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Posts Tagged ‘smugmug tips’

An Organizer Worth Migrating For

January 10, 2014 27 comments

One of the requests we’ve heard time and time again from you over the years was the ability to visually organize all of your photos and galleries from one screen. So that’s what we did in the New SmugMug, and we keep hearing from Smuggers using the new site-wide organizer just how essential it is to their everyday workflow.

Whether or not you believe in making resolutions at the New Year, we think it’s worth it to try and be more organized, no matter when. More time, less digging, easier path to your favorite memories – What’s not to love?

New SmugMug gives you 5 layers of organization, too, which means you can sort your photo up to 7 layers deep. That’s a lot of trips! (and weddings, and soccer games, and…)

Without further ado, here are the 4 best reasons why you should try out the Organizer and how it’s a ginormous step up over the Legacy way of doing things. And since we’re intent on sharing tips, there’s a few of those thrown in to help you find your way around, too.

Read the complete tutorial >>

P.S. Are you still using Legacy SmugMug and want to try the new Organizer? Get started now by migrating your account, or read our FAQ for answers to the most common questions longtime SmugMuggers have asked.

Your Favorite Smug Tips of 2013

December 23, 2013 2 comments

In the last year we’ve put out a lot of posts on this blog: product announcements, tutorials on taking better photos, tips to make more moolah and articles on how to get the most out of SmugMug.

So in case you weren’t glued to every moment we typed here, we’re sharing one last chance to catch your top 5 favorite articles that you may not have seen:

Festive photo by Rachel McFarlin Photography

1) 5 Lies Your Camera Likes to Tell

Think your camera is your best friend? Think again! Keep these tips close so that you get the perfect picture in even the trickiest situation. Read more >>

2) How to Make a Photo Blog

The new SmugMug’s powerful customization options makes it a snap for Power, Portfolio and Business account holders to create their own completely custom Pages… perfect for bloggers. Read more >>

3) The Save Photo Reminder

Scared that people are stealing your full-resolution photos out of your gallery? Don’t worry, we show you how you can tell if it’s happening or not… and what you can do to stop it. Read more >> 

4) 5 Killer Locations for Your Portrait Sessions

Bored of the same old look? Try these ideas for fresher, fun family portraits, or with your next photo shoot with any client. The best locations may be hiding right under your nose. Read more >>

5) Guide Your Guests to the Gold

Why confuse your site visitors? We picked some of the best examples of beautiful, easy-to-navigate sites on SmugMug and show you just why they work so well. Read more >>

And since we’re talking about recaps, it only makes sense to share the “top” five of the more subtle articles that deserve a second round in the spotlight! Here they are:

Beautiful Boudoir portraits by Je Revele Fine Art Photography

1) How to Succeed in the Business of Love

Our friends at Je Revele Fine Art Portraiture explain their secrets behind building – and maintaining – a happy client base. Perfect for planning your 2014 portrait and wedding schedule! Read more >>

2) Why Events Are Best for Your Business

If you’re a pro with a Business account, Events are our #1 favorite tool that you probably don’t know about. Here’s why they work, what your customer will see, and some tried-and-true suggestions for integrating them into your portrait and wedding workflow. Read more >>

3) 5 Things Your Client Needs to Hear

Are your subjects happy? Confused? Confident in your ability to get the shot? Here are our pros’ top tips on what to tell your models so that you have a successful photo shoot… and they have a great time, too. Read more >>

4) How to Make your Visitors Feel at Home

Having a great website is more than just throwing some photos up on the web. Here are our suggestions for creating a helpful, pleasant experience for the people who browse your site. Clients, too! Read more >>

5) How to Organize a Photo Walk

Our photo-fiend-friend Scott Jarvie is known for his ability to rally local photographers to get up and get out shooting! If you’d like to take action and inspire your photo-neighbors to go snapping with you, here’s a few planning tips to get you on your way. Read more >>

We hope you have a safe, warm, happy and thoroughly joyous holiday!

