… and use your powers for good, not evil.
A quick update this morning for pros who use right-click protection to stop thieves from grabbing your pics: we’ve added the ability to customize the message that displays when viewers right click your protected photos.
This is something that you could do using CSS customization in Old SmugMug, but we think it’s such an important piece of building a great experience on your site, we wanted to make it drop-dead simple for you to do this in the new, beautiful SmugMug.
Get It Set Up
Visit your Account Settings and look under your Privacy tab. Scroll down a bit and you’ll see a brand new “Right-Click Message” field. Fill that out, save your changes, and test right-clicking on photos in your protected galleries to see how it looks. Here’s more help.
Tip: We recommend being firm but friendly. If you have prints for sale, ask them to look for the Buy button to grab one of your photos in a legit way.
A Word About Image Theft
As always, we want to share some helpful info about image protection and what to expect. After all, if you’re paying us for a pro-level account, you should get the best bang for your buck!
We hear a lot from ambitious pros who rely on tools like Right-Click Protection way more heavily than they probably should. Why’s this bad? Right-Click Protection is just a deterrent, and if someone really wants to download a free copy of your image, there are several things they’ll try. For example, they can snap a screen grab, so be sure to use the full suite of image protection tools if you’re really worried about this. Here’s a quick review of your options:
- Right-Click Protection. Displays a popup window when any part of the gallery is clicked. Fabulous when coupled with a warm, friendly message encouraging fans to buy.
- Display Size. Limits the size of the images viewers can see. Great for foiling screen grabbers.
- Watermarking. Logo or text placed over your display copies. Add your URL, enable sharing, and you’ve got yourself a ton of free advertising for your biz. The best bit? Your prints still print clean.
We hope this helps those of you who are new to SmugMug, are new to photography, or who just haven’t fiddled with your site lately and are looking to brush up on the basics.
And as always, be sure to let us know if you have questions, problems, or just need some advice getting your site working the way you want. We’re here.
Hey, SmugMug Pros! We’ve revolutionized the way you do pricing with our new feature: Pricelists.
Traditionally, SmugMug pricing has been done on a gallery-by-gallery basis. It worked OK if you wanted to copy pricing over from one gallery to another, but changing it later (across your hundreds of galleries) was a different story.
But first, our co-founder and president has something to say:
What are Pricelists?
In short: Each Pricelist is like a bucket, into which you can easily drop galleries to price and sell your photos.
Start by choosing products that you want to sell, tell us how much profit you want to make, and then add your galleries (or photos) to that Pricelist. Done.
Isn’t it a thing of beauty?
Why the change?
Pros have told us that doing gallery-by-gallery pricing wasn’t working out so well once they had lots of galleries to manage. Our goal was to make it super-simple and super-fast for all Pros to easily price their stuff and get photos sold.
The new look is clean and modern, and this renovation makes it easier for us to add shiny new features down the road… like new products and foreign currency support. (*hint, hint*)
What does this mean for me as a Pro?
We can think of four big benefits for you right off the bat:
1. Manage all of your pricing from one place.
2. Manage your pricing across hundreds of galleries with a few clicks.
3. Easily maintain different pricing for weddings, sports, or family photos.
4. Decide how much profit you make on each sale.
What do I need to do?
If you’re a veteran Pro with existing pricing, we’ll ask you to migrate to the new system.
Migration is quick and painless. We’ll comb through the pricing on all of your galleries and fold them into Pricelists. The whole process takes just a few minutes and we’ll email you when we’re done. Here’s a new help page (with video!) to help you do it.
During the migration you won’t be able to make any changes to your prices, but your current pricing will remain live and your customers will continue to have the ability to purchase your images at your current pricing.
After migration, your pricing will appear unchanged to your customers, but you’ll have more power to edit them, behind the scenes.
Upgrade to Pricelists in 3 Steps:
1. Log in and visit your Control Panel.
2. Look under the Pros tab > Pricing > Set Prices.
3. Choose “Migrate My Existing Pricing.” That’s it!
You can choose to start over and just build new pricing from the ground up. Or you can delay your choice a little longer. On March 1st, 2012, we’ll migrate everyone over to use the new system automatically, keeping your current pricing structure but giving you instant access to Pricelists.
Anything else I should know?
We thought you’d have questions. Here’s some answers.
- There’s almost zero risk of accidentally selling something with no gain to you. In the old days (like, uh, yesterday), you had to price something at $0 to remove it from your cart, and unpriced items were sold at-cost. Now you manually add in each item you want to sell.
