s hard to imagine a more humiliating nightmare for a photographer or their clients.
Photos came from several sites, including SmugMug, and we paid extreme attention over the last two days to how it happened. We tried to take some comfort in observing that in every instance, it came down to passwords that were guessable in just a few tries.
The question for us was what could we do that we weren’t already? Over the past year, we’ve done considerable work around this problem, but yesterday we decided to expose some of the alerts our systems generate to our customers.
When our systems see several password attempts on a gallery or folder, they now send an email to the owner of the SmugMug site. It identifies the gallery, gives the first few digits of each password attempt with asterisks for the rest (bou***), and adds info like time of day and geographic location the request may be coming from.
Today our Support Heroes are receiving thank-yous from people whose family members couldn’t get in because they left the caps lock key on or forgot some aspect of the password “it’s a cap O (oh), not a 0 (zero)”.
And we read two help tickets from photographers who discovered that their boudoir galleries had password guessers. Fortunately, they had long passwords that were too hard to guess, but they are still making changes like removing the word Boudoir from the title, and making the gallery Unlisted so only people who obtain the link can know of its existence.
One of the security upgrades that came with New SmugMug is we don’t store passwords in a form that could leak in any way, including a systems breach, a bug, or a disgruntled employee. We use an industrial grade, Cryptographic hash function.
The breaking stories are about Boudoir photos, but we host incredibly sensitive photos (all cloud services do) of unannounced products and even, we remember, photos of an upcoming TIME Person of the Year.
1. Set a good gallery password before uploading photos!
2. Set galleries and folders to Unlisted. Unlisted means means no one can see them unless they have somehow been given a link. They cannot guess the link because it has a random string added to its URL. The combination of strong password + Unlisted is extremely secure.
You can learn more about how to protect your SmugMug galleries here.
We hope this helps, and thanks for being part of the SmugMug family!
Chris & Don MacAskill
No matter what you shoot, we’re pretty sure that all photographers need a little privacy every now and then. So whether you’re looking for a safe photo-home for an exclusive (reclusive) client or just for your mom, look no further than SmugMug. We’ve got a number of safeguards that can be mixed and matched to create the perfect bouquet of privacy.
Your Options, in a Nutshell
1) Unlisted Galleries. Often called “private” galleries by some, these galleries aren’t visible on your website to anyone but logged-in you. The only way fans can see one is if you give them a direct link.
2) Gallery Passwords. Provide a password and nobody can open it until they enter it right. You won’t be asked for it when you’re logged in to your account, because we know it’s you. Unsure? Look for the teeny yellow lock icon next to the gallery’s name.
3) Hello World! and Hello Smuggers! These toggles ensure that your stuff does or does not show up in web searches. “World” = Google, Bing, etc. “Smuggers” = SmugMug search. Set this site-wide from your Account Settings, or on a gallery-by-gallery basis via Gallery Settings.
Then, Take It Further With…
4) Hide Photo. Like unlisted galleries, but for individual photos. You can check the box under any image or video in your gallery to hide it, and only you, the gallery owner, will ever know it’s there.
5) Hide Owner. This gallery setting makes your URL generic. It doesn’t mean that your gallery isn’t visible, but it does remove your customizations and your nickname from the link so that viewers can’t trace it back to you. If you want, you can add a gallery password and/or make your gallery unlisted, too, when you use this feature.
6) Sharegroups. Share multiple unlisted galleries with one link using Sharegroups! These are amazingly useful for guiding friends, clients and family to specific galleries from your latest shoot, without having to worry about them being seen by the public eye. And better yet, they won’t get lost. You can put passwords on the galleries in your Sharegroups, if you wish, but you can also set a master password to let your viewers unlock them all at once.
7) Events. These are Sharegroups on steroids, available only on Business-level SmugMug accounts. You create Events with additional flashy features (slideshows, user registration, etc) and add galleries, give special people (e.g. clients) their own unique viewing link, and the ability to tag their favorite photos. Together, it makes browsing and buying photos a breeze.
8) Site-Wide Passwords. Not for the faint of heart! Lock your whole site from the top down. Anybody visiting links to your galleries will have to enter the correct password before they can see a thing. Even your homepage.
The Privacy Ripple Effect
- Lockdown doesn’t mean your images can’t be shared. Anyone who can view the gallery can still click Share or post a link to Facebook. Please think about whether or not you want your friends’ friends passing your links (and potentially viewing passwords) around. Feeling queasy? You can hide the Share button from your viewers by toggling Easy Sharing to “No” in your Gallery Settings.
- Keywords and searchability take a hit. This is a no-brainer to some, but we still sometimes get asked by photographers why their fans can’t find hidden photos via their site’s search box. In short: Only you as the logged-in site owner can search for (and find) images in unlisted and passworded galleries.
- Photos can’t be collected from unlisted and passworded galleries, unless it’s by you. As the logged-in owner you’ll always be able to collect your own photos, but guests won’t see the orange Collect button if the gallery is protected in any way. If the photo is collected from an unlisted gallery then your visitors won’t see a link back to the original. Photos collected from public, passworded galleries will be visible, but fans will need to enter the viewing password when they follow the link to see more.
- Feature a photo to make your locked gallery’s thumbnail pretty. We won’t display any part of the gallery when your gallery is protected with a password, and this includes thumbnails of the images within. But you can always swap the generic thumbnail for any image in that gallery — just use the gallery Tools button > This Photo > Feature.
- Unlisted and Passworded galleries
- Hello World! and Hello Smuggers!
- Everything about your Account Settings
- All about Gallery Settings
- How to hide individual photos
- Sharing multiple unlisted galleries: Sharegroups!
- Events, Favorites and how they work for Pros
- Site-wide passwords, and making your whole website private
- Keywords and searchability on SmugMug
- Collecting Photos, or putting photos in multiple galleries at once
- How to choose the thumbnail for your gallery