Need Help on SmugMug? Join Us Online Tonight and Tomorrow

July 31, 2013 104 comments

Since our launch we’ve gotten a ton of feedback… and even more tickets, requests and emails than we ever imagined! Our amazing Support Heroes have been feverishly busy, so if you have a basic question and would rather not wait, please join us online.

Getting Started: 7 New Live Webinars

Excited? Nervous? Can’t find the right button to get what you want?

We’re here to help with questions like:

“How long can we keep using the Legacy web site before we are forced to go to this new version?”

“My site was customized and I love it now.  Can I move everything ?  What about my guest book – will that move?”

Tune in for a one-hour introduction to the new options and tools on your SmugMug website. We’ll touch on migrating, choosing and editing designs, how to customize and how to use the new site organizer.

***UPDATE*** Our first 1-hour webinar is now on our video channel, so you can skip right ahead and watch it now.

But if you still have questions that weren’t answered, pick a time that works for you and register below:

**Another update! New Webinars for Brand-New SmugMuggers**

Did you just sign up for a SmugMug account and want to get your website going right away? Join us for our next Getting Started webinars:

See you online, and thanks to everyone so far for your support and feedback!

The “Why Haven’t I Made Any Sales?” Checklist

June 18, 2013 38 comments

You’re a photographer who’s oh-so-ready to make money. We hear ya. But if you’ve gotten every hair in place and you’ve still not seen that “Cha-Ching!” email, here are a few possible reasons why you’ve not been getting bites.

1. No Buy Button

Missing Buy button on a pro website

Is it there? This is possibly one of the most dire but easiest flubs to fix. Maybe you disabled this or applied a Quick Setting that hid the Buy button from your galleries, but if you don’t switch it back on you’ll never sell a single print. So be sure to check your galleries and if it’s missing, enable printing in your Gallery Settings. Easy peasy!

Enable SmugMug's shopping cart

2. No Pricing

Set your SmugMug pricing

We hate asking this, but… you DID set up your pro pricing, right? With Pricelists it’s really easy to set a pro markup on just the products you want, then apply that pricing to any or all galleries across your site. But if you forget to do this, you won’t make a dime.

Tip: If you don’t want to think about this ever again, check the “Make this my default pricelist” at the top right and we’ll automagically apply this pricelist to all current and new galleries on your site.

Also, are you charging enough? It may seem counter-intuitive, but we can’t stress enough the importance of keeping your prices high and charging what you’re worth. In short: Don’t be cheap.

3. Nasty RCP Message

Great example of an effective RCP message.

We’re all about protecting your photos and making sure that you have peace of mind when putting your best work on the web. But there are ways to use them, and then there are better ways to use them. We’re here to show you the latter.

Like your Right-Click Protection message: It’s there to foil right-clickers looking for an easy download, but most photographers just put a boilerplate copyright message, or a threat. Instead of slapping your customers, try to guide them to your Buy button for a profit-making purchase. You’ll look competent AND helpful all at the same time. Fix it under the “Photos” line in your Easy Customizer.

4. Originals On

Disable free originals downloading in your gallery settings

So many SmugMug users use their galleries to share photos with friends and family. But as a Pro, being that generous may not be so good for business. Originals (and full-res downloads) are on by default, but it’s a quick fix to change this. Just remember to do it!

Open up your gallery settings and look for the Security & Privacy option. Set the radio button to anything smaller than Originals (like XLarge), and to check, log out and take a breeze through your galleries. You’ll always see a Save Photo option when you’re logged in as the owner, but you shouldn’t see it when you’re viewing your site as a guest.

5. Zero Marketing

Ah, the feeling of sweet success on the morning you unveil your website! But wait… did you share the link?

Share that gorgeous sunset!

Like relationships, you’ve got to put a little effort in to get something back. So be sure to enter in your keywords, captions, meta description and meta keywords to be sure you get picked up in search engines. Also share the link to your site with friends, Facebook and anywhere else you go online. After all, you can’t make sales if nobody knows you exist.

6. Password Foibles

Share your gallery password

Many clients want their event galleries locked down with a viewing password, and, yeah, we understand privacy. But our Support Heroes hear from more people than we’d expect that get hit with this one. We hear from confused clients, curious pros who expected instant sales, but the culprit is usually that the password never got shared! So if you’ve just put the finishing touches on your latest wedding gallery and your inbox is a ghost town, think back to whether or not you’ve completed this vital step.