- Digital Downloads now have a minimum cost:
$0.49$0.01 for individual photos and $.99 for gallery downloads, plus a $0.50 fee if your download order subtotal rings up under $10. Want to offer these for free? Enable Originals in your gallery, create a backup file to share, or create a Coupon to nuke the charges at checkout. You determine your markup, not the final price shown in the cart.UPDATE! You can set your profit OR your price. Set a general percent increase over the whole Pricelist, or you can fine-tune the amount for each product you offer. We also give you the option of rounding up your pricing to make the displayed cost easy on the eyes.
- Choose between Bay Photo and EZ Prints the moment you create the Pricelist. If you change your mind on an existing Pricelist, you’ll need to create a new one with the lab of your choice. Need to compare the two labs to make a choice? Check out the full catalog.
If you still have questions about migrating your pricing over to Pricelists, look right here and check out the video tutorials. And for everything else, check out our pricing help page that’s been updated with a video series on all the details.
So go migrate, play and sell some prints. As always, we’re hoping to add to and improve this feature as 2012 rolls in, so tell us what you think and how it’s working for you.
Merry money-making Christmas!
Hey, Smuggers! Pros can now sell video downloads just like prints, cards and the whole shebang:
You’ve asked for this for a really long time and we were busting at the seams waiting to tell you about it. We hope you love this new feature (and all the cha-ching! it brings) as much as we loved building it for you.
While you’re soaking up the good news, let’s go over the basic deets about video on SmugMug.
How to Upload Your Videos
You probably already know that you can upload an unlimited number of HD video to every Power or Pro SmugMug account in addition to unlimited photos. Since most cameras have video functions baked right in, you’ve probably got quite a collection already.
Put your videos into your SmugMug galleries exactly the same way you already do with your photos. You can upload a slew of photos and videos at the same time if you’d like. We always recommend our easy-to-use browser based uploaders, but you can use whatever works best for your workflow.
There’s lots of different video formats out there and we accept a huge range of codecs to make it simple. In the rare case that we don’t recognize the format, write to our Support Heroes for help or try converting it to a different one.
How to Sell Video Downloads
Price them just like you would price any other digital download. If you’re not sure, look here for full details. Open up your pricing settings, click on the Downloads tab and go nuts.
You can offer up to 5 different sizes of video downloads in both Personal and Commercial licenses. Here’s what they are:
- Web: up to 320 x 240
- iPod/DVD: up to 640 x 480
- Mid-Def: up to 960 x 540
- Hi-Def: up to 1280 x 720
- Full HD: up to 1920 x 1080
Your fans can then add the video to their cart and check out. Video downloads are available immediately. Instant gratification!
A note about that “Save Movie” link: If you’ve not priced any videos, your visitors will continue to see that link in the lightbox header. It’ll disappear when you start pricing videos in that gallery, or when you enable Right-Click Protection in your Gallery Settings.
Similarly, your fans can’t download video sizes that are equal to or larger than the video sizes you’ve priced. So, for example if you’ve priced the Mid-Def size in a gallery, they can only save the Web and iPod sizes from the mouseover photo bar.
One last FYI: Video files will be included in your Gallery Downloads zip files, so make sure you price them accordingly.
Be on TV, Your Computer or Your Phone
Did you know that visitors using an iPhone or iPad, AppleTV, PlayStation (or any device that can play industry-standard h.264 videos) can also play SmugMug videos? Being tied to a computer is so 2006. Just give your fans a link to the video in your SmugMug gallery and they can watch it from virtually anywhere.
Or, try embedding videos instead. We provide easy embed codes that you can drop into your blog, forum posts or any other external site. To get it, click on the Share button in any gallery (or Owner Share if you’ve disabled it to your viewers) and choose Get a Link. Video embed codes are under the “Embeddable Links” tab. Copy and paste that code into your site and prepare to blow them away:
Tip: WordPress bloggers have it even easier. Just copy the URL for the video from the gallery and drop it into your blog editor, like this:
We’ll automatically fit the video to size:
Anyone Can (and Should) Make Movies
Even if you don’t dream of Hollywood, you can shoot and share all kinds of video that make you smile. At SmugMug, we see videos for everything like weddings, birthday parties, product reviews, music videos, demos, real estate tours to just fun, everyday clips.
But if “keyframes” and “transcoding” don’t mean much to you, we have two friends in the video biz who can get you gorgeous movies in minutes: Animoto and ProShow Web. Log in and find them in your gallery’s Buy button, then choose the “Create a Video” option. They’ll slurp in your SmugMug photos and create beautiful, engaging slideshows set to your favorite music. You can customize them, too.
The Nitty Gritty Details
As you enjoy creating, making and sharing moving pictures, keep these few bits in mind:
- Videos can be embedded into pages in two sizes: 425×240 and 640×360. If you want your fans to see the full HD version, include a direct link to the video so they can view it in your SmugMug gallery.
- Please keep your videos family-safe and don’t post any copyrighted material that you don’t have the rights to. This includes background music.
