The SmugMug Family is sincerely sorry to hear that the Pictage photo platform will be shutting down at the end of September. As fellow photographers and another service that has operated in the same space for over 13 years, we can appreciate how much of a shock and how much uncertainty you might be feeling right now. We also know your primary concern is making sure your photos and your livelihood are safe. Selecting a new company to host your photos and make them look beautiful is your number one priority—and we want you to know that SmugMug is here to help.
Who to trust with your photos and your business is something we know you take very seriously. That’s why every photo you upload to SmugMug will have a home on Amazon Web Services (the Gold Standard in storage, security, and reliability with a 99.99% uptime). Also, we never alter your photos during uploading, so pixel for pixel, your image is saved exactly the way you uploaded it—every time.
SmugMug is a family-owned and operated business, made up of passionate photography enthusiasts who work tirelessly day in and day out to create the world’s number one photo storing, sharing, and selling tool.
Some of the standout features we think you’ll love are:
Uploading photos from web, mobile and Lightroom Publish
Beautiful galleries and mobile-friendly designs
Selling tools and full integration with four top photo labs
Fair pricing plans
Consistently reliable service (99.93% uptime)
Friendly tools for building pro personalized websites in minutes
We realize you have many options when it comes to selecting a new home for your photos, and we hope you’ll consider SmugMug when it comes time to make the switch to a new service.
And right now, we want to welcome all Pictage users to the SmugMug family with a 25% discount on your first year’s subscription. Go ahead and start your free trial now!(Clicking this link automagically applies the discount when you subscribe.)
Finally, if you have any questions about our service, please contact us at: Hug@smugmug.comfor our dedicated Pictage help center.
We look forward to welcoming you and your photos to their new home,
Want to have complete control over how you share your photos? You’ve got it! Some of the industry’s most powerful (and customizable) privacy features come baked in to a SmugMug account. But they can seem confusing if you’ve never used them before. To help, here are five common scenarios we get asked about a lot, and a quick rundown of which settings you need to flip to be sure your stuff stays exactly as discoverable or as private as you wish.
Scenario 1: The Private Site
I want to share my site with my close family: my mom, my grandma, and my siblings, and only them. I want that to be as easy as possible since they aren’t that computer-savvy.
Enter the email address of the person you want to share the gallery with into the “Invite People” box.
Add your photos to the gallery. When your client accepts the invitation and logs in to SmugMug, they’ll be the only person who can view that gallery.
Scenario 3: The Limited Sharer
In general, I don’t want my galleries to be found. But sometimes I want to share some of my photos on a photography forum. When I do, I don’t want those viewers to find my other galleries and see photos of my kids.
Make sure all your Folders and Galleries are Unlisted. This ensures the public can’t see your galleries, even if they stumble across your homepage.
Create a new gallery for sharing on the forum and set it to Unlisted, plus setHide Ownerto “On.” This removes the breadcrumb that would usually allow visitors to navigate to other parts of your site.
Log out and view your site like a guest. Unlisted galleries shouldn’t be visible.
Get the gallery link to share, being sure the URL starts with “www.smugmug.com” and doesn’t contain your nickname. To check, paste the link to that gallery into a new browser window. You shouldn’t see a way to get back to your homepage, only to SmugMug.com. You’re now ready to share that link on the forum!
Scenario 4: The Conservative Client, Active Pro
I want my client to see photos I took for them and share the gallery within their organization, but I don’t want anyone else knowing I work for that client. The world should be able to find my site and portfolio galleries, though, since that brings in more business.
Create a gallery (or a folder) for your client, and set Visibility to Unlisted.
Log out and view your site like a guest, checking that your client’s galleries don’t show.
When sharing with the client, be sure to copy and share the exact link to the gallery. Test it by pasting the link into your browser bar. It should only work if you used the complete URL. Does it? If so, you’re ready to share it with your client!
Scenario 5: The Split Photographer
I have lots of landscape photos I want picked up by Google, but I do have a few galleries of family pics I’d like to keep visible just by us.
Create a Folder that will contain all your family photos and set the Access to “People I Choose”.
Viewing galleries within this folder will be restricted to people who have been invited to the folder.
Log out and view your site. Your family galleries will display, but opening them will show the access denied (401) page.
We’ve created this handy little chart for quick reference:
We hope these tips come in handy next time you’re worried about your photos getting into the wrong hands. If you ever have any questions or aren’t sure how to set up your galleries for a specific scenario, just ask us. Our Support Heroes are always ready to hear from you.
Now’s typically the time of year when you step back and re-evaluate your life. Whether or not you follow tradition (or break it), it’s always a good idea to think about your photography, your goals, and how you want to get there in the coming months.
Note: Some of these tips are only possible in current SmugMug, so if you’ve been with us since before July 30, 2013 and haven’t upgraded your site, preview the latest version of SmugMug now. You’ll get free access to a slew of incredible new features, because they’re already included in your subscription.
Other Ways to Stay in Control
If you’re super excited to take the tidiness to the next level, here are two more great articles we recommend bookmarking to help you sort your photos and stop the headache.
As always, our Support Heroes are here to help if you have questions. We do way more than just tell you where your Account Settings are – remember that we’re photographers, too, and we’d be thrilled to help you achieve your goals for the year. Talk to us!
This year, skip the stamps and go digital for the family newsletter. Your SmugMug account is the perfect way to share a beautiful, personalized, ever-changing array of memories from the year that’s easily shared with friends, family, and everyone you wish.
Not only do you gain precious extra time to put it together (fab for busy holiday preppers), but you can go way beyond text with a custom SmugMug newsletter page. Think: Video, slideshows, maps, the whole shebang! And it’s interactive, letting your friends and family click through your content, leave comments, share and more.