The lesson? Don’t forget to share your viewing passwords with the people that matter most. Since passwords are cAsE sEnSiTiVe we recommend copying and pasting what you type in your gallery settings right into your emails.

7. You Launched Yesterday

Fill in your SEO settings to maximize your search engine results

It’s possible to find overnight success on the web, but patience is still a virtue. You can plug in every keyword and meta description properly, shared with your Facebook fans and distributed your business cards to shops across town, but you’ll still have to wait to see the effect. It takes time for Google to do its work, and for tongues to wag.

So instead of stressing out, grab your camera, keep on shooting and work on honing your craft. Your soon-to-be clients will only love you more.

Link roundup:

9 Must-Haves for a Successful Photography Website

June 11, 2013 22 comments

These days, everyone has a website and we think they’re great. But how do you know exactly what your friends, family and fans are really thinking when they see it? And if you’re a pro making money from your craft: Are you sure that your site is doing everything it can to get you clients and seal the deal? How much business are you losing from silly mistakes?

After browsing tons of sites and hearing the advice from our marvelous team of Support Heroes, we’ve compiled a list of tips to help you get the best, most effective and appealing website you  possibly can.

Period.

1) Your Contact Information

Hot tute tip! Hook up SmugMug’s contact form to your navbar.

Omitting or hiding ways for people to reach you is a grave mistake, one that you may not even know you’re making. Think it through: If someone finds your site and wants to talk with you, how would they do it? If you forget to include your contact information (or hide it several clicks deep), would you expect them to spend more than 5 minutes hunting for it before they give up? Chances are you don’t even have that long before they move on.

It’s true that putting your email address or phone number out in public can be risky. But there are plenty of great ways to let your fans reach out to you without throwing the door open to everyone that walks by.

What you should do: First and foremost, have a way to contact you either at the top, bottom, or in the navigation bar of your website. With SmugMug it’s easy to add a link using the Easy Customizer, plus we highly recommend that SmugMug Portfolio and Business users fill out the Customer Email info in their Account Settings. This way, anyone clicking the “Contact” link in your footer will get a safe, handy pop-up box where they can send you a direct message. You can even customize the text and place that link in your navbar.

2) Personality

Ivan Makarov‘s About page is a candid look at what drives his passion.

The great thing is that everyone has a website these days, including you. But the downside is… everyone has a website these days. How will you stand out? The answer is: Be yourself! You have a personality and it’s completely unique. Use your witty language, goofy selfies or whatever it takes to show the world that you’re way more than just another link on the web. Talk about what drives you and why you’re so passionate about your work. They’ll absolutely love meeting  you in your studio or your next gallery show.

What you should do: It’s hard to talk about yourself and it’s even harder to weed out what strangers want to hear (vs what’s TMI), but don’t be afraid to browse through some of your favorite websites and see what sticks in your mind about their bios. And what doesn’t.

3) Punctuality, Punctuation, Competence

Don’t do this!

Nothing looks more sloppy than a super-slow website with broken images and dead links. Even if you aren’t looking to make money through your website, you still want to look poised, polished, and perfect as any pro. Right? So do a regular audit of your site, click those links and update them regularly to make sure they work the first time, every time. When you’re logged out of your site and viewing like a guest, what do you see?

What you should do: On SmugMug, we already give you warp-speed page loads and unlimited traffic and sharing. So become as famous as you want. We can take it. Our Share button will generate handy share and embed links for all your photos, so you can be sure those images look beautiful every single time.

4) Simplicity

Ivan Makarov‘s beautifully simple (and organized) portfolio.

Your gorgeous photos may speak for themselves, but if your site’s a mess the message will still get lost. K.I.S.S. When you have house guests you clean up, so extend the same courtesy to your online space. No one needs to see (or trip and fall into) the photographic equivalent of your laundry pile.