Links you’ll love:
It’s always more fun when someone else does the work for you. And it’s even better when they do it with a smile.
The folks at zookie pro really know what they’re doing. You can trust your beautiful photos to these guys, who have been crafting albums since 1995.
How to Make a Gorgeous Album
It’s easy. Tell the design experts at zookie what you want and how many photos you’d like to use. The minimum is 50, but you can do more if you want.
(Photos courtesy of Jared Alvarez Photography)
The pros at zookie will color correct your images (if you wish), then tuck them all into beautiful layouts that show them off best. Within a week you’ll get a digital proof to review and the designers work with you to tweak it to your taste. With your approval they’ll print, bind and ship your albums to you… all in two weeks or less.
This means download to delivery in less than a month. That’s fast!
Variety is the Spice of Life… and Your Business
zookie pro does way more than just albums. Sure, their designs and quality are totally pro, but you get a huge variety of book sizes to choose from, too. You can offer Bigs, Smalls and even magazine-style press books to all of your clients, with great color options and premium leather upgrades. You can also sell pages from the finished album as framed and ready-to-hang prints so their favorite memories are never out of sight.
The icing on the cake is zookie pro’s shopping cart feature that lets you set your own markup and branding so you can sell products. (Sound familiar?) Send your client there after you approve your design for a completely custom shopping experience. Click here to try a demo and get a feel for what your clients will see.
Take zookie for a spin and show us all the great albums you’ll be making. You can also get started via your gallery’s Buy button when you’re logged in, under “Design an Album.”
We’d love to see (and hear) your reviews!
Great news for Pro photographers! You’ve always asked us, “Can I sell web-sized photos that my clients can use for Facebook?”
We’ve recently added a few new options to your Digital Download catalog, so the answer is yes!
More Options for Selling Downloads
Open up your custom pricing and click on the Downloads tab. See all that new hotness?
There’s a total of four different download type and four different sizes for Personal and Commercial licenses. Before you had 12. Now you can offer (count ‘em up) 32 versatile download options.
The new stuff includes:
- Web Sized. Fun-sized! These are up to 640 x 480 pixels, ideal for sharing on blogs, forums and Facebook.
- Gallery Downloads. The new and more-accurate name for the feature formerly known as Album Downloads. Since we already use the term “galleries” to refer to your groups of photos on your site, we thought this would make more sense to you. Remember that you can set one price for a gallery’s worth of images and your client can purchase it easily. This gives you the ability to price bulk photos at a discount, making it a powerful marketing tool.
- Printmarked photos. Watermarks for your downloads. Lots of Pros want to add their logo, name or even an event date to their images but as a rule we don’t apply watermarks to digital downloads. Now you can do this by setting up Printmarks in your Control Panel, then apply it to whole galleries in the gallery settings.
Anything Else I Should Know?
Lots of you have given us great feedback about our zip file feature and the speed of which you can typically expect to receive the notification email. When your clients are buying single unmarked photo downloads or Originals they’ll have virtually instant gratification; keep in mind that applying Printmarks and resizing entire galleries requires more juice. This means that it may take just a little longer for your client to get the zip file for large purchases or Printmarked downloads.
Tip: Want Printmarks on your downloads but not your prints? Turn on Proof Delay and remove the Printmarks from print orders as they roll in.
If you have any feedback or questions about this feature, we’re listening. Till then, happy pricing and selling!
NiceNames for Sharegroups
We made Sharegroups NiceName-friendly. This means that instead of random gibberish, you can pick the URL for any Sharegroup you share. Make sharing your favorite galleries so simple, you can do it over the phone!
Keep in mind that if you don’t want to reveal your SmugMug nickname this way, you should skip this option. Read more about Sharegroups.
Perfecting Package Permissions
Pros have been telling us that they weren’t thrilled with a recent change to how Packages play along with gallery privacy settings. So, we listened! You’ll now see a third button whenever you create or edit a package, under the “Limit the galleries” section:
In the past, packages set for All Galleries were really only visible to your clients if they were browsing and picking a package from a public gallery. So if they were viewing photos in a passworded gallery, they would have only seen packages that you created specifically for that gallery. Now we’ve clarified this with the new All Public Galleries button.
In short, you can choose individual galleries for a package, All Public Galleries (public and non-passworded) and All Galleries on your site (which include unlisted and passworded galleries).
As always, you can just pick specific galleries for your package, but we hope the additional button and the clearer wording will help you sell more Packages to more happy customers.
Coda of Bug Fixes
- While we were mucking with the wires, we also fixed a bug that prevented Packages from loading when they were picked from video galleries. Start selling bunches now.
- We added an additional quick link that lets you quickly view your site’s stats for the past month. Find it on the main Stats page, at the top. See all about Stats here.