Creating a custom holiday newsletter can be done as many ways as there are snowflakes in Siberia, so these tips are just a guideline. Feel free to experiment with different content and layouts until you get something you like. The sky’s the limit!
Create a Page. If you plan on making your newsletters digital each year going forward, we suggest actually going a step further and creating a whole new Folder called “Family Newsletters.” From there, you can create your Page and name it by year.
Choose a Theme. Since we’re specifically creating a holiday newsletter, try Winter, Flurries, Blizzard, or Snowflake for that seasonal feel.
Plan your content. Think through the highlights of your year and how you want to present those memories. Would you like to add in a block of thumbnails that viewers can click? Or would you prefer to display them in a slideshow? Do you have any videos you’d like to share of school plays, memorable sports wins, or your annual vacation?
Add your content. To do this, you may want to Collect just the photos you want into a special, unlisted “Newsletter” gallery, so you can easily drop it into the page and not have to select lots of photos from many folders around your site. This also keeps fans who click through to see more from getting lost.
Tell your story. Use Title and Text blocks to greet guests and tell them every detail about your year. Remember that you’re never confined to just one block, so you can break up your text and let it flow down the page around the different photos and other content.
Make it shareable. Don’t forget to add a Social Buttons box at the top or bottom of the page so your viewers can share it with other loved ones you may not be able to reach.
Have a Basic account? While the ability to create custom Pages and use the more advanced Content Blocks are available only with Power accounts and up, there’s plenty you can do. Customize your SmugMug homepage to include all the Content Blocks that tell your story, or create a new gallery and Collect your best photos from around your site to illustrate all the great things you did this year. Your Gallery Description field is the perfect place to greet your guests, and you can use the photo Title and Caption fields to expand on what happened in each and every photo.
Key Smug Features to Use
We’ve just barely skimmed the surface of what you can do, so here’s a list of Content Block options you’ve already got to build the best digital newsletter your family has ever seen.
Custom Pages. Why stop at one? If an epic story needs to be explained, link out to a second, third, or fourth page so your fans can read all about it. We love photo blogs!
Themes. If you’re in Australia, snow may not fit the holiday idea like it would in Canada. Your account comes packed with dozens of beautiful themes, so don’t be afraid to be different.
Text and Title blocks. These are key. You could let your photos speak for themselves, but we prefer tradition on this one.
Maps. If you’re a globetrotter who loves to geotag, embedding a map is a wonderful, interactive way to show your family where you’ve traveled this year.
Slideshow box. A space-saver. For those who don’t prefer the endless scroll, the Slideshow content block is a great way to show off big, beautiful photos one at a time. You can even customize the playback speed, transitions, and much more.
Animoto video. Video clips are a fabulous addition to any newsletter, since paper versions can’t do this at all. But if you’re not sure your shaky vacation clips are up to snuff, you can still create an engaging, professional, beautiful video from your content with Animoto. They’ll do all the work so all you have to do is drop it into your page. Find it in any gallery under Buy > Other Products > Create a Video.
Galleries box. An easy way to feature your best galleries of the year, all around your site.
Comments. Will grandma love this year’s newsletter? Drop in a comment box so you can find out!
Social share buttons. Because you may not have the email address of your second cousin twice removed, the one you hit it off with at your niece’s wedding. But somebody in your network will.
Tip: Pair Your Newsletter with a (Real, Paper) Card
Even if you go digital on the newsletter, you can (and should) still turn your best photos into a beautiful holiday card. SmugMug’s got tons of gorgeous, personalizable designs that complement any photo you’ve ever taken (we’re willing to bet on it).
And since you can write your own words in them, a photo card is the perfect opportunity to debut the link to your newsletter. ;)
We just think the digital newsletter idea gives you much greater creativity and flexibility when it comes to your memories since you can add, change, and update the content your family sees.
Happy holiday planning, and we’d love to see your own creative examples of family newsletters this year! Tweet us a link, send it to our Support Heroes, post it to our Facebook wall, or just leave a comment below so we can check it out.
Did you know SmugMug has a huge library of totally free tutorial videos available 24/7, 365 days of the year? It’s true. We’ve stashed all our webinar archives, tutorial videos, and great playlists on YouTube, the most popular video community on the web, so you can sit back and become a Master SmugMugger in no time.
Even better – we’re always adding new tutorials based on your requests. Today we feature eight brand-new videos, each of them under four minutes so you can get informed and get back to taking great pictures.
And because we’re rolling into the season of giving, remember that we’ve recently released a “How to Buy Prints and Downloads” video ( a short version and a full-length version), perfect for any SmugMuggers looking to help their friends, their mom, or their clients place orders without a hitch.
Since today is World Smile Day (and we love to smile), we thought it was perfectly appropriate to share a few tips we’ve written that help you better create infectious grins throughout your circle of fans.
Keeping your smiles safe, sharable, and profitable:
One of the requests we’ve heard time and time again from you over the years was the ability to visually organize all of your photos and galleries from one screen. So that’s what we did in the New SmugMug, and we keep hearing from Smuggers using the new site-wide organizer just how essential it is to their everyday workflow.
Whether or not you believe in making resolutions at the New Year, we think it’s worth it to try and be more organized, no matter when. More time, less digging, easier path to your favorite memories – What’s not to love?
New SmugMug gives you 5 layers of organization, too, which means you can sort your photo up to 7 layers deep. That’s a lot of trips! (and weddings, and soccer games, and…)
Without further ado, here are the 4 best reasons why you should try out the Organizer and how it’s a ginormous step up over the Legacy way of doing things. And since we’re intent on sharing tips, there’s a few of those thrown in to help you find your way around, too.
P.S. Are you still using Legacy SmugMug and want to try the new Organizer? Get started now by migrating your account, or read our FAQ for answers to the most common questions longtime SmugMuggers have asked.