What you should do: Curate a few examples of your very best work and make it easy to find via a slideshow, featured gallery at the top of your homepage, or a straightofrward link in your navigation bar. Similarly, create a clearly-labeled About page and a way for them to contact you. Love to archive? That’s OK. Just keep the rest of your photos neatly organized, too, so leisurely browsers can find their way around.

5) Your Brand

JeZa Photography‘s simple font and color choices are the hallmarks of their brand.

Panic not, weekend warriors. Even if you’re not a working professional, it’s important – but easy! – to give your viewers a unified look and feel that translates to a cohesive experience. Yes it sounds markety, but simply using the same colors and font size from page to page can keep your fans feeling grounded and sure that you’ve got your stuff together. And you do, right?

If you’re a pro, having your company’s name, logo and a simple set of colors can be all you need to say, “Yeah, I got it.”

What you should do: Customization on the new SmugMug is as easy as drag-and-drop. You can add your own logo to the top of your site, pick your own colors and even create your own Themes that match your brand. It’s easiest to just try it, but you can get an idea of how it’s done by browsing the articles on our help pages.

What you should do (for Legacy SmugMug): The Easy Customizer makes it easy for Power Users, Portfolio and Business SmugMuggers to add a custom logo graphic to the top of every page. Choose matching colors using the tools under the Background, Text, Boxes and Photos bars and you’re all set to go. Read more about our customization options here, and, pros, don’t forget about Order Branding, too.

6) Your Services

Be clear about what services you offer, like Alastair Jolly does here.

The key to making great sales is to do the thinking for potential customers so they don’t have to. The most basic way to do this is to be crystal-spanking-clear about what your specialities are and which services you offer. Whether you shoot BMX, babies or brides, making it obvious in your brand and portfolio is the best (and most efficient) way to make sure that the right customers are finding you. After all, if you’re a commercial fashion photographer, do you want to be fielding questions from the local high school sports team?

What you should do: Create a specific page on your site that lists out what services that you do offer, and give your fans a phone number, email address or other way to get in touch with you. If you just want a guestbook for comments, we recommend uploading at least one photo and turning on comments so folks can say hi. Check out FAQ 29 and 30 to see how to do this if you’re using Legacy SmugMug. Here’s a tutorial that shows you how to create a custom page in the all-new SmugMug.

7) Your Best Work

Scott Jarvie shows off the best of his best.

People are looking to see just what you’re made of, so this is your chance to sum it up and show it off. Curate a gallery that contains the best examples of what you do and keep it updated with fresh new photos as you take them. Choose images that really show that you love what you do, and show the full breadth of your abilities: Lighting, posing, serendipity, emotion… this is what people love to see! As an added bonus, you’re choosing the clients and fans who resonate the most with what you do.

What you should do: Take a swing through the photos that you remember best and that you think represent yourself. It can be hard, but you can always use Collect Photo to add a virtual copy to one gallery, then easily remove the ones that you don’t think make the cut.

8) Your Location

Downriver Photography gets smart about their services.

The web is a wonderful thing and brings people near and far to your doorstep, but this can be a setback, too. For example, it’s obvious to you that your town of Springfield is in New Jersey, but potential Googlers in Massachusetts, Illinois, Oregon and Missouri may not be so sympathetic. Be specific about the areas that you serve so that you’ll score top search results by clients looking to hire locals like you.

What you should do: If you talk about your location in your homepage or About page, be specific about the state or country where you’re willing to work. You can also add those terms and keywords in your Account Settings > Discovery > Search section so that Google and other search engines pick you up ASAP.

9) Good Grammar

Need we say anything about this, really? Your website is a representation of you, right down to the words you’ll use. Please be sure you make sense, you’ve put in the effort to have it proofread by someone else, and that everything looks as clean and polished as you are.

What you should do: Write, edit, then get a second (or third, or fourth) opinion. Read the copy on your site out loud. Check your spelling. Sleep on it, then read it again. All the usual tricks of the trade will help you step back and get as much perspective as possible. The best part is that any- and everything is easily changed on your SmugMug site at any moment… so edit as much as you like!

We hope that these 9 tips come in handy the next time you’re spring cleaning your website. Got more great ideas for getting fans finding you? Please share!

