The SmugMug Blog

We made Proof Delay a heck of a lot smarter.

In the old days, your clients would sometimes order prints cropped a certain way, and when you replaced it with an edited photo of a different shape it wouldn’t always work out so well. Heroes to the rescue and everything, but, yanno.

And if you replaced the image with something that was shaped the same, there wasn’t a way to remember exactly how they’d had it cropped in the first place.

We’ve fixed all that.

How it works.

Pros, the very next time you get a cropped order held for Proof Delay, don’t fret. We’ll now do the following:

1) Show you the exact same crop your client used if you replace the photo with an edited version of the same shape and size.

2) Show you a thumbnail of the original image with the crop when you replace the photo with one that’s a different shape and size.

3) Display the thumbnail with the original image and crop when you go in and try to adjust the crop on a replaced image of a different size.

We hope this makes your life a whole lot easier and that your customers don’t notice a thing. Except, of course, how much they love their prints and what a great photographer you are.

The Magic of Proof Delay

Remember that using this simple feature in all of your for-sale galleries can help you upload your proofs to your gallery ASAP, and let you only edit the photos that get bought. Plus, if there are any problems with the order, our Support Heroes have a gazillion times’ higher chance of being able to cancel, fix, or correct the problem before your customer even notices.

We can’t stress enough just how cool the Proof Delay feature really is. It saves you time AND helps you give your clients a better product. And it comes baked right in to each and every SmugMug Pro account.

Questions? Suggestions? Epic tales of how Proof Delay saved your bumme? We’d love to hear it all, so talk to us!

Bonus Pro tips for you:

• Use Two Bright Lights to get published fast
• How to make hands-free wedding albums in two weeks or less
• Customizing help with our in-house customization expert
• Know what your customers see before you make the sale

Save yourself the paper cuts and let us gift wrap your orders. Boutique Packaging is here!

Specify a minimum dollar amount and we’ll place qualifying orders into a beautiful, sturdy gift box or folder. Prints fulfilled through Bay Photo will get an additional gold paper ribbon adorning it all. Perfect.

Boutique Packaging costs just $7 a pop. Orders containing prints from both Bay Photo and EZ Prints are $7 per lab. Like coupons and order branding, we’ll deduct this from your profits or bill the card you have on file.

We’ll wrap all prints, ThinWraps and MetalPrints up to 11×14 in size. Enable it in your Control Panel and use your Gallery Settings to determine which photos get pampered. We’ll take it from there.

Need to change something? Be sure all of your galleries are safeguarded with Proof Delay so you can review your orders. With this feature you can add or remove Boutique Packaging from any qualifying order that’s been placed with 3-5 Day shipping (or faster). This is a super-simple way to be sure you’ll wow your customers… even if they buy from galleries where Boutique Packaging wasn’t set

Finally, Boutique Packaging applies to single-Pro orders, only. If your customers buy from more than one photographer, our regular packaging and shipping options will apply.

Get all the details on our help page here. Try it now and let us know what you think!