Link roundup:

The Encyclopedia of the Watermark

May 13, 2013 19 comments

Alright, photographers. Since SmugMug started offering a non-destructive watermarking feature it’s been a favorite of lots of you, and it certainly has been one of ours. But our Support Heroes get questions about the nitty-gritty details all the time, so let’s dig deep and show those of you who haven’t tried it yet how much it rocks.

Watermarked wrinkly dog with glasses

What’s a Watermark?

Watermarks are custom graphics or text that SmugMug Pros can apply to their photos. They appear on all the photos that appear in your SmugMug galleries. Your original uploaded files won’t contain them, which means that all downloads, print or gift items that clients purchased from your galleries will remain clean and pristine.

Who Can Use Watermarks?

At SmugMug, Portfolio and Business account holders can use Watermarks. If you have a Basic or a Power User account you can use programs (like Lightroom) to apply watermarks to your photos before uploading to SmugMug, but if you do this just remember that this means your original photo file will be marked and anything purchased from your site will contain them.

Why Use Watermarks?

Watermarks are awesome for keeping your name and brand associated with the photos you take. Especially if you sell your photos for profit, using this feature ensures that people pay you for your images.

Watermarks and image protection gallery settings

Plus, once you set them up in your Gallery Settings (shown above), we’ll automatically apply them to new photos as you upload, so you don’t even have to think about it.

Tip: When you Watermark, why not consider letting your fans use your display copies for free? They get to share the low-res files with their friends, which means free advertising for you.

You can add watermarks to your images prior to uploading to SmugMug (through Lightroom or other image editors) but that watermark becomes a part of the original file that we print from. If you do this we, recommend that you disable printing in your galleries. By using the SmugMug Watermark tool, the custom watermark is applied to your display copies only after upload, leaving your originals in pristine condition.

Finally, you can have as many different Watermarks as you wish on file in your SmugMug account. We just recommend that you don’t keep too many, or the list can start to get confusing.

Where to Find Your Watermarks

Your SmugMug Account Settings

Look in your Account Settings > Business tab. The first section there, Branding, will contain several important pro features, including Watermarks. This is your home base where you can manage, edit or delete any Watermarks you’ve uploaded to your site.

Tip: To change or remove the watermarks on your photos, you’ll go to your gallery’s Tools button. We’ll cover this in a minute.

How to Create and Apply Your Custom Watermark

Create transparent png file in Photoshop

First, you’ll create a special file using your favorite image editing program, like Photoshop. We suggest starting with a transparent file about 1000 x 2000 pixels in size (you can always crop it down or change this later), adding in any text that you wish and/or using your logo. When in doubt, start with a large canvas so that your finished watermark looks good on our full range of display sizes.

Tip: Given that your Watermark will be sitting over colorful images, you may want to keep the font color a simple opaque white, but it’s up to you.

Save your file as a transparent PNG file and upload it to an unlisted gallery on your site. Then click the gallery Tools button > This Photo > Make into Watermark. We’ll then let you set up the opacity, placement and other settings for that Watermark. Don’t forget to give it a unique name!

Tip: If you plan on using several watermarks, or if you’re experimenting with different ones, you may want to be specific and call out placement and the font, like “Center Helvetica for portraits” or “Bottom right logo 2013.” Being tidy is just a good idea, anyway.

We have a comprehensive step-by-step tutorial showing you how to make a sample Watermark file on our help pages. And we have a fabulous video tutorial, too, where you can see watermarks in action.

How to Change or Remove Your Watermarks

First, create and upload your new Watermark to your site, then set it up as aWatermark with a new, unique name. Once that’s done, you can go to any gallery on your site and open the Tools button > Many Photos > Watermarking.

Change or remove watermarks

You’ll see a new screen with thumbnails of every image in that gallery. Click to select one, a few, or all of them so that they’re highlighted in red, pick the new Watermark name from the menu bar at the top and click “Watermark.”

If you want to remove watermarks from your photos completely, it’s the same deal. Only choose the “Remove” radio button at the top. Again, click the “Watermark” button to save your changes.

Note that it can take a few minutes before you see the changes on your photos, so it’s a great time to put the kettle on or stretch your legs.

How to Fit Both Landscape and Portrait Images

We get this question from time to time, but it’s a bit tricky. After all, your camera’s sensor and how you crop your images can drastically affect the aspect ratio of your final image, which changes the placement of your Watermark.

If you want your Watermark to look good on both portrait and landscape-oriented images, here’s a suggestion: Go square! This doesn’t mean that the visible Watermark has to be square, only the image file that you’re using. So try creating a square transparent PNG, center your watermark text and make sure you keep it centered when you set it up in SmugMug.

Another alternative is to make a corner edge Watermark. Simply align your Watermark’s text along the bottom and one side of your image file and when setting it up in SmugMug, choose one of the Bottom left or Bottom right placement options.

Option 3: You can always tile your Watermark so that your design is repeated uniformly across the image. (See below for example)

And finally, if you’re really picky about perfect Watermarks on all your images, you may want to create and set up two versions of your design: one for landscape photos and one for portraits. Note that you can only set your Gallery Settings to automatically apply one Watermark, but you can manually apply the second one to only the photos you want to switch.

Watermarks vs Printmarks: What’s the Diff?

These two features are cousins. The thing to remember is that Watermarks are applied to the photos displayed on your website. Printmarks are like watermarks for your prints, and only appear on products that you and your customers buy.

Set Printmarks up just like you set up your Watermarks! The only thing to keep in mind is that Printmarks, unlike Watermarks, are limited in the size and area of the photo so they stay unobtrusive. Check the preview if you’re unsure.

Tip: Great ideas for Printmarks include the event date, your handwritten signature, team name, graduation year. What else can you dream up?

When They Work Great and When They Won’t

Watermarks go a long way towards preventing image theft by right-clickers and screen-grabbers, plus they’re great for spreading the word about you… but not everyone loves them. Some people find anything extra on the image distracting, and large Watermarks can sometimes cover up vital parts of the photo.

Unobtrusive Watermarks close to the edge or in corners can be cropped out, and of course there’s always the chance (however slight) that someone with lots of time and Photoshop experience can remove it.

Finally, Watermarks can be applied to photos only, so they won’t work on your video files. For security on your videos, and for better image protection all-around, we recommend using Right-Click Protection as well.

Great Watermarks We’ve Known

For your inspiration, here’s a few examples of various watermarks we’ve found along the way. You may want to try these  yourself!

Corner:


Photo by Schmootography

Center logo:


Photo by Brian Rice Photography


Photo by Creative Focus Portrait Photography

Banner style:


Photo by Barnet Photography


Photo by Barn Door Studio


Photo by Meghan MacAskill Photography

Strike:


Photo by Trick The Light Studio

Tiled:

Photo by MJR Photography

Let’s Get You Started!

Are you ready to dive in? We’ve already pre-loaded a generic “PROOF” watermark into your website that you can use right away, but here’s a few basic watermarks you can snag to change it up.

Grab PNG files for square, portrait, landscape and banner watermarks

We hope that these questions hit all the points you may have been wondering about this powerful feature. If we missed one and you still need help, give our Heroes a shout!

In Case You Missed It: It’s a Small World

May 3, 2013 Leave a comment

Over the last few weeks we’ve been thinking about our big planet and all the weird riddles that concept brings. We’ve brought you information about tiny photography, tips for your small business, how to shrink the gap between you and your fans, and how to make your time sitting at your desk smaller so you go to out and explore this glorious world.

Here’s a quick recap.


Photo by Liquid Drop Art

Photography Perspectives

Your small business

  • How to Stay in Business Our friend Varina Patel magically juggles her photo education business, travel, and her family. She shared some great tips with us about how to keep the first afloat.
  • 7 Rules for Small Businesses Will your small business survive? Quickbooks Certified Advisor Kathy Rappaport has something to say about that.

Shrink your workflow

  • Kickstart your Lightroom Workflow Matt Kloskowski is a master Adobe educator and it shows. Here are his suggestions for Lightroom users to get your photos organized before you can say, “Publish!”

Shrink